KFC

Route 22, Plaza, Pawling
(845) 855-7002

Recent Reviews

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W Isra

Expensive for mediocre fast food. They are doling out miniscule portions- my meal had a half empty box of fries inside. They hand your order without even a single napkin! Cheapskates.

John Purdy

Food is good but the service is slow took a long time very poorly run. I've not been to KFC in a long time, won't bother again.

Atmosphere: 3

Food: 5

Service: 1

Frank Matheis

How can it be that a restaurant management team can let a place be this bad? Just read the many horrific reviews. Yet, nothing is done about it except renovate the building? Renovating the building will hardly do any good if the staff is utterly incompetent. I have no major criticism of the food. I often come here when I have workers at the house and I bring in lunch for them, but usually KFC is not my personal favorite. I wondered why, at the peak lunch hour today, I was the only person in line. My order was badly mismanaged and it took a very long time to get it right, but not a single car pulled in behind me. Why? Well, now I know why: the service is a disaster. I repeated my order twice to assure the clerk at the drive in understood what I wanted: 8 dark pieces, family order with green beans and mashed potatoes, extra crispy. I asked for 4 plates and corn bread and several times repeated that I wanted extra side orders of potato and beans. She read it back to me and had it wrong. I repeated twice again. I pulled up to the pick-up/cashier and she handed me a bag. Just to be certain, I asked if I had the extra side orders. No, the cashier said. I got a 8-piece special, no extra side orders, and instead of getting the side orders right I had mac&cheese, which I hate and never ordered. Plus they did not give me plates and the 8 pieces were not dark meat. The cashier apologized and said "I did not take your order." She stated that I got the special to "save me money." I responded and said, "That does not help me if I don't bring home enough food." She charged me $11.87 for the extra side orders over on top of the $21.63 I already paid ( Oct. 22, tickets 1830 and 2890.) It took a really long time and I was frustrated at the level of incompetence. From now on , I will do anything possible to avoid this restaurant. Apparently, many other people feel the same, because otherwise there would be more lunch traffic. My order took a very long time. If people had been behind me they would have been furious. The management of this place have a lot of work to to do, and maybe that's where the problem starts.

Food: 3

Service: 1

C S

Food is good but literally every time we come here theough the drive through they tell us to go park that the food needs to cook. Last time we waited almost 20 minutes for two chicken sandwiches and fries in the parking lot. Tonight we are in the parking lot waiting right now as I type this, we left the drive through 15 minutes ago and are still waiting for one chicken sandwich.

Food: 5

Service: 1

Richard Fulton

Terrible portion sizes and very expensive for very little.

Amanda Washburn

By far the worst place I have ever been. I have gone there multiple times and every single time the order isn't ready until at least 20 minutes after the pick up time and 90% of the time the order is wrong. Don't bother.

Kim Fotovich

Love the chicken pot pies

Food: 4

Service: 4

Noel Ortiz

Clean A+and great location

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Side of Biscuit, Mac and Cheese, Fried Chicken

Chris Gillespie

Staff was

Atmosphere: 4

Food: 4

Service: 5

Susan Delgado de Lezama

Very rich. I was struck by the fact that there was no mayonnaise. The bathroom was clean but had a bad smell. Good attention.

Ryan Weaver

Very slow service. Spent over $40 here just for them to get my order wrong. Rating would have been better if they listened at the drive thru and gave me the correct food.

Atmosphere: 1

Food: 2

Service: 1

Jim Or Gem

Small crew. Huge service ?

Atmosphere: 5

Food: 5

Service: 5

Platon Golubchyk

Good chicken

Jason Thomas

Nice clean location

Atmosphere: 3

Food: 4

Service: 3

Karisma Whitaker

Chicken was cooked in old oil and their clearly needs cleaning as every drink that comes out of it has a very nasty taste. I have been to this location a few times over the months and always get the same result. When I confronted the staff ( in a non confrontational manner) I was told this is how they operate and nothing could be done about it.

Atmosphere: 1

Food: 1

Service: 1

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