We typically go to a pizza restaurant once a week throughout the county. This time, we planned to visit a place in Pearl River, but since it was closed, we decided to give Russo's a try. In the past, I wasn't a fan of viral garlic knots, but we thought we'd give it another chance—especially since my little one was very hungry and wanted to eat.
Upon entering, we noticed that the floor and tables looked dirty, but I understand times are tough, and it was a slow Tuesday. The pizza looked old, and I was hesitant to order, but we decided to go with a Drunken Grandma, a Chicken Parm slice, a pepperoni slice, and a plain slice for the kids.
The guy behind the counter was cordial and brought out our slices. I asked for a rag to clean the table, and he kindly came out and did it himself. However, the Drunken Grandma and Chicken Parm were so dry, almost like cardboard. My husband and I kept looking at each other and laughing, trying to force it down, but it was so bad I had to stop eating it.
Thankfully, the little ones loved the plain and pepperoni slices—they ate them all, so those must have been good. Maybe they just like Ellio's pizza!
When I went up to get a second slice for my little one, I mentioned to the man with the black hair/mohawk and beard that the Drunken Grandma pizza was very dry, just as an FYI. He responded sternly, asking why I hadn’t come up right away so they could fix it. I wasn’t looking for a fix—I just wanted to mention it. My husband had advised me not to say anything, but after crunching his way through every bite, we couldn’t help but laugh at how dry the pizza was.
It was an enjoyable night overall, filled with laughter at the situation, but I can’t help but imagine a fresh pie might have been better. I would have rated this place higher if it weren't for the rude remark and the crunchy pizza. I was really disappointed after seeing all the Instagram posts and viral hype about this place. It probably is better on the weekend, but it felt like we were eating pizza from Saturday.
In the end, it was a memorable evening filled with laughter, but sadly, not for the reasons we had hoped. Hopefully, others will have a better experience, maybe with fresher pizza and a friendlier atmosphere!
They have a high rating so i'm thinking it was a bad night.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chicken Parm
321stargirl
From the second I walked in, the atmosphere felt small, secluded, and stuffy. I had placed an online order, but when I gave them my name, they had no idea what my order was. After a long, 4-hour drive, I couldn’t remember exactly what I had ordered on the way home. As I was checking my phone to confirm, instead of being helpful, the staff started laughing and made comments like, “Oh my god, I thought I was fried.”
It seems they found it amusing, but the lack of professionalism was disappointing, I hope the comment was worth the review—whatever gets you through your shift, I guess, but it definitely didn’t improve my experience.
I usually love coming here since I live nearby, and the Chicken Bacon Ranch pizza is always solid.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Bacon Ranch
Diana Arango Gonzalez
Good pizza , fast and great service ?
Atmosphere: 5
Food: 5
Service: 5
Jodi Parker
Pizza slices are generous sized with alot of toppings. Best pizza in all of Pearl River & Montvale!
First visit, got the Everything Bagel Calzone, they said it fed two, but it was just me. I ate half of it , and went up for a box, the guy said "wow you ate half's, I said "yeah you said it was good for two". Anyway, it could use less to no salt, as it was it was too salty for me. It was a good calzone nonetheless. It actually would have fed four to six, as garlic knots were attached to the calzone.
Second visit , ordered 25" XL pie to feed our party of four well enough needing a take out box. It's a monster size . Each slice is bigger than your head, take a look at the picture. Very good pizza.
Definitely more items on the menu to try next time.
Atmosphere: 4
Food: 5
Service: 5
MirandaS 77
This was my first time trying Russo's pizza and it did not disappoint! I have gone back twice in 1 week! This place has the best pistachio chicken! Customer service is outstanding!,
Atmosphere: 5
Food: 5
Service: 5
Steve Cortes
Clean and cozy. Inviting atmosphere. Clean restrooms. I enjoyed my dinner with my son. This is a place to come and converse while enjoying a hot, fresh, and tasty meal.
No matter what day or time, so delicious/ Always fresh.❤
Atmosphere: 5
Food: 5
Service: 5
Alex Koshparov
Best food, excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm, Margherita Pizza, The Og Pizzaritto
Marco G
I dislike eggplant but something about the slice said "try me" and damn what a great choice. With the Balsamic vinnny on it and fresh Mozz, this slice was something serious. The Chicken Parm sandwich was insanely good. The bread alone can be had with coffee. I dont write many reviews on pizza spots but damn this chicken Parm is something special.. God bless these guys.. family just moved into the neighborhood. I'll be back to show love
Everything about this place is Italian. The pizza is phenomenal and the service impeccable. I will be back over and over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
J J
Everything about this place is Italian. The pizza is phenomenal and the service impeccable. I will be back over and over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
R L
Once i got there, there was all of them talking and none of them even ask what did i needed i had been waiting there for like 15 minutes just for the guy to tell me that i had to wait more than half an hour for the food that it had been placed 30 minutes bf i got there so i had to wait 1 hour and a half just to get a pizza and 3 small items
Atmosphere: 1
Food: 1
Service: 1
Anthony Pandis
Pizza is really good and they cut the slice of pizza up into small slices for my 5 year old. Top notch services and excellent food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch
Aniko Nevelos
I recently visited Russo's Pizza Place in Pearl River for St. Patricks day and was blown away by the wonderful hospitality and great service. The atmosphere was absolutely delightful, and the people there were super friendly. The location is lovely, making it the best place ever in my opinion. I would highly recommend this spot to anyone looking for a fantastic dining experience. THANK YOU RUSSO'S!
We typically go to a pizza restaurant once a week throughout the county. This time, we planned to visit a place in Pearl River, but since it was closed, we decided to give Russo's a try. In the past, I wasn't a fan of viral garlic knots, but we thought we'd give it another chance—especially since my little one was very hungry and wanted to eat.
Upon entering, we noticed that the floor and tables looked dirty, but I understand times are tough, and it was a slow Tuesday. The pizza looked old, and I was hesitant to order, but we decided to go with a Drunken Grandma, a Chicken Parm slice, a pepperoni slice, and a plain slice for the kids.
The guy behind the counter was cordial and brought out our slices. I asked for a rag to clean the table, and he kindly came out and did it himself. However, the Drunken Grandma and Chicken Parm were so dry, almost like cardboard. My husband and I kept looking at each other and laughing, trying to force it down, but it was so bad I had to stop eating it.
Thankfully, the little ones loved the plain and pepperoni slices—they ate them all, so those must have been good. Maybe they just like Ellio's pizza!
When I went up to get a second slice for my little one, I mentioned to the man with the black hair/mohawk and beard that the Drunken Grandma pizza was very dry, just as an FYI. He responded sternly, asking why I hadn’t come up right away so they could fix it. I wasn’t looking for a fix—I just wanted to mention it. My husband had advised me not to say anything, but after crunching his way through every bite, we couldn’t help but laugh at how dry the pizza was.
It was an enjoyable night overall, filled with laughter at the situation, but I can’t help but imagine a fresh pie might have been better. I would have rated this place higher if it weren't for the rude remark and the crunchy pizza. I was really disappointed after seeing all the Instagram posts and viral hype about this place. It probably is better on the weekend, but it felt like we were eating pizza from Saturday.
In the end, it was a memorable evening filled with laughter, but sadly, not for the reasons we had hoped. Hopefully, others will have a better experience, maybe with fresher pizza and a friendlier atmosphere!
They have a high rating so i'm thinking it was a bad night.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Chicken Parm
From the second I walked in, the atmosphere felt small, secluded, and stuffy.
I had placed an online order, but when I gave them my name, they had no idea what my order was. After a long, 4-hour drive, I couldn’t remember exactly what I had ordered on the way home. As I was checking my phone to confirm, instead of being helpful, the staff started laughing and made comments like, “Oh my god, I thought I was fried.”
It seems they found it amusing, but the lack of professionalism was disappointing, I hope the comment was worth the review—whatever gets you through your shift, I guess, but it definitely didn’t improve my experience.
I usually love coming here since I live nearby, and the Chicken Bacon Ranch pizza is always solid.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Bacon Ranch
Good pizza , fast and great service ?
Atmosphere: 5
Food: 5
Service: 5
Pizza slices are generous sized with alot of toppings. Best pizza in all of Pearl River & Montvale!
Food: 5
Service: 5
Recommended dishes: Chicken Parm, BBQ Chicken Pizza, Margherita Pizza
First visit, got the Everything Bagel Calzone, they said it fed two, but it was just me. I ate half of it , and went up for a box, the guy said "wow you ate half's, I said "yeah you said it was good for two". Anyway, it could use less to no salt, as it was it was too salty for me. It was a good calzone nonetheless. It actually would have fed four to six, as garlic knots were attached to the calzone.
Second visit , ordered 25" XL pie to feed our party of four well enough needing a take out box. It's a monster size . Each slice is bigger than your head, take a look at the picture. Very good pizza.
Definitely more items on the menu to try next time.
Atmosphere: 4
Food: 5
Service: 5
This was my first time trying Russo's pizza and it did not disappoint! I have gone back twice in 1 week! This place has the best pistachio chicken! Customer service is outstanding!,
Atmosphere: 5
Food: 5
Service: 5
Clean and cozy.
Inviting atmosphere.
Clean restrooms.
I enjoyed my dinner with my son.
This is a place to come and converse while enjoying a hot, fresh, and tasty meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm, Baked Ziti, Garlic Knots
No matter what day or time, so delicious/ Always fresh.❤
Atmosphere: 5
Food: 5
Service: 5
Best food, excellent service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm, Margherita Pizza, The Og Pizzaritto
I dislike eggplant but something about the slice said "try me" and damn what a great choice. With the Balsamic vinnny on it and fresh Mozz, this slice was something serious. The Chicken Parm sandwich was insanely good. The bread alone can be had with coffee. I dont write many reviews on pizza spots but damn this chicken Parm is something special.. God bless these guys.. family just moved into the neighborhood. I'll be back to show love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sicilian, Chicken Parm, Margherita Pizza
Restaurantji Recommends
Everything about this place is Italian. The pizza is phenomenal and the service impeccable. I will be back over and over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Everything about this place is Italian. The pizza is phenomenal and the service impeccable. I will be back over and over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Once i got there, there was all of them talking and none of them even ask what did i needed i had been waiting there for like 15 minutes just for the guy to tell me that i had to wait more than half an hour for the food that it had been placed 30 minutes bf i got there so i had to wait 1 hour and a half just to get a pizza and 3 small items
Atmosphere: 1
Food: 1
Service: 1
Pizza is really good and they cut the slice of pizza up into small slices for my 5 year old. Top notch services and excellent food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Ranch
I recently visited Russo's Pizza Place in Pearl River for St. Patricks day and was blown away by the wonderful hospitality and great service. The atmosphere was absolutely delightful, and the people there were super friendly. The location is lovely, making it the best place ever in my opinion. I would highly recommend this spot to anyone looking for a fantastic dining experience. THANK YOU RUSSO'S!
Atmosphere: 5
Food: 5
Service: 5
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