The worst experience I have ever had in my life time.
Atmosphere: 1
Food: 1
Service: 1
Tess Shipman
Went through drive thru this morning and as I’m at the window I need to utilize the restroom for an urgent medical related reason for the record I’m aware doesn’t warrant me to do whatever I please and if I realize now pulling up my car with enough clearance to get around me and retrieve orders through the window was the wrong choice however upon the way I was approached was extremely rude and degrading. I’m in a stall when an employee older woman dark hair enters the restroom screaming at me I need to move immediately and that I’m blocking the drive through which I was not and the door slammed as I’m apologizing barely even dressed and as I am can hear loudly this woman talking rudely about me. Asked for my coffee I payed for already and it was held over my head I could have it if I went and moved my vehicle first so I left and went to McDonald’s instead and unfortunately went back to get the one I ordered here because their espresso machine was down. I was screamed at with no room to even apologize for my inconvenience I was acknowledging nor making excuses for and without disclosing my medical significance you never know what someone’s going through and a reminder accountability can come with kindness. I will never return to this location and pray for the unfortunate woman I had the displeasure of encountering.
marina chaves
The girl who served me was sweet and kind and never had any issues at this particular place.
Atmosphere: 5
Food: 5
Service: 5
Tony Olson
This is a very popular spot. As such, the wait time in the drive through is ridiculously high. Unfortunately when they are busy, and the way the lot is set-up, drive through is usually the only option. Often food that is supposed to be hot arrives cold because you wait 20 minutes to get it. Also, beware using the mobile app. My wife placed an order over a month ago and arrived to find the store closed for driveway treatment. The app did not indicate that the store was closed and she has yet to receive a refund.
Atmosphere: 2
Food: 3
Service: 1
Gazelle Szo
Amazing team! Great quality!
Service: 5
Stacey Cox
Always a fast drive thru and order is always corredt.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dunkin' Refreshers, Donuts
Jamielee Vallance
Ordered munchkins and wrap on app was told they were out of stock with all dounuts and the wraps asked for refund said they couldn’t give me a refund no manager on duty and to come back in a day or two to talk to manager about my refund
Food: 1
Service: 1
Allison D
They wete great.
Atmosphere: 5
Food: 5
Service: 5
Kristy Land
Placed a mobile order. Got to the drive thru and there was one truck in front of me. It took a long time to get her order taken. My turn. I roll up to the speaker, and wait.. and wait... still waiting. Finally I say, Hello?. The response i got was, "I will be right with u." So I wait and wait and wait some more. I was ready to cancel my order and leave. After 10 minutes (no exaggeration) I finally hear. "What can i get you" . So I pull around and the truck I front of me still is waiting to get her order. When they give it to her she doesn't leave. Oh they only gave her half her order.Finally my turn. Pull up and I am quickly handed my drink. She shuts the window and walks away.my drink is noticed. All the powder is in a clump at the bottom of the cup. After making another drink she comes back to the window to see why I am still there. I remi d her I had a half dozen donuts. (Mind u I didn't order a random selection. I picked which six I wanted). She throws in 6 random donuts. I am handed the bag and she again walks away. I look and see it is not what I ordered. She comes back and immediately says we are out of the donuts u ordered. (Oh so u just gonna give me some random ones and decide that was good enough)I tell the lady how disappointed I am. That the whole experience was awful. I say I will not be back. Her response..... "ok"
Atmosphere: 1
Food: 3
Service: 1
Chelsea Wilkins
Usually the employees are great however this time we got someone new and he was resting his ungloved hand inside of our cups while waiting for our drinks to be
This is my favorite Dunkin location in the area. They consistently make the best-tasting coffee and have a great selection of fresh donuts. They're usually fast, efficient, and friendly, depending on who's working and the time of day. I usually use the app for the fastest, most accurate order.
Vegetarian options: Most of the selections are vegetarian, but NOT vegan.
A pleasant change from eating at MacDonalds. The food and service are good. They have color books to keep kids occupied while you replenish your energy.
Atmosphere: 3
Food: 3
Service: 4
Brianna McKee
I stopped in at peak off to work time, the ladies at the window were excellent even in the midst of dealing with staff issues and were incredibly professional. Everything was made perfectly!
The worst experience I have ever had in my life time.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru this morning and as I’m at the window I need to utilize the restroom for an urgent medical related reason for the record I’m aware doesn’t warrant me to do whatever I please and if I realize now pulling up my car with enough clearance to get around me and retrieve orders through the window was the wrong choice however upon the way I was approached was extremely rude and degrading. I’m in a stall when an employee older woman dark hair enters the restroom screaming at me I need to move immediately and that I’m blocking the drive through which I was not and the door slammed as I’m apologizing barely even dressed and as I am can hear loudly this woman talking rudely about me. Asked for my coffee I payed for already and it was held over my head I could have it if I went and moved my vehicle first so I left and went to McDonald’s instead and unfortunately went back to get the one I ordered here because their espresso machine was down. I was screamed at with no room to even apologize for my inconvenience I was acknowledging nor making excuses for and without disclosing my medical significance you never know what someone’s going through and a reminder accountability can come with kindness. I will never return to this location and pray for the unfortunate woman I had the displeasure of encountering.
The girl who served me was sweet and kind and never had any issues at this particular place.
Atmosphere: 5
Food: 5
Service: 5
This is a very popular spot. As such, the wait time in the drive through is ridiculously high. Unfortunately when they are busy, and the way the lot is set-up, drive through is usually the only option. Often food that is supposed to be hot arrives cold because you wait 20 minutes to get it. Also, beware using the mobile app. My wife placed an order over a month ago and arrived to find the store closed for driveway treatment. The app did not indicate that the store was closed and she has yet to receive a refund.
Atmosphere: 2
Food: 3
Service: 1
Amazing team! Great quality!
Service: 5
Always a fast drive thru and order is always corredt.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dunkin' Refreshers, Donuts
Ordered munchkins and wrap on app was told they were out of stock with all dounuts and the wraps asked for refund said they couldn’t give me a refund no manager on duty and to come back in a day or two to talk to manager about my refund
Food: 1
Service: 1
They wete great.
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order. Got to the drive thru and there was one truck in front of me. It took a long time to get her order taken. My turn. I roll up to the speaker, and wait.. and wait... still waiting. Finally I say, Hello?. The response i got was, "I will be right with u." So I wait and wait and wait some more. I was ready to cancel my order and leave. After 10 minutes (no exaggeration) I finally hear. "What can i get you" . So I pull around and the truck I front of me still is waiting to get her order. When they give it to her she doesn't leave. Oh they only gave her half her order.Finally my turn. Pull up and I am quickly handed my drink. She shuts the window and walks away.my drink is noticed. All the powder is in a clump at the bottom of the cup. After making another drink she comes back to the window to see why I am still there. I remi d her I had a half dozen donuts. (Mind u I didn't order a random selection. I picked which six I wanted). She throws in 6 random donuts. I am handed the bag and she again walks away. I look and see it is not what I ordered. She comes back and immediately says we are out of the donuts u ordered. (Oh so u just gonna give me some random ones and decide that was good enough)I tell the lady how disappointed I am. That the whole experience was awful. I say I will not be back. Her response..... "ok"
Atmosphere: 1
Food: 3
Service: 1
Usually the employees are great however this time we got someone new and he was resting his ungloved hand inside of our cups while waiting for our drinks to be
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hash Browns, Bagels, Brownie Batter Donut, Donuts, Munchkins Donut Hole Treats
Restaurantji Recommends
Great coffee and breakfast
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Dunkin location in the area. They consistently make the best-tasting coffee and have a great selection of fresh donuts. They're usually fast, efficient, and friendly, depending on who's working and the time of day. I usually use the app for the fastest, most accurate order.
Vegetarian options: Most of the selections are vegetarian, but NOT vegan.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Hash Browns, Bagels, Donuts, Hazelnut Iced Coffee
A pleasant change from eating at MacDonalds. The food and service are good. They have color books to keep kids occupied while you replenish your energy.
Atmosphere: 3
Food: 3
Service: 4
I stopped in at peak off to work time, the ladies at the window were excellent even in the midst of dealing with staff issues and were incredibly professional. Everything was made perfectly!
Atmosphere: 5
Food: 5
Service: 5
Absolutely love their Iced Chai Latte!! Delish!!
Atmosphere: 5
Food: 5
Service: 5
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