Dunkin'
1601 Main St, Pleasant Valley
(845) 635-9108
Recent Reviews
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BY FAR THE WORSE EXPERIENCE IVE HAD YET AT A DUNKIN DONUTS š© š. So this morning I had a 2 hrs drive for work. I was in a great mood until I sat and watched my latte sit before the expresso machine for 15 minutes while the staff giggled about their work place drama. Who's supposed to be working and who's got to cover because they called out. Blah blah blah so after watching the line š build from nobody to literally 15 people asking if they were out of coffee āļø because nobody behind the counter was doing anything else, I finally gave up because ten people who came in placed orders after me and got their stuff before me. I jumped back on line to ask for a refund and was asked if I was back for more š lol. I replied NO I NEVER EVEN GOT WHAT I ORDERED THEN SHE SAID I THOUGHT SOMEONE ELSE FINISHED IT. I SAID NOPE I JUST WANT MY MONEY BACK AND THEN SHE SHE TRIED TO RUSH AND SCRAMBLE MY DRINK I SAID no and got my refund. I spend too much at dunkin it's time to get a latte machine.
Atmosphere: 1
Food: 1
Service: 1
This was prob the worst Dunkin Iāve ever been to. I stood and watched one girl who was clearly new and had no idea what she was doing move at turtle speed. All I had was a bagel w cream cheese and there was only one order in front of mine and I stood there for 15 min while the other 4 workers laughed and talked not once asking the girl if she needed help. Never coming back ruined my morning
Service: 1
This place looks like it hasnāt been cleaned in about NEVER! literally had an employee kick a piece of ice at my foot, I look down and see waaaaay worse than ice.. garbage everywhere. The employees walking on the trash, no joke it was crazy to see.
Good thing I only got a coffee.
Very good Dunkinā Donuts very clean friendly staff and service. I ordered the strawberry dragonfruit refresher with green tea and a plan bagel not toasted with butter and hash browns delicious š
Why add a dunka latte to your menu if youāre always sold out of coffee milk? 5 stores now have told me this?!
Atmosphere: 5
Food: 4
Service: 4
Itās dingy inside and the prices are way to high for a chain coffee place
Atmosphere: 1
Food: 1
Service: 4
I run on Dunkin of course, coffee always fresh and hot. Food is good. Employees prompt and good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Egg and Cheese
the WORST dunkin, i come here at least 3x a week due to the connivence, but they can never get my drink order right, never has sourdough and then doesnāt tell customers leaving customers waiting. theyāve gone very downhill in the past year.
Service: 1
People are always nice. Issue I have is they rarely mix/stir your iced coffee that, in my case has got cold foam on top, so I can't mix it. So you get a clump of sugar and creamer in the bottom and not incorporated into the drink. Part of the prep is mix/stir the coffee.
Atmosphere: 4
Service: 3
I ordered the simplest drink, it tasted horrible and they gave me rotten cold foam. It was chunky and smelled like sour milk. I had to pull over and spit it out and dump it out. Not to mention it took 20 minutes to get 2 drinks. To say Iām angry is an understatement. What a waste of money and time.
Restaurantji Recommends
Brought a friend for a treat. Had a peach sparkle?? Delicious, refreshing and tasty All a nice treat for a gentleman in Assisted Living. We may make it a weekly outing.
Food: 4
Service: 3
Recommended dishes: Donuts
It was busy for the pleasant valley parade and these young adults kept the line going, their people skills, and getting the job done was on point. A kid spilled hot chocolate, mom let them know and left, the guy nicely thanked her and kept his cool and cleaned it and back behind the counter. Phenomenal crew. 12/2/23
Service: 5
Stop into Dunkin donuts before work to get my hot coffee. Employees are friendly but often notice app order are usually filled before in store purchases. At times the week can be upwards in 20 minutes for a cup of coffee. Most of the time it takes less than 5 minutes.Dunkinā is Americaās favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The worldās leading baked goods and coffee chain, Dunkinā serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.Dunkinā is proud to serve Pleasant Valley, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product
Parking: Plenty of parking located within 10 to 15 yards from dunkin' donuts. The atmosphere is friendly and clean.
Kid-friendliness: I always bring my 4-year-old son and we have plenty of room at our table, you can choose to sit on the couch I'll sit, bar stools or relax and recliner and do some scrolling through the internet Read book
Wheelchair accessibility: Two large doors that can be used for wheel trail accessibility, Walker or anyone with special needs easily.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Bagels
Donuts are smaller than they used to be! Sadly!
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly, professional, would hire anyone of their baristas for my upcoming venue. They know how to get people on their way fast. Keep Grinding peps ?
Atmosphere: 5
Food: 5
Service: 5
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