Do not come to this location. TERRIBLE SERVICE. I came here to use my coupons and buy some donuts. The front person wasn’t not even trying to help. Not a welcoming place, definitely needs better attention to who they hiring. This person was not willing to scan the QR I wanted to use from my purchase. He was so RUDE AND JUST TELL ME TO PAY INSTEAD OF TRYING TO USE MY CODE. HE said that is NOT his problem, but the company. He didn’t event try to solve my issue and just keep telling me that it can’t be use and that everyone comes and has the same problem. If that is the issue why THEY HAVE NO FIX IT, WHY THEY DONT TRY TO MAKE UP FOR THEIR CUSTOMERS. This attitude is unacceptable when clearly of their scanners and their system that is falling. Save your time stress and bad services.
Atmosphere: 1
Food: 1
Service: 1
Patricia F.
horrible food, The service was horrible they have me a bunt sandwich and was hard too and when making my coffee it was disgusting and when I went to give compliant, to get another sandwich they gave me ANOTHER bunt sanwhich So I just asked for my money back and basically threw the money at me
Helen Wagner
It would be nice if this location had the flavors they list as available. I can accept they didn't have my first choice but they didn't have my 2nd or third either.I won't be wasting time on this location again.
Brendan D.
Older man that work there absurdly rude.For some reason feels need to lash out when I'm simply waiting for my order peacefully, didnt even say a word and was waiting there
Alex Bo-i
Great icecream. Great service.
Suzi Y.
Service is terrible, they do not fix mistakes made on orders. The workers are very rude
Matt M.
Do not go the cashier was not accommodating at all and very rude when SHE made the mistake.There are plenty of other dunkin's around avoid this one at all costs!
Lorraine Ramirez
My coupon on my phone wasn’t working the person working began being so rude. And it was my birthday I was just trying to get the free scoop. Had such an attitude and didn’t care he was showing it. Horrible service
Jennifer Torres
Ordered uber eats ice cream sundaes for Mother's Day and they messed up all 5 orders. I can accept messing up 1, but 5 shows carelessness. There were 5 2 scoop sundaes. 3 came as 1 scoop with no toppings, and 2 came with toppings in a 2 scoop container but only 1 scoop of ice cream. Tried calling them to correct the mishap but nobody answered 3 hours before closing. Next time I will order from the Coram location. I gave 2 stars because it was still cold when I got it.
Elisha W.
Very rude employees they need better etiquette! Came in to pick up a order that was place online and was treated very poorly!
Love the seasonal donuts. Got the Valentine's Day themed Heart Shaped Vanilla Creme donut and Stroopwafel donut. Both so good and adorable for the holiday.
Tom Katsaros
Every time I order curbside pickup I wait and wait in the spot marked curbside pick up, the Indian lady stares at me and laughs. When she is there she just leaves the coffee on the counter until I go in and get it myself. I dont have a problem getting it but if they won't offer curbside they should take that option off the app. At least I don't wait for 20 minutes waiting for an iced coffee that now has no ice left. HORRIBLE SERVICE and ATTITUDE, she just laughs when I ask her why she doesn't do curbside. Ive been going there for years at least twice a day but since this lady started working there I would rather drive to the Setauket or Coram store.. Every one else there is very nice but I will not go there again.
Gary Fleschner
31 flavors...gotta have something you'll like
Cleoroxy
I stopped at this dunkin and the person behind the counter was very rude and actually began to argue with me. At 6:30 in the morning!! I will NEVER go to this location. Stay away!!!!
Sabrina D.
This Dunkin's bathroom is absolutely disgusting. There is a sign on the mirror that states "this bathroom is cleaned and disinfected regularly", "our standards are your standards"... what a joke. This bathroom has not been cleaned in a really really long time. It makes me very concerned about their standards of cleanliness for food and beverages. I could not bring myself to order anything to eat from there.
Do not come to this location. TERRIBLE SERVICE. I came here to use my coupons and buy some donuts. The front person wasn’t not even trying to help. Not a welcoming place, definitely needs better attention to who they hiring. This person was not willing to scan the QR I wanted to use from my purchase. He was so RUDE AND JUST TELL ME TO PAY INSTEAD OF TRYING TO USE MY CODE. HE said that is NOT his problem, but the company. He didn’t event try to solve my issue and just keep telling me that it can’t be use and that everyone comes and has the same problem. If that is the issue why THEY HAVE NO FIX IT, WHY THEY DONT TRY TO MAKE UP FOR THEIR CUSTOMERS. This attitude is unacceptable when clearly of their scanners and their system that is falling. Save your time stress and bad services.
Atmosphere: 1
Food: 1
Service: 1
horrible food, The service was horrible they have me a bunt sandwich and was hard too and when making my coffee it was disgusting and when I went to give compliant, to get another sandwich they gave me ANOTHER bunt sanwhich So I just asked for my money back and basically threw the money at me
It would be nice if this location had the flavors they list as available. I can accept they didn't have my first choice but they didn't have my 2nd or third either.I won't be wasting time on this location again.
Older man that work there absurdly rude.For some reason feels need to lash out when I'm simply waiting for my order peacefully, didnt even say a word and was waiting there
Great icecream. Great service.
Service is terrible, they do not fix mistakes made on orders. The workers are very rude
Do not go the cashier was not accommodating at all and very rude when SHE made the mistake.There are plenty of other dunkin's around avoid this one at all costs!
My coupon on my phone wasn’t working the person working began being so rude. And it was my birthday I was just trying to get the free scoop. Had such an attitude and didn’t care he was showing it. Horrible service
Ordered uber eats ice cream sundaes for Mother's Day and they messed up all 5 orders. I can accept messing up 1, but 5 shows carelessness. There were 5 2 scoop sundaes. 3 came as 1 scoop with no toppings, and 2 came with toppings in a 2 scoop container but only 1 scoop of ice cream. Tried calling them to correct the mishap but nobody answered 3 hours before closing. Next time I will order from the Coram location. I gave 2 stars because it was still cold when I got it.
Very rude employees they need better etiquette! Came in to pick up a order that was place online and was treated very poorly!
Restaurantji Recommends
Love the seasonal donuts. Got the Valentine's Day themed Heart Shaped Vanilla Creme donut and Stroopwafel donut. Both so good and adorable for the holiday.
Every time I order curbside pickup I wait and wait in the spot marked curbside pick up, the Indian lady stares at me and laughs. When she is there she just leaves the coffee on the counter until I go in and get it myself. I dont have a problem getting it but if they won't offer curbside they should take that option off the app. At least I don't wait for 20 minutes waiting for an iced coffee that now has no ice left. HORRIBLE SERVICE and ATTITUDE, she just laughs when I ask her why she doesn't do curbside. Ive been going there for years at least twice a day but since this lady started working there I would rather drive to the Setauket or Coram store.. Every one else there is very nice but I will not go there again.
31 flavors...gotta have something you'll like
I stopped at this dunkin and the person behind the counter was very rude and actually began to argue with me. At 6:30 in the morning!! I will NEVER go to this location. Stay away!!!!
This Dunkin's bathroom is absolutely disgusting. There is a sign on the mirror that states "this bathroom is cleaned and disinfected regularly", "our standards are your standards"... what a joke. This bathroom has not been cleaned in a really really long time. It makes me very concerned about their standards of cleanliness for food and beverages. I could not bring myself to order anything to eat from there.