Dunkin'

349 Noxon Rd, Poughkeepsie
(845) 214-0710

Recent Reviews

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Matthew Connolly

For such high volume of customers they really cheap out on their black coffee brew. Always very watery.

Jenna Musk

Jan 13 2025
Manager got angry with me because I wanted an americano which was not on the menu. She poisoned my coffee I only had one sip it was like I swallowed razor blades. Been sick all day. If I hadnt thrown it out I would have gone to the police and charged her with attempted murder

Atmosphere: 1

Food: 1

Service: 1

Patrice A

If you appreciate rude service, slow service and your order being wrong every time you visit then this is your place to go!! Officially done with this location. Do not waste your time and stop here.

Atmosphere: 1

Food: 1

Service: 1

Diana Oliveira

I placed an order 3 days ago with the app for a coffee and pick up..

After arriving, I decided while waiting for my coffee. I'd order some donuts while deciding a pretty large roach came crawling across the floor towards the trash can where I noticed other roaches were congregating I went up to the employee and whispered (because the restaurant had other customers EATING) about the bugs. The employee kinda shrugged and mumbled, "Oh really, and processed back into the kitchen. Needless to say, I have thrown out the beverage and did not order any donuts. Unfortunately, this location is my local Dunkin, and this isn't the 1st issue I've had.

Examples....just to name a few.

-Lack of selections for food options.
-Out of certain coffee types, cold brew or frozen
- Machine to blend, not working
Order cold foam and get regular whipped cream
-Cold & HOT coffee tasting burnt
-Cold (sandwiches) & Hard bagels
Drinking ground up coffee in my iced coffee
- Going to grab donuts 2 or 3 hrs before they close, and they have NONE.

Email was sent to corporate about the roaches their generic response is attached here.

Ed Randolph

Very nice place, food is good, very clean.

Wheelchair accessibility: Yes, and a drive through.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dozen Donuts

Jennifer Mason

First of all I want to say the only reason I even still go to this Dunkin donuts location is because it's so close to my job but after a year of them messing up my orders and the workers being rude and nasty in general..I think today was my last try. I stood at the counter with no one else in line for 10 minutes. I noticed there were 2 people waiting for their orders, so I figured the workers were totally ignoring me because they were busy making orders but that's the thing they were not busy with orders they were busy talking amongst themselves about what place in the area is the best place to get your nails and eyelashes done and they were obnoxiously loud about it very ignorant behavior I finally just decided to leave because I don't have time to listen to theirnon work problems while I have a limited time to get to work myself..I then went to the other side where the gas station part is and got gas and told the man who worked at the register what had happened he sighed and said it was normal because the people that worked there only collect a pay check while yelling all day about things that have nothing to do with their job..anyway I got gas then had to go back to get change do you know those 2 customers were still waiting on their orders..wow..this is just what happened today I have a years worth of other stories from this Dunkin donuts of how they constantly screw up simple coffee orders of rudeness and just pure laziness but I have already given them way to much of my time and money..I'll make my own God damn coffee!

M Anderson

I went through drive through and the person who answered I imagine was trying to be funny by using a loud comic voice but then added, " Ok bookey!" at the end, the girl who got my order could barely keep herself from laughing as she waited on us. Does your Corporate Office believe this unprofessional, immature behavior is funny too? You are representing a company and should be acting respectfully.

Atmosphere: 1

Food: 1

Service: 1

Leslie Uriarte

To even give you a star and not a negative zero is embarrassing. Justin if you don’t like working and being on mic in the morning , that’s nobody’s problem but yours. How disgusting your customer service is every time I go to this location . All the other employees are sweethearts but someone needs to talk to Justin and how rude is behavior is. You’re always out of character ruining everyone days with your rude nasty attitude. Fix it. You’re in customer service.

Food: 1

Service: 1

Andy S

Best coffee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

cindy wessells

Good coffee

Atmosphere: 3

Food: 3

Service: 3

Chakra Chan

I just bought a latte and some munchkins from this location about half an hour ago. Immediately after biting into a munchkin, I had to grab a garbage bag from my car and began dry heaving and vomiting! It began as a taste of possibly something burnt, but became more the taste of ashes or cigarettes. The taste eventually changed to a tingling sensation in my mouth. It was so disgusting that I was vomiting repeatedly, trying to drive until I could safely pull over. I've tried calling their phone number to warn them and others, but the line keeps ringing with no answer.

Food: 1

Service: 1

Joe Sportello

Typical Dunkin fare

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Bagels with Cream Cheese Spread

Jacob Ross

This is normally a great location with speedy service, but today I ordered a cold brew coffee with sweet foam. Instead, they gave me a regular iced coffee with whipped cream. I was in too much of a hurry to take the time to go back, but it struck me that one of their employees doesn't know that those two drinks are different.

Atmosphere: 4

Food: 4

Service: 3

David Sears

I ordered a large iced coffee with 4 sweet n low and 2 cream and they neglected to add the sweetener! Not impressed with our first visit to this Dunkin location!

Atmosphere: 3

Food: 1

Service: 5

Liz Eileen

It really depends on who you get as a "server" one girl is good 100% of the time but if you get anyone else to help you.. well you have to check your order first

Atmosphere: 3

Food: 4

Service: 3

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