Giacomo Pizza Express

Could be cleaner

Had to give this review because it was high above my expectations! Everything is super delicious! Must try their hot honey pizza! Friendly staff and welcoming ambience.

Atmosphere: 5

Food: 5

Service: 5

I ordered three of their specials on New Year's Eve. The pizza was cold, and the wings had hair on them. I called, and they said they would put the money back on my card for one of the orders of wings. I waited an hour and a half, but no one showed up. I called back, and they said I would get a call back, but no one ever called back. I called again, and they told me the delivery driver wasn't there and the owner wasn't there. They told me to wait until tomorrow. I went by there the next day and still got the runaround. They said the owner wasn't there, took my name and number for the owner to call me back. I called two days later, and the owner was there. He got on the phone and was really rude and nasty, telling me he thought I got the $13 back. I explained to him that I didn't get it back, and I spent over $100 for cold food and hair on my wings. He was talking over me, telling me there's no way my food was cold. I just wanted the money back for the entire order. I explained to him that's not what I wanted; I wanted better customer service. I told him he could keep his $13, and he won't ever get my business again. He hung the phone up on me. I will never order from them again. This is the location on Spakenkill Rd, and the owner's name is Giuseppe. He’s very rude and nasty to his customers!

Every Time I Go There For A Quick Bite, I’m ALWAYS Greeted With Smiles From The Employees. Everyone is happy and the food is great!! Astonishing.

Food: 5

Service: 5

They have the best pizza!!! I usually get the Margarita and it is always delightful to eat.I go out of my way to come to this restaurant, because the pizza here is terrific. Everything I have ever tried is good.

Atmosphere: 5

Food: 5

Service: 5

Just not good. Might be a smidgen better than the location on Spackenkill, but equally as greasy and lackluster. The flop on the slice is almost as insane as how greasy it is (see for yourself in my photos) Anyone that thinks this is good pizza needs to get their head and their taste buds checked.

Atmosphere: 3

Food: 1

Service: 3

The Pizza was good , all the people there were nice and attentive. I would definitely go there again.

Atmosphere: 5

Food: 5

Service: 5

Great little pizza place 🍕

Atmosphere: 4

Food: 5

Service: 5

This review is for the Giacomo's by Marshalls on rt 9 only.

Atmosphere: 5

Food: 5

Service: 5

Great pizza by the slice every time

Atmosphere: 4

Food: 5

Service: 4

I might just be a hater, but $10 for two slices of pizza? What the actual… lol God forbid you treat yourself to a convenient lunch. The slices are very greasy but they at least taste alright. The display case showcasing their pizza by the slice is nice and they have a variety. Clean environment and can definitely tell they care to their regulars. But $10 for 2 slices is wild.

Atmosphere: 3

Food: 3

Service: 2

Came in for a casual lunch at work and got a cheese steak , I got up and asked for a side of mayo and the girl behind the counter tried to charge me 81 cents when I replied no thank you she loudly said “not everything here is free” loudly as if trying to embarrass me, dryest sandwich ever , and tried to charge for ketchup and mayo. Terrible.

Service: 1

Come here all the time for lunch and never disappoints :) the specialty slices are especially good (my vote is for the veggie or buffalo chicken!)

Atmosphere: 5

Food: 5

Service: 5

The girls that took my order today were so much and such a great help! My food came out quick and it was delish!! I got a Chicken Bacon Ranch slice along with garlic knots and they were GREAT. I come here about once a week during my shopping sprees!

Atmosphere: 5

Food: 5

Service: 5

We drove up to Marshall’s plaza to do shopping and decided to grab a large pie it was very good the crust was soft not Burt like the other restaurant not saying which one would rather travel alittle to get better pie. :)