Gloria Jean's Coffees

Awful customer service! Went to get a. Coffee at 130 and the gate was closed a customer stated the employee went to take out the garbage, she returned at 210 and stated the other girl is not here and I'm leaving to go to my other job. She promptly closed and locked the
gate. It's the holidays at 2 pm there is no reason the shop should be closed!

Service: 1

The location in the poughkeepsie galleria is disgusting. Cobwebs everywhere and not a single surface clean. Cleaning supplies all over the counters mixed in with food items. It's a shame because the staff are always SO NICE and attentive. But it's absolutely repulsive and the last time I will go to this location. A nightmare and food poisoning waiting to happen

Atmosphere: 1

Food: 3

Service: 5

The Cookie Crumble at Gloria Jean's was made Amazing OMG!!! Thank you Reanna for making it and I appreciate your Awesome service!! Everyone ask for Reanna!!!

Atmosphere: 5

Food: 5

Service: 5

Me and my husband had ice mocha and had food poisoning immediately after that. We didn’t ate or drank anything before or after that…so certainly it’s because of the drink. Never had such an issue with any other beverage company before.

Reanna was great with her customer service as well as making my drink per usual. She’s been my barista for months always pleasant experience and love their variety of drinks and goodies! 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Crumble, White Chocolate, Caramel Voltage, Horchata Chiller, White Chocolate Cookie, Caramel Blast

If you’re into a sweeter coffee experience, then Gloria Jean’s is for you. Their customized “Chillers” are an upscale, more dessert version of the classic Starbucks frappe.With a recommendation from the barista, I decided to try the “Madagascar Vanilla Caramel Chiller”—the brand’s most popular.At first, I found the vanilla bean flavor a tad strong, but it softened with every sip. The caramel and whipped cream was a nice added touch and as mentioned, the added ingredients stand out much more than the espresso.For $7.03 for a “small,” the price is comparable to most major coffee chains and with a few added ounces, it’s basically a Starbucks trip.Personally, I found Gloria Jean’s to be a tad overrated, but for a “once in a while mall stop,” they’re not half bad—just more of a kid’s treat than anything else.

Atmosphere: 3

Food: 3

Service: 4

Give curly hair guy a raise ASAP.

One of the workers was shopping. Line long. Wait long place is dirty drink was

Atmosphere: 1

Service: 1

Good place

Atmosphere: 4

Food: 4

Service: 5

the girl w a septum piercing was extremely rude to my friend and I after she made our drink wrong

Staff needs work

My got to when I need a lift.

great fruit smoothies and drink selection! Friendly staff as well

Better than Starbucks that's All I have to say....

Atmosphere: 5

Food: 5

Service: 5

Nice service ..delicious Hot Caramel latte