Gloria Jean's Coffees

Good dinner specials offered.

Friendly vibe overall.

The food was easy to share.

Just bought some old cake that was 2” x 2” got Charged $4.50. Highway robbery never go there again the places out of control with their prices.

Atmosphere: 3

Food: 2

Service: 3

Stopped by Gloria Jean’s while shopping with my wife at the Poughkeepsie Galleria and grabbed the Vanilla Caramel Avalanche. rich, creamy, and ridiculously tasty! The caramel drizzle hit just right, and the whole drink felt like a smooth dessert in a cup. On top of that, the customer service was super pleasant, friendly and welcoming. Perfect little treat while taking a break from shopping. Definitely coming back!

Atmosphere: 5

Food: 5

Service: 5

Prices are outrageous. 8 dollars for a coffee with one added flavor. Rude service and the place is dirty and outdated. It’s a shame too since it used to be be the go to coffee spot in the galleria.

Atmosphere: 1

Service: 1

Horrible experience. Ordered a small white chocolate caramel chiller. Was charged $1 extra for whipped cream when it always came with it before. Was charged $10 when was marked $7.95 plus tax on the board. Asked for a receipt and gave my information 2 different ways and never got the receipt. The staff member, maybe owner? was not friendly or helpful. Don't go there. Save yourself $10 on a drink.

Atmosphere: 1

Food: 1

Service: 1

The best coffee shop with amazing associates n great work ethics. They made me a signature drink off the menu.

Atmosphere: 5

Food: 5

Service: 5

stale food, weird worker who was only looking at his phone

Atmosphere: 1

Food: 1

Service: 1

I use to go to this place years ago all the time . I just recently went … my goodness it’s disgusting in there . Dust everywhere - nothing is cleaned ! My coffee and hot chocolate did not taste anything near it was suppose to . Plus the prices are outrageous for how this place looks like .

Awful customer service! Went to get a. Coffee at 130 and the gate was closed a customer stated the employee went to take out the garbage, she returned at 210 and stated the other girl is not here and I'm leaving to go to my other job. She promptly closed and locked the
gate. It's the holidays at 2 pm there is no reason the shop should be closed!

Service: 1

The location in the poughkeepsie galleria is disgusting. Cobwebs everywhere and not a single surface clean. Cleaning supplies all over the counters mixed in with food items. It's a shame because the staff are always SO NICE and attentive. But it's absolutely repulsive and the last time I will go to this location. A nightmare and food poisoning waiting to happen

Atmosphere: 1

Food: 3

Service: 5

The Cookie Crumble at Gloria Jean's was made Amazing OMG!!! Thank you Reanna for making it and I appreciate your Awesome service!! Everyone ask for Reanna!!!

Atmosphere: 5

Food: 5

Service: 5

Me and my husband had ice mocha and had food poisoning immediately after that. We didn’t ate or drank anything before or after that…so certainly it’s because of the drink. Never had such an issue with any other beverage company before.

Reanna was great with her customer service as well as making my drink per usual. She’s been my barista for months always pleasant experience and love their variety of drinks and goodies! 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Crumble, White Chocolate, Caramel Voltage, Horchata Chiller, White Chocolate Cookie, Caramel Blast