This place used to be amazing, but the owner is expanding way too fast, without consideration for their already stretched thin work-staff.
We waited for a FULL HOUR and they got our orders wrong
GoblinFrog
Truly one of my favorite vegan burgers. Really gives the nostalgic fast food vibe in the best way! This location is inside a gas station. Surprisingly the space to sit and eat is still comfy and cute
dashcollins
Very good impossible burgers & Oatmilk shakes, but not a lot other than that.
Jay M Foster
really good burger joint š can't get any better than moonburger
Jo Miller
Man, I loved Moonburger when it opened. It was totally worth the lines, and the employees were cool. But sadly this business decided to commit suicide.
Whatever the staff are being asked to do, they canāt handle it. I just sat in the drive through line for more than 20 minutes with only one car in front of me waiting at the window. When that person finally got their order and I pulled up, the employee gestured to a bag by the cash register asking āthis is hers, right?ā I asked if she meant the one that had been sitting there for 20 minutes and she said it hadnāt (it hadāit was in my line of sight the whole time). When I opened the bag and found the food cold, the employee asked in exasperation āwell do you want us to redo it??ā I gave up as this would have taken another half hour that I didnāt have.
Apparently they started taking unlimited DoorDash orders, which has made the in-person drive-through basically unusable.
Itās such a shame to see this promising place make one poor business decision after anotherāyouāll recall how they alienated their original customer base by suddenly adding meat to the menu. I was willing to keep going there, but this $14 lesson will sadly be my last.
Eben Marshall
This was my first time to moon burger. I was pleasantly surprised, the food was incredible, the staff was engaged and a pleasure to deal with. The restaurant was surprisingly fast and very clean ...Definitely on the top of my list of food destinations. My only regret is that you can't give 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Chrisie Kantar
Good burger and service
Atmosphere: 5
Food: 5
Service: 5
Casey Seo
Great food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
sarah childers
Iāve enjoyed eating at Moonburger at the Kingston location; so I wanted to try to the Poughkeepsie location. The food at the Poughkeepsie location was inedible. I had to throw away my food.
We stopped by for a quick bite before heading back to our destination and ordered the classic burger combo. It was delicious! The service was excellent, and one of the staff even offered us his personal hot sauce.
Atmosphere: 5
Food: 5
Service: 5
Mariana A
Delicious food! The fries are so good.
Quality fast food and great service
Atmosphere: 5
Food: 5
Service: 5
Cayetana
I order a vegan burger and it was ok. There are healthier options than this. The fries and the bun were really good.
Emils Hudson Valley Pizza Reviews
New Paltz - i liked the food the burger was good the fries and cheese sauce good, the service sucked they forgot half our order i went back to get it, make sure you pay attention to your receipt and whats in the bag šš½
Mary Benjamin
Delicious food and friendly staff! Looking forward to coming back for my fast-food veggie burger fix!
This place used to be amazing, but the owner is expanding way too fast, without consideration for their already stretched thin work-staff. We waited for a FULL HOUR and they got our orders wrong
Truly one of my favorite vegan burgers. Really gives the nostalgic fast food vibe in the best way! This location is inside a gas station. Surprisingly the space to sit and eat is still comfy and cute
Very good impossible burgers & Oatmilk shakes, but not a lot other than that.
really good burger joint š can't get any better than moonburger
Man, I loved Moonburger when it opened. It was totally worth the lines, and the employees were cool. But sadly this business decided to commit suicide. Whatever the staff are being asked to do, they canāt handle it. I just sat in the drive through line for more than 20 minutes with only one car in front of me waiting at the window. When that person finally got their order and I pulled up, the employee gestured to a bag by the cash register asking āthis is hers, right?ā I asked if she meant the one that had been sitting there for 20 minutes and she said it hadnāt (it hadāit was in my line of sight the whole time). When I opened the bag and found the food cold, the employee asked in exasperation āwell do you want us to redo it??ā I gave up as this would have taken another half hour that I didnāt have. Apparently they started taking unlimited DoorDash orders, which has made the in-person drive-through basically unusable. Itās such a shame to see this promising place make one poor business decision after anotherāyouāll recall how they alienated their original customer base by suddenly adding meat to the menu. I was willing to keep going there, but this $14 lesson will sadly be my last.
This was my first time to moon burger. I was pleasantly surprised, the food was incredible, the staff was engaged and a pleasure to deal with. The restaurant was surprisingly fast and very clean ...Definitely on the top of my list of food destinations. My only regret is that you can't give 10 stars.
Atmosphere: 5
Food: 5
Service: 5
Good burger and service
Atmosphere: 5
Food: 5
Service: 5
Great food and service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Iāve enjoyed eating at Moonburger at the Kingston location; so I wanted to try to the Poughkeepsie location. The food at the Poughkeepsie location was inedible. I had to throw away my food.
Atmosphere: 1
Food: 1
Service: 3
Out of this world
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We stopped by for a quick bite before heading back to our destination and ordered the classic burger combo. It was delicious! The service was excellent, and one of the staff even offered us his personal hot sauce.
Atmosphere: 5
Food: 5
Service: 5
Delicious food! The fries are so good.
Quality fast food and great service
Atmosphere: 5
Food: 5
Service: 5
I order a vegan burger and it was ok. There are healthier options than this. The fries and the bun were really good.
New Paltz - i liked the food the burger was good the fries and cheese sauce good, the service sucked they forgot half our order i went back to get it, make sure you pay attention to your receipt and whats in the bag šš½
Delicious food and friendly staff! Looking forward to coming back for my fast-food veggie burger fix!
Atmosphere: 5
Food: 5
Service: 5
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