Starbucks

2519 South Rd, Poughkeepsie
(845) 462-5480

Recent Reviews

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shannon mclaughlin

Been here for 15 minutes the woman working here are talking to people having full blown conversations instead of making drinks. If you want fast service do not come here never waited longer in my whole life for one singular drink. Go to a different starbucks.

Atmosphere: 1

Food: 1

Service: 1

Mixing Reviews

Good coffee and very fast service considering how busy it was getting!

Atmosphere: 5

Food: 5

Service: 5

Keerthana Kumar

I’ve ordered hundreds of items here and never had an issue with an order after it was made until this morning when a drink I requested to be extra hot was cold, which I discovered after I arrived at work. The supervisor said since I’ve had issues in the past (referencing a total of maybe 5 times when my mobile order wasn’t ready or even started on time and I could not wait), she disingenuously said “we don’t think we can ever make a drink to your satisfaction, so there is nothing else we can do”. Most of the employees who work here are nice, but that kind of passive aggressive statement (that is likely racially motivated and xenophobic [she pronounced my name wrong repeatedly]) is really disappointing and they lost a regular customer.

Service: 1

Tom Ramon

I went two days in a row while in a nearby hotel. The staff was very friendly and I had my coffee quick.

Atmosphere: 5

Food: 5

Service: 5

Melanie Gayton

Picked up coffee before getting nails done

Atmosphere: 5

Food: 5

Service: 5

Payton Rawls

I frequent this Starbucks location weekly! I love and adore the staff as a former barista myself. They are usually the highlight to my morning when I stop in! However today that was not the case and if the experience repeats itself I won’t return to this location as there are other locations closer to me that I go past just to experience the atmosphere of this location. I came in today and was merely greeted by Jenn (who I believe is the manager) for the first time. I’ve seen her on the counter, but not as a greeter and I just have to say I think I know why. She couldn’t even crack a smile, doesn’t greet you with a kind, warm hello, and doesn’t even seem to enjoy working with customers. I gave her my order and the entire time she blankly stared at me and I could tell she was annoyed/agitated but couldn’t tell if it was bc of me or how her morning was going. She also bluntly cut me off at the tail end of my order and sternly said “your name..”. With the same annoyed stare as if she was bothered to take my order or I was taking up too much of her time. I waited patiently in the corner for my order as I always do and when my food was ready rather than politely calling my name she nodded at me with the same displeased look and tossed my food on the counter and walked away. I also couldn’t help but notice the tip jars aside from a few spare coins were completely empty and this was after 9 am. I spent several years working as a barista so I go out of my way to be patient, understanding and to tip well because I know what it takes to provide good service and a quality experience and this location usually is above and beyond my wildest standards. However, my heart was broken this morning by this experience and I’m really hoping it doesn’t continue and force me to go else where…

Atmosphere: 4

Food: 5

Service: 1

Makayla Marie

staff member jenn is extremely unpleasant and rude :/ maybe train up on customer service

Atmosphere: 1

Food: 1

Service: 1

Leslie Miccio

Walked in and when I tell you every single person working said hello almost in sync, talk about service with a smile. I have a Starbucks closer to me but this is definitely the location to feel appreciated and welcomed. Thank you everyone for making my day!!!!! Also blue hair yasssssss!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Chad Hynes

Unfortunately this location lost a long time customer. I will refrain from using Starbucks in the future. I brought my 4 year old in to use the restroom however they refused to allow him to use the bathroom. Told us it was for paying customers only. If only they knew how much we spent on Starbucks in the past 15 years. Very sad day when this is where society has come too. Well done management.

Dawn E

Nitro is working!!

Atmosphere: 4

Food: 5

Service: 4

dee Cee

Clean and excellent service. 👌

Atmosphere: 5

Food: 5

Service: 5

Dick Price

Great staff, friendly, attentive, welcoming! Manager is awesome. Our favorite Starbucks. We visit daily.

Atmosphere: 5

Service: 5

Jesse Strika

I consistently have gotten some of the worst made drinks in the past month or so from this location. It’s like we put no effort into even trying to stir the drinks. Won’t be going to this location at all anymore.

Jim “Jimbo” Carroll

I always like this Starbucks

Joni Sweet

One of the cleaner Starbucks, but they take forever to make a drink. I ordered in the app, estimated wait was 9-12 minutes. It’s been 25 minutes and I’m at the store still waiting.

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