Queen at the window was so sweet and went out of her way to make my children feel special. We will absolutely be returning!
Atmosphere: 5
Food: 5
Service: 5
DebskiNYC
Very busy. Neither bathrooms lock and are dirty. Trash overflowing. Took a very very long time for one heated bakery item.
Atmosphere: 3
Food: 5
Service: 3
The Big O
Last Latte, no more Starbucks for me.
Atmosphere: 4
Food: 4
Service: 5
Eris Xu
I visited this Starbucks the day after Christmas. I ordered for a cookie, a croissant and a cappuccino. While the cookies and croissant were promptly served, I had to wait for 30 minutes for the cappuccino. Interestingly, customers who arrived after me received their orders ahead of mine. Upon inquiring about the delay, I was told that they were understaffed. When the cappuccino finally arrived, I discovered that it contained less than half a cup of coffee, and after taking a few sips, it was already finished. This was by far the worst coffee experience I've encountered at any coffee shop, and as a result, I have no intention of returning to this particular Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Greg Leon
Didn’t hear my order correctly and accused me of not providing ordering correctly. Accountability is dead at this
Service: 1
Mister Personality
Fast Starbucks!! Starbucks coffees and beverages are always good.Kid-friendliness: Plenty of space.
Atmosphere: 5
Food: 5
Service: 5
Dina Os
Delicious delicious pumpkin coffee
Henry Bisco
Folks always greet you with a smile and hello. Busy store but willing to go the extra mile. Love the group there and wish people would give them the respect they deserve. Fabulous people and coffee always consistent. Great spot.
Atmosphere: 5
Food: 5
Service: 5
Tony Rodriguez
Can’t even get your order right multiple times absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
rebekah marie
Ordered a drink on the app and when I came to the window they said I had to come inside to get it because of the promotion. I politely explained that I have two children in the car and one of them is asleep so one of the girls offered to get it and then another girl came to the window and said if I wanted the drink I needed to come inside for it because it wasn’t even made yet, mind you I placed the order 15 minutes before getting there, and apparently they “can’t have the drive through wait that long”. There was no sign or anything saying I had to come inside, If i had known I wouldn’t have placed the order.
If you love Starbucks, you love Starbucks.... But why does it take so long for you to get your order? Everyone there seems to be working really hard and I know it's a busy place ...I think if they had some kind of a board where your name would be posted so you would at least know they're working on your order. Even if you use the mobile app it takes a really long time. The only advice I can give is use the mobile app and don't go there if you're in a hurry. Personally, I find them to be overrated.
Daniel Gemmel
I took my wife to this location this morning to placed an order for a large ice coffee and a snowman cookie, I happened to look at the time and it was 10:03. We both patiently waited with our 2 month old and a few others for 27 minutes to see nothing but mobile orders being pumped out, I decided to ask politely about the status of our order and the woman making the coffees said "I'm making it now" and seemed somewhat frustrated. Once she called out our order, I politely said "I'm also waiting on the snowman cookie", the same woman got on her headset as I walked over the the counter to get the cookie and said "the gentleman can't wait for his cookie patiently, can you get it". I completely ignored her irrelevant comment as I waited 29 min in total for 1 coffee and 1 cookie just to be told I wasn't patient.
Atmosphere: 2
Food: 3
Service: 1
Savon Potter
Horrible service. You will wait at least 20 minutes every single time before you’re even able to order, and another 25 minutes for you to wait for your order. Not worth it.
Service: 1
Nicole Crotty
No matter what time you come here, there is always a 20 + minute wait at the drive-thru, that's before you even can make it to the kiosk to place a order. Inside isn't much
Atmosphere: 2
Food: 3
Service: 1
Sonda Risi
Went to get a again strawberry lemonade refresher. Service was great. Refresher was great place was clean and
Queen at the window was so sweet and went out of her way to make my children feel special. We will absolutely be returning!
Atmosphere: 5
Food: 5
Service: 5
Very busy. Neither bathrooms lock and are dirty. Trash overflowing. Took a very very long time for one heated bakery item.
Atmosphere: 3
Food: 5
Service: 3
Last Latte, no more Starbucks for me.
Atmosphere: 4
Food: 4
Service: 5
I visited this Starbucks the day after Christmas. I ordered for a cookie, a croissant and a cappuccino. While the cookies and croissant were promptly served, I had to wait for 30 minutes for the cappuccino. Interestingly, customers who arrived after me received their orders ahead of mine. Upon inquiring about the delay, I was told that they were understaffed. When the cappuccino finally arrived, I discovered that it contained less than half a cup of coffee, and after taking a few sips, it was already finished. This was by far the worst coffee experience I've encountered at any coffee shop, and as a result, I have no intention of returning to this particular Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Didn’t hear my order correctly and accused me of not providing ordering correctly. Accountability is dead at this
Service: 1
Fast Starbucks!! Starbucks coffees and beverages are always good.Kid-friendliness: Plenty of space.
Atmosphere: 5
Food: 5
Service: 5
Delicious delicious pumpkin coffee
Folks always greet you with a smile and hello. Busy store but willing to go the extra mile. Love the group there and wish people would give them the respect they deserve. Fabulous people and coffee always consistent. Great spot.
Atmosphere: 5
Food: 5
Service: 5
Can’t even get your order right multiple times absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered a drink on the app and when I came to the window they said I had to come inside to get it because of the promotion. I politely explained that I have two children in the car and one of them is asleep so one of the girls offered to get it and then another girl came to the window and said if I wanted the drink I needed to come inside for it because it wasn’t even made yet, mind you I placed the order 15 minutes before getting there, and apparently they “can’t have the drive through wait that long”. There was no sign or anything saying I had to come inside, If i had known I wouldn’t have placed the order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you love Starbucks, you love Starbucks.... But why does it take so long for you to get your order? Everyone there seems to be working really hard and I know it's a busy place ...I think if they had some kind of a board where your name would be posted so you would at least know they're working on your order. Even if you use the mobile app it takes a really long time. The only advice I can give is use the mobile app and don't go there if you're in a hurry. Personally, I find them to be overrated.
I took my wife to this location this morning to placed an order for a large ice coffee and a snowman cookie, I happened to look at the time and it was 10:03. We both patiently waited with our 2 month old and a few others for 27 minutes to see nothing but mobile orders being pumped out, I decided to ask politely about the status of our order and the woman making the coffees said "I'm making it now" and seemed somewhat frustrated. Once she called out our order, I politely said "I'm also waiting on the snowman cookie", the same woman got on her headset as I walked over the the counter to get the cookie and said "the gentleman can't wait for his cookie patiently, can you get it". I completely ignored her irrelevant comment as I waited 29 min in total for 1 coffee and 1 cookie just to be told I wasn't patient.
Atmosphere: 2
Food: 3
Service: 1
Horrible service. You will wait at least 20 minutes every single time before you’re even able to order, and another 25 minutes for you to wait for your order. Not worth it.
Service: 1
No matter what time you come here, there is always a 20 + minute wait at the drive-thru, that's before you even can make it to the kiosk to place a order. Inside isn't much
Atmosphere: 2
Food: 3
Service: 1
Went to get a again strawberry lemonade refresher. Service was great. Refresher was great place was clean and
Atmosphere: 5
Food: 4
Service: 5