Dunkin'
21911 Hillside Ave., Queens Village
(718) 776-8609
Recent Reviews
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This is the best place to go to if you looking for great coffee my favorite place of all time totally recommend great customer service thank you ♥️♥️
Atmosphere: 5
Food: 5
Service: 5
VERY BAD STAFF and service.
Service: 1
I ordered a Strawberry daydream refresher and SPECIFICALLY mention LESS ICE, and yet they filled the whole cup with just straight up ice…
Atmosphere: 1
Food: 1
Service: 1
I made a pickup order,once I got home they messed up both of my orders. They added the chipotle sauce to the wrong order, it's not my fault I showed my wife I made the correct order and showed her from my DD app.
Atmosphere: 5
Food: 1
Service: 1
Every time I order the cookie dough frozen coffee, they never put any drizzle or any of the syrup either. It taste like straight up bland coffee.
Atmosphere: 1
Food: 1
Service: 1
What's a crappy place, smells like mold when you walk in. We pushed pass the smell and order 1/2 dozen donuts and our specialty coffees. The coffees were ok, the donuts were stale and tasted awful. I would not be going back to this or any Dunkin anytime soon.
Atmosphere: 1
Food: 2
Service: 3
I really love Dunkin! My fav drink always Dunkalatte, so good and refreshing. Also my to-go food is always cream cheese bagel. So tasty and fresh. Staff is very nice, always smiling and friendly. I go there many times and always good experience.
But I just want to say one thing small — many time they don’t have Everything Bagel. I go specially for that, but it’s out of stock. Maybe more people like it, but still… maybe management can try to keep more stock? It’s sad when you want it but can’t get it.
Also, this location always very busy. If I order latte and bagel, they give latte first and then I wait long for bagel. So hot coffee become cold by the time bagel ready. Not staff fault — they working hard — but maybe just add more staff? Because they really have so much work. One or two people can’t do everything fast.
But honestly, I still love Dunkin. Staff very sweet, food and drinks always amazing. Just small things to improve will make it perfect!
Atmosphere: 4
Food: 5
Service: 5
Worst dunking ever ! Don’t even waist your time going there. Poor service ! Stood at the counter for 5 min with no one asking if I needed help. Ended up walking out. Place was empty.
Delicious coffee, thank you 🙏 💕
Atmosphere: 5
Food: 5
Service: 5
Come here if you want watery coffee
Atmosphere: 2
Food: 1
Service: 5
Restaurantji Recommends
Nice server, nice foid
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Dozen Donuts
Lol hair in my egg and cheese, I ordered on 12/16/24 12 pm-1pm, whoever was working needs consequences
Atmosphere: 1
Food: 1
Service: 1
Don't know why anybody goes here.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin is pretty bad. I placed a mobile order and when I got there all the doors are locked. I couldn't go inside. They were serving people from a window slot. Why??? Also the building and the people outside the establishment are seedy and dirty looking. It needs major updating and possibly security to keep the beggers away.
I wish corporate would see this review and do something!
Atmosphere: 1
Service: 1
The place stinks, floor is dirty, hot coffee is not capped properly, untrained and single handed operation. Dunkin Donuts are in wrong hands.
Atmosphere: 1
Food: 1
Service: 3
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