Hops Kitchen

The wings and chicken broccoli were delicious!

Atmosphere: 3

Food: 5

Service: 4

Ponce city market location
Rude staff , and dry biscuits, dry chicken . Not sure why this location is highly recommended but you should skip it

Atmosphere: 1

Food: 1

Service: 1

Guy who answers the phone is super rude.

Atmosphere: 1

Food: 3

Service: 1

Well fun to say they don’t take card and it’s 2025 sad, and inconvenient, also after going and asking if there’s any atms around the guy says there none around meanwhile there’s one on the corner by the deli, making people take out cash to eat your food then having a shitty attitude and face when people are just asking the sizes you guys have have a nice day bud $0 for this place

Atmosphere: 1

Food: 1

Service: 1

The food is always amazing and I’ve been eating there for years. Love it and the delivery guys are so cool as well. The best for me.

Vegetarian options: The veggies are so good with the sauce and the right amount of seasoning in them. I love the broccoli and vegetable fried rice.

Kid-friendliness: The food is good and when you sit down you can wait with kids. They don’t have any issues with waiting inside of the restaurant. They’re attentive to what you ask for and definitely remember you from many orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hunan Beef, Sauteed Broccoli

Saw the chef drop broccoli on the floor and put it right back in the pot. No rinse. All I needed to see. Food sucked.

Atmosphere: 1

Food: 1

Service: 1

I ordered food here but it smelled weird so I threw it in trash when I called to complain about the smell the owner got even angrier the man who answered the phone here was the worst most unfriendly person I've ever met Never order food here you'll be hurt

Atmosphere: 1

Food: 1

Service: 1

This is very unfriend and horrible restraint Donot order from here you will be disappointed

Atmosphere: 1

Food: 1

Service: 1

I really like Chinese food, but the person who delivers the food and the person who answers the phone are really rude. I wish they didn't do business like this. And above all, the customer comes first. This place is very rude and I will never order from here again.

Note
I have been ordering from here for a long time and will tell everyone I know.

Atmosphere: 1

Food: 1

Service: 1

This Chinese restaurant is so rude and racist. I have never been to such an unfriendly restaurant in my life. You should never go to a restaurant like this. The food is so bad.

Nasty people, I tried calling them to order some food, and they rudely told me to wait. We waited for a while before they finally took our order, and they were so mean. NEVER ORDERING HERE AGAIN!!

Atmosphere: 1

Food: 1

Service: 1

I've been ordering from these folks for the past 21 years and they've never let me down.
Order always correct and ready.

Atmosphere: 5

Food: 5

Service: 5

Who the hell answers the phone and talks to customers like that? HORRIBLE

Service: 1

One thing they are always on point and efficient

Atmosphere: 4

Food: 3

Service: 5

Love the

Atmosphere: 3

Food: 5

Service: 5