Every time I come here especially during the night shift, the workers always take forever to help you and are usually just sitting in the back room, and when someone finally comes out to help they almost never understand English therefore always get the order wrong or miss items in my order. They need to either teach their night employees to speak and understand fluent English or overhaul the staff
Atmosphere: 1
Food: 1
Service: 1
Peter Kneissl
Wrong labels on product. Ice soft not cold
Atmosphere: 2
Food: 2
Service: 2
Ryan Phillips
AVOID SCAM This place is a literal scam I ordered twice in a row from them on uber eats and was told my order was “picked up by someone else” and to give the delivery driver 30 dollars to get my order prepared again. Both times the delivery drivers name was the same. This is some scam they are running and not an appropriately run business.
L L
Avoid at all cost, the workers here are rude when you use a coupon. They act as if the money is coming out of their paycheck
Queens NY Foodtastic
The place is clean n the customer service is rough as it seems thete is wY too many employees standing around that do not speak english. Very hard to get a answer to ur questions.
Atmosphere: 5
Food: 5
Service: 5
Gordon Ramsey
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
Atmosphere: 5
Food: 5
Service: 2
m
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
Atmosphere: 5
Food: 5
Service: 2
Vsorelk
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
Atmosphere: 5
Food: 5
Service: 2
Karen Lee
This used to be my go to place for ice cream, but no longer. Workers are plain rude. In the past, they accepted the BR Birthday ice cream scoop coupon. Now they don’t accept it and couldn’t give me a reason except their machine was down. It was fine. LIES! Worker just walked away. Could have just said, “we no longer participate”. Don’t bother with this specific location as customer service stinks!
Mikayla Chapman
Went in to redeem a coupon today and they refused to honor the coupon, even though I have used the baskin robbins coupons at this restaurant more than once! Staff is always grumpy and rude too! I wouldn't go here if you can avoid it!
Visited several times, excellent service, bonus my cappuccino blast made correctly, clean restroom, friendly staff
Channah
Refused to show us the container so we could check kosher certification.
Danielle Bourne
Best Baskin-Robbins I’ve ever been too. They had everything available and the place in so clean with indoor seating and a parking lot. I would highly recommend going here if especially if you’re looking to try something new you haven’t been able to find.
Jambeli Figueroa
This place is terrible, specially the workers there. I'm not racist, but the indian workers are a totally mess so rude, they don't know what they doing. I don't know if something wrong with their heads, they don't understand when customers talk to them, they hire them and don't even know english. This is insane and not only in this baskin Robbins but they all the same with this people.
Jori Grossman
Employee refused to show us kosher certification for ice cream.
Every time I come here especially during the night shift, the workers always take forever to help you and are usually just sitting in the back room, and when someone finally comes out to help they almost never understand English therefore always get the order wrong or miss items in my order. They need to either teach their night employees to speak and understand fluent English or overhaul the staff
Atmosphere: 1
Food: 1
Service: 1
Wrong labels on product. Ice soft not cold
Atmosphere: 2
Food: 2
Service: 2
AVOID SCAM This place is a literal scam I ordered twice in a row from them on uber eats and was told my order was “picked up by someone else” and to give the delivery driver 30 dollars to get my order prepared again. Both times the delivery drivers name was the same. This is some scam they are running and not an appropriately run business.
Avoid at all cost, the workers here are rude when you use a coupon. They act as if the money is coming out of their paycheck
The place is clean n the customer service is rough as it seems thete is wY too many employees standing around that do not speak english. Very hard to get a answer to ur questions.
Atmosphere: 5
Food: 5
Service: 5
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
Atmosphere: 5
Food: 5
Service: 2
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
Atmosphere: 5
Food: 5
Service: 2
I asked for an iced mocha, and got mocha-ed ice. The cup was basically FULL of ice, with one sip of mocha. They added way too much ice!!! If I wanted ice, they could’ve just got it myself. The little bit of drink was actually REALLLYYYY good but I’m still really upset with this. #basicwhitegirl #basickaren #ik this isn’t TikTok but whateverrrr ✨✨✨✨???????
Atmosphere: 5
Food: 5
Service: 2
This used to be my go to place for ice cream, but no longer. Workers are plain rude. In the past, they accepted the BR Birthday ice cream scoop coupon. Now they don’t accept it and couldn’t give me a reason except their machine was down. It was fine. LIES! Worker just walked away. Could have just said, “we no longer participate”. Don’t bother with this specific location as customer service stinks!
Went in to redeem a coupon today and they refused to honor the coupon, even though I have used the baskin robbins coupons at this restaurant more than once! Staff is always grumpy and rude too! I wouldn't go here if you can avoid it!
Restaurantji Recommends
Visited several times, excellent service, bonus my cappuccino blast made correctly, clean restroom, friendly staff
Refused to show us the container so we could check kosher certification.
Best Baskin-Robbins I’ve ever been too. They had everything available and the place in so clean with indoor seating and a parking lot. I would highly recommend going here if especially if you’re looking to try something new you haven’t been able to find.
This place is terrible, specially the workers there. I'm not racist, but the indian workers are a totally mess so rude, they don't know what they doing. I don't know if something wrong with their heads, they don't understand when customers talk to them, they hire them and don't even know english. This is insane and not only in this baskin Robbins but they all the same with this people.
Employee refused to show us kosher certification for ice cream.
Loading...