Don Alex

9705 64th Ave, Rego Park
(718) 275-1112

Recent Reviews

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Valerie Cobos

Not the most 100% experience there. Won't ever come back. There was a dead roach and after telling them. I was still charged the full price and the mandatory tip is crazy. No discount or anything offer after having to leave pretty quick. Unpleasant experience.

Atmosphere: 1

Food: 3

Service: 3

liz osuna

I have been leaving this restaurant and the truth is that I do not want to return again, since first and foremost, the waiters did not serve properly. Secondly, and very importantly, they told me that the food is good, but not negative, it is very bad, it is not what I expected, anyway, no. I recommend this place they waste money and time

Lady Garzon

They automatically include 20% TIPS in the invoice. How does someone who says one not have the right to choose the percentage they deserve for the service???? Terrible.

Atmosphere: 3

Food: 3

Service: 3

Macarena Jed

I was a little skeptical cause of the reviews but the causa was amazing!
Friendly guy at the front
Wish they had an option with shrimp tho

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Papa

Sofia Urquizo

This afternoon I ordered three chickens to take out by phone. When I got to the restaurant they obviously had the order ready and I didn't stop to check my order, a big mistake. When I got home I could see that the chicken was completely burned, and they didn't even look like chickens. Judging by their size, I could tell they were pigeons.
I don't understand how they could charge me $59 for three burned pigeons. And let it be clear that that amount was only for the three chickens, I didn't order fries or salads. Once again they lost a client.
And by the way, stop blocking diners who leave comments.

Food: 1

Nataly Diaz

The food was super disgusting it had very bad flavor the rice tasted old. It tasted like it’s been getting warmed up over and over again. It was not fresh. Even the salad taste really bad. I mean really a salad to taste bad that’s definitely not good. I would not recommend this place to anybody. The food is not fresh. The quality is horrible. Does not taste authentic at all.

Food: 1

Stay Puffed

Negative stars should be possible. When you charge for 1 extra hot sauce, you first lose the entire order, and gain a chain of people who will forever orate on your business practices to every single member of the community. This place got closed down a few years ago due to a rat infestation. Someone should file a whistle blower complaint with the IRS regarding their cash only practices they had a while back. I'm sure all the receipt income will match the revenue reported. It's just a matter of time :)

Atmosphere: 1

Food: 1

Service: 1

Mervin Zavaleta

It's not like before... low quality and expensive. They changed owners for sure.

Domenica Moret

All very delicious but please update the prices to order online or order by delivery. Improving the service for ordering by phone is important!

Atmosphere: 5

Food: 5

Service: 3

Tatiana Martinez

Is good food I didn’t like the tip is included 20% and they don’t even tell you .

Atmosphere: 3

Food: 3

Service: 2

J.

Pretty tiny restaurant serving Peruvian dishes. Good & quick service but the mandatory 20% tip doesn't sit well with me - especially when they deviously leave a blank line, to add additional gratuity, for unsuspecting diners who haven't realized that the total already includes a tip .

Atmosphere: 5

Food: 3

Service: 5

Tatiana Penate

The waiter who served me forgot everything and I think the woman who works there is the girlfriend, she has a horrible character. It's not worth going there. There are better places by Don Alex, but the staff are bad.

Atmosphere: 1

Agron Perhati

“”Be aware don’t go there”””Ladrones!!! Abusadores!!They charged you 20% mandatory tip without letting you know in the check.Then when they swipe your card they charged you another fee for credit card and that increases the 20% mandatory tips amount. But then when they bring you the receipts you have them asking for more tip again in bigger bold letter.I’m been eating there so many time with my partner and coworkers and after all this time I just realized this yesterday that they been charging me 20% mandatory tips in the checks and them I was adding tips again.I got so mad when I asked and the guy/lady told me It’s been like this all the time.Ridiculous/dishonest!!!Food most of the time is good. Yesterday My chicken was weird taste like been cooked for 2-3 day and they just heated up.Never going there again!I reported this to consumer department.They should have a sign saying that is 20% mandatory tip to eat in the restaurant and other % for delivery and take out. Because they do the same for delivery and take out.Never going there again.Don’t go there”””

John Garcia

Peruvian chicken is the best rotisserie chicken you can get!

Atmosphere: 5

Food: 5

Service: 5

arianis arianis

Dangerous place.Watch out!!! Whoever owns this place is a smart thief.They add and charge you a 20% tip without asking.Then after swiping your credit card they bring the bill for you to sign and leave the tip again.I ate there many times without realizing I was getting robbed until my partner finally discovered everything after today’s lunch.I will never go there again.They deserve to be sued.I will let someone else do that.

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