I am appalled by the level of unsanitary behavior I witnessed at your location. The employee handling my ice cream dropped the utensils on the floor and then picked them up and continued to use them without hesitation. I was in disbelief.
When I asked her to change her dirty gloves and use clean utensils, she looked at me as if I was being unreasonable. This is completely unacceptable and absolutely disgusting.
Food safety should be your top priority, and what I experienced was a total disregard for hygiene. Shame on you, Dunkin’ Donuts. I won’t be returning to this location, and I sincerely hope you take immediate action to address this issue.
Aysha Khatun
Three stuff was there , one of them was shouting. Literally he was screaming.i ordered a mangonada the guy took my order was young and arrogant . I asked him to make it less ice and he gave me a 3/4 cup of mangonada . As i asked for less ice . I never experienced something like this i know a customer can ask for less ice even no ice . I asked him if his manager knows about it or na he made an angry face and said ‘yes ‘. Very displeased with customer service I want the manager to explain me that ‘yes’
Atmosphere: 2
Food: 4
Service: 1
K Z
Super dirty inside. Friendly staff
Atmosphere: 1
Food: 3
Service: 5
Michael O'Rourke
The ppl here are nice but they don’t measure the espresso shots for the iced drinks.They just free pour and you don’t get what you pay for. If you buy something with 1, 2 or 3 shots you should get what you pay for is all I’m saying. That’s allegedly 3 shots in a Macchiato that I paid extra for ? Look how light that is !
Luz García
I come to this location because of the convenience of the parking lot, but for the second time in a row they out of stock of the rum raisin ice cream, also they don’t take the time to set the names of the flavors on place, and I. General the attention is with a very bad attitude. I wish someone take care of this place.
Atmosphere: 2
Food: 4
Service: 1
Jenny Palaguachi
Horrible service on 05/11/2025 at 5:00pm the workers here let 3 people skip my sister and I. It was so disrespectful and horrible customer service. Even the customer they tried to service before us told her (the young lady worker) that my sister and I were first. She still chose to take the other person instead. Get some kinder, conscious workers!!! I would leave 0 stars if I could!!!
Service: 1
George Hu
Ordered something for a quick pick up from the app. The food was ready, but it was impossible to get anyone's attention. Staff walked past me multiple times without ever glancing at me even though I've been standing at the pick up counter for 10 minutes. I even pointed to the order and said I'm just picking up when someone came over to hand a drink to a different customer. She looked at me, ignored me, and walked away. I gave up eventually and grabbed the order myself and left. What should've been a 30 second pick up was just a miserable experience.
Atmosphere: 1
Food: 1
Service: 1
Leonard Bilello
Good place for late night coffee and snacks
Atmosphere: 4
Food: 4
Service: 4
Jason
When we tried to order, the cashier messed up with 2 of our orders where we specifically asked for no sugar, but the drinks continued to have a ton of sugar. The order also took over 10 minutes, but it shouldn’t take that long for basic orders. A gentleman next to me waited 20 mins for a black coffee, which should be done in less than 5 mins.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Montoya V.
Disgusting, the cashier took the food with his hands, not even with a piece of paper, this people who works at Dunkin Donuts should watch their higiene, I also don’t understand why they don’t use mask, they are talking and breathing on top of our food, simply disgusting.
Zero stars. We bought a dozen donuts . A dozen stale donuts. Terrible! Spoke to the manager and pointed this out.
Sarah
Normally our go to dunkin and haven’t had a complain until now but we found a hair in our egg and cheese sandwich
Karla Andrade
First of all, if you are going here for icecream, they most likely don't have that flavor anymore. Second, these workers are a very small amount and they are so dirty that they don't wash their tools such as their blender. Third, these workers do their job without care, for example, they put a small amount/scoop of ice cream. So if you're going to a good place, go somewhere else.
paul pisarczyk
I'm not a dunkin coffee guy. Iced coffee is always watered down like they pour hot coffee over ice
Food: 3
Service: 5
Frank
Overnight worker needs to learn how to make coffee and pay attention to order. Messed up a simple small coffee. Not even close to what I ordered. Train him please.
I am appalled by the level of unsanitary behavior I witnessed at your location. The employee handling my ice cream dropped the utensils on the floor and then picked them up and continued to use them without hesitation. I was in disbelief.
When I asked her to change her dirty gloves and use clean utensils, she looked at me as if I was being unreasonable. This is completely unacceptable and absolutely disgusting.
Food safety should be your top priority, and what I experienced was a total disregard for hygiene. Shame on you, Dunkin’ Donuts. I won’t be returning to this location, and I sincerely hope you take immediate action to address this issue.
Three stuff was there , one of them was shouting. Literally he was screaming.i ordered a mangonada the guy took my order was young and arrogant . I asked him to make it less ice and he gave me a 3/4 cup of mangonada . As i asked for less ice . I never experienced something like this i know a customer can ask for less ice even no ice . I asked him if his manager knows about it or na he made an angry face and said ‘yes ‘. Very displeased with customer service I want the manager to explain me that ‘yes’
Atmosphere: 2
Food: 4
Service: 1
Super dirty inside. Friendly staff
Atmosphere: 1
Food: 3
Service: 5
The ppl here are nice but they don’t measure the espresso shots for the iced drinks.They just free pour and you don’t get what you pay for. If you buy something with 1, 2 or 3 shots you should get what you pay for is all I’m saying. That’s allegedly 3 shots in a Macchiato that I paid extra for ? Look how light that is !
I come to this location because of the convenience of the parking lot, but for the second time in a row they out of stock of the rum raisin ice cream, also they don’t take the time to set the names of the flavors on place, and I. General the attention is with a very bad attitude. I wish someone take care of this place.
Atmosphere: 2
Food: 4
Service: 1
Horrible service on 05/11/2025 at 5:00pm the workers here let 3 people skip my sister and I. It was so disrespectful and horrible customer service. Even the customer they tried to service before us told her (the young lady worker) that my sister and I were first. She still chose to take the other person instead. Get some kinder, conscious workers!!! I would leave 0 stars if I could!!!
Service: 1
Ordered something for a quick pick up from the app. The food was ready, but it was impossible to get anyone's attention. Staff walked past me multiple times without ever glancing at me even though I've been standing at the pick up counter for 10 minutes. I even pointed to the order and said I'm just picking up when someone came over to hand a drink to a different customer. She looked at me, ignored me, and walked away. I gave up eventually and grabbed the order myself and left. What should've been a 30 second pick up was just a miserable experience.
Atmosphere: 1
Food: 1
Service: 1
Good place for late night coffee and snacks
Atmosphere: 4
Food: 4
Service: 4
When we tried to order, the cashier messed up with 2 of our orders where we specifically asked for no sugar, but the drinks continued to have a ton of sugar. The order also took over 10 minutes, but it shouldn’t take that long for basic orders. A gentleman next to me waited 20 mins for a black coffee, which should be done in less than 5 mins.
Atmosphere: 1
Food: 1
Service: 1
Disgusting, the cashier took the food with his hands, not even with a piece of paper, this people who works at Dunkin Donuts should watch their higiene, I also don’t understand why they don’t use mask, they are talking and breathing on top of our food, simply disgusting.
Restaurantji Recommends
Zero stars. We bought a dozen donuts . A dozen stale donuts. Terrible! Spoke to the manager and pointed this out.
Normally our go to dunkin and haven’t had a complain until now but we found a hair in our egg and cheese sandwich
First of all, if you are going here for icecream, they most likely don't have that flavor anymore. Second, these workers are a very small amount and they are so dirty that they don't wash their tools such as their blender. Third, these workers do their job without care, for example, they put a small amount/scoop of ice cream. So if you're going to a good place, go somewhere else.
I'm not a dunkin coffee guy. Iced coffee is always watered down like they pour hot coffee over ice
Food: 3
Service: 5
Overnight worker needs to learn how to make coffee and pay attention to order. Messed up a simple small coffee. Not even close to what I ordered. Train him please.
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