Donuts were stale and old. Never going to any Dunkin Donuts again. Terrible and Overpriced..
Atmosphere: 2
Food: 1
Service: 2
Angela Colombo
This place truly s.... went there thinking i would get fresh bagels and donuts received yesterday's bagels that were rock hard you had to gnaw at them to eat rip ? apart it was drier than the dessert tried calling back noone picks up skip it stale items no good service
Harmanto Tanusantoso
Fast, friendly services and good place for enjoying breakfast or just drinking coffee and ice cream
Atmosphere: 4
Food: 5
Service: 5
Juleah
Papia is really sweet and she always makes my matcha perfectly, which other locations don't do nearly as well. The employees here typically fix any issues that come with my order, I recommend.
Atmosphere: 3
Food: 4
Service: 5
Martynka Markwat
The refresher tasted like sewage and smelled like rancid it had to have been really old and the donut was very stale and gross
Samantha C
I waited 20 minutes for my order although I had the receipt on the app and showed it. The workers had nasty attitudes. They provided bags for other guests and when I asked for one they just handed the bag to me and didn't place my items in the bag. I don't plan on returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Kenneth Ross
This Dunkin' Donuts experience was pretty disappointing. It's not about the food or the vibe; it's all about the consistently lousy customer service.
Whenever we swing by, there's this rushed feeling when ordering. No matter how friendly we try to be, the guy on the night shift always acts like it's a big bother. One night, we just wanted some ice cream, and Dunkin' was the only option around. But his attitude totally killed our little outing.
Then there's the hazelnut syrup incident. We asked for it, they took our order, and instead of saying they were out, they served us hazelnut-flavored coffee that tasted way different. It's like swapping an orange in a fruit mix for an orange-flavored piece of bread – just ridiculous. Only when we asked did they finally admit they ran out, and of course, with that same "don't bother us" attitude.
I'll give this place a couple more tries, but I'm going to start paying attention to who's at the cashier. There's no reason we should feel like we're inconveniencing them by choosing to give them our business.
EDIT: I gave this location another try. Server rushed the coffee so much that he cracked the cup as he placed it on the pick up counter. I walked to the other side of the room before noticing the coffee was leaking from the side. Then another server had to be told that they couldn't just pour the coffee into another cup because there was syrup at the bottom of the first cup. But instead of giving the proper amount of syrup, they ended up making the drink three times as sweet.
Atmosphere: 3
Food: 1
Service: 1
Juan Correa
Great place for ice cream ? ? ? and to get paperwork done or meeting with a friend
Atmosphere: 5
Food: 5
Service: 5
Paulina
Quick on Woodhaven. Parking lot on busy blvd.
Atmosphere: 5
Food: 5
Service: 5
Eshana Shah
I have never had an issue with this Dunkin, this is by far the only Dunkin in Queens that never disappoints me!! The workers are kind and patient and aren’t lazy like the other Dunkin workers in Queens. I’ve been going to this Dunkin ever since I was a toddler so this place holds some very dear memories for me especially since there’s this one lady who has worked there ever since I was a kid and I still see her every time I go ?, if your in the area definitely go to this Dunkin 10/10 recommend
Parking: There are about 8 parking spots in front of this Dunkin, very convenient
Kid-friendliness: It’s right by the park and the workers are very respectful to the kids!
Wheelchair accessibility: There is a ramp there for people in wheelchairs
The bread is all getting black and has already gone bad Definitely NOT fresh!!! They made a new batch, but it was the same—the bread was very stale and spoiled. If you want to get sick or have a stomach ache, go ahead and eat there. This Dunkin' Donuts is really terrible.
Atmosphere: 1
Food: 1
Service: 1
John Smithe
PAPIA HAS AN ATTITUDE. THESE PEOPLE NEED TO SMILE MORE. BAD EXPERIENCE.
Atmosphere: 1
Food: 1
Service: 1
Mustak Ahmed
They never greet you and have you waiting on the line without any acknowledgment.
Very bad service and this was my 3rd time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Iced Latte
Jaheda Raja
Was on the line for 10 mins plus. Workers were walking back and fourth not letting me know how long they will be. The line was close to the door. That is not how you run a business. A man purchase milk for his coffee and he was trying to get an employee attention but god know what they were doing the guy was a customer and he said he been trying to get someone for 10 mins plus! Do better Dunkin. I am a loyal customer that comes to this location and I will stop coming! To this location.!
Atmosphere: 1
Food: 1
Service: 1
Mika Kh
Super I've been with them for 2.5 years
Parking: There is a place
Kid-friendliness: I come with my kids all the time
Donuts were stale and old.
Never going to any Dunkin Donuts again. Terrible and Overpriced..
Atmosphere: 2
Food: 1
Service: 2
This place truly s.... went there thinking i would get fresh bagels and donuts received yesterday's bagels that were rock hard you had to gnaw at them to eat rip ? apart it was drier than the dessert tried calling back noone picks up skip it stale items no good service
Fast, friendly services and good place for enjoying breakfast or just drinking coffee and ice cream
Atmosphere: 4
Food: 5
Service: 5
Papia is really sweet and she always makes my matcha perfectly, which other locations don't do nearly as well. The employees here typically fix any issues that come with my order, I recommend.
Atmosphere: 3
Food: 4
Service: 5
The refresher tasted like sewage and smelled like rancid it had to have been really old and the donut was very stale and gross
I waited 20 minutes for my order although I had the receipt on the app and showed it. The workers had nasty attitudes. They provided bags for other guests and when I asked for one they just handed the bag to me and didn't place my items in the bag. I don't plan on returning to this location.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin' Donuts experience was pretty disappointing. It's not about the food or the vibe; it's all about the consistently lousy customer service.
Whenever we swing by, there's this rushed feeling when ordering. No matter how friendly we try to be, the guy on the night shift always acts like it's a big bother. One night, we just wanted some ice cream, and Dunkin' was the only option around. But his attitude totally killed our little outing.
Then there's the hazelnut syrup incident. We asked for it, they took our order, and instead of saying they were out, they served us hazelnut-flavored coffee that tasted way different. It's like swapping an orange in a fruit mix for an orange-flavored piece of bread – just ridiculous. Only when we asked did they finally admit they ran out, and of course, with that same "don't bother us" attitude.
I'll give this place a couple more tries, but I'm going to start paying attention to who's at the cashier. There's no reason we should feel like we're inconveniencing them by choosing to give them our business.
EDIT: I gave this location another try. Server rushed the coffee so much that he cracked the cup as he placed it on the pick up counter. I walked to the other side of the room before noticing the coffee was leaking from the side. Then another server had to be told that they couldn't just pour the coffee into another cup because there was syrup at the bottom of the first cup. But instead of giving the proper amount of syrup, they ended up making the drink three times as sweet.
Atmosphere: 3
Food: 1
Service: 1
Great place for ice cream ? ? ? and to get paperwork done or meeting with a friend
Atmosphere: 5
Food: 5
Service: 5
Quick on Woodhaven. Parking lot on busy blvd.
Atmosphere: 5
Food: 5
Service: 5
I have never had an issue with this Dunkin, this is by far the only Dunkin in Queens that never disappoints me!! The workers are kind and patient and aren’t lazy like the other Dunkin workers in Queens. I’ve been going to this Dunkin ever since I was a toddler so this place holds some very dear memories for me especially since there’s this one lady who has worked there ever since I was a kid and I still see her every time I go ?, if your in the area definitely go to this Dunkin 10/10 recommend
Parking: There are about 8 parking spots in front of this Dunkin, very convenient
Kid-friendliness: It’s right by the park and the workers are very respectful to the kids!
Wheelchair accessibility: There is a ramp there for people in wheelchairs
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Vanilla Iced Coffee Medium
Restaurantji Recommends
The bread is all getting black and has already gone bad Definitely NOT fresh!!! They made a new batch, but it was the same—the bread was very stale and spoiled. If you want to get sick or have a stomach ache, go ahead and eat there. This Dunkin' Donuts is really terrible.
Atmosphere: 1
Food: 1
Service: 1
PAPIA HAS AN ATTITUDE. THESE PEOPLE NEED TO SMILE MORE. BAD EXPERIENCE.
Atmosphere: 1
Food: 1
Service: 1
They never greet you and have you waiting on the line without any acknowledgment.
Very bad service and this was my 3rd time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Iced Latte
Was on the line for 10 mins plus. Workers were walking back and fourth not letting me know how long they will be. The line was close to the door. That is not how you run a business. A man purchase milk for his coffee and he was trying to get an employee attention but god know what they were doing the guy was a customer and he said he been trying to get someone for 10 mins plus! Do better Dunkin. I am a loyal customer that comes to this location and I will stop coming! To this location.!
Atmosphere: 1
Food: 1
Service: 1
Super I've been with them for 2.5 years
Parking: There is a place
Kid-friendliness: I come with my kids all the time
Atmosphere: 5
Food: 5
Service: 5
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