One of the staff members has a nasty attitude. He even barked and shouted at me several months before for not following his made-up "rules" about when and how olives must be declared as a topping, and today he still engaged in trolling/harassment in an effort to wear out my jaw, waste my time, and/or just be vexatious. I walked out before my sandwich was constructed to not deal with this guy any longer or to see how much more this guy will delay the process.
I have never been discourteous to either of them and deserved better. I have even returned forgotten items to customers. The other staff member does not present with a nasty attitude, but even after complaining to him about this maniac, nothing was done. This is chronic.
Atmosphere: 1
Service: 1
Tando A
Very bad customer service, the guy at the front was talking to me with so much attitude. As if I am not a paying customer. I walked out cause he kept giving me attitude as if I did something wrong
Atmosphere: 1
Service: 1
Kaylynn G
This place charged me $30 for two sandwiches, and they were even made correctly. I'm never going there again.
LDA Rodriguez
UNAUTHORIZED TIP MADE BY CASHIER: I just bought one piece of a footlong churro which costs $2.00 a few minutes ago for takeout in this establishment. I tapped my credit card and didn’t press any button for the tip. Instead of explaining to me to make a selection for the tip, the cashier made the selection himself of a 21.5% tip and pressed the button without my knowledge. When I looked at the receipt, I realized what he did. Since the amount is not substantial and less than a dollar, I decided not to make a fuss about it with the cashier. However, management and customers must be warned that this is taking place in this Subway branch. What if the bill was larger? Cashiers should not be allowed and condoned to do this as it is considered as theft/fraud if money is taken from you without your approval regardless if it is a penny. I know life is hard and wage earners need every tip they can get, but fast food takeout tipping is not mandatory. If he just asked “Would you like to give a tip?” I probably would have. Dishonesty is dishonesty. Not coming back to this Subway again.
Atmosphere: 2
Food: 2
Service: 1
Pinak Saha
Worst service. Server name Islam would not follow instructions, would not cut our sandwich in half, refused to wrap the sandwich. Constantly fighting and cursing. The manager did not want to de-escalate the situation, instead try to pick a fight when we were exiting the restaurant. Truly unprofessional. Would not recommend this restaurant at all. They did not have the food on display like every other subway restaurant does. Bread was stale the lettuce was old. Not very sanitary.
Atmosphere: 1
Food: 1
Service: 1
Jay Thompson
God forbid they Anwser their phone. Tried to call 18 times to cancel a fraudulent order. Terrible customer service. 2nd time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Margarita De Martinez
The place dont accep the cupons and they dont explain why the services is not
Atmosphere: 1
Food: 1
Service: 1
fredd vill
Like always very good
Atmosphere: 5
Food: 5
Service: 5
Elana Levinson
The service was good. I didn't have to wait too long. I don't get though how my t sounds like a c. It was hard to understand them with their masks on.
Atmosphere: 3
Food: 3
Service: 3
Sumana Karim
Delicious food, so neat and clean, heartiest customers services ?
A footlong sandwich I ordered, didn't fill up my sandwich the way he did the last customer and when I kind ask if he can take care of my sandwich the way he took care of his. He proceeded to be very cheap about it. I don't think that's fair.
Food: 1
Service: 1
Monsoon S
Tasty sub.
Atmosphere: 5
Food: 5
Service: 5
Sean Chen
Had the supreme meats sub. It was okay.The guy who assembled the sandwich was very helpful and attentive.
One of the staff members has a nasty attitude. He even barked and shouted at me several months before for not following his made-up "rules" about when and how olives must be declared as a topping, and today he still engaged in trolling/harassment in an effort to wear out my jaw, waste my time, and/or just be vexatious. I walked out before my sandwich was constructed to not deal with this guy any longer or to see how much more this guy will delay the process.
I have never been discourteous to either of them and deserved better. I have even returned forgotten items to customers. The other staff member does not present with a nasty attitude, but even after complaining to him about this maniac, nothing was done. This is chronic.
Atmosphere: 1
Service: 1
Very bad customer service, the guy at the front was talking to me with so much attitude. As if I am not a paying customer. I walked out cause he kept giving me attitude as if I did something wrong
Atmosphere: 1
Service: 1
This place charged me $30 for two sandwiches, and they were even made correctly. I'm never going there again.
UNAUTHORIZED TIP MADE BY CASHIER: I just bought one piece of a footlong churro which costs $2.00 a few minutes ago for takeout in this establishment. I tapped my credit card and didn’t press any button for the tip. Instead of explaining to me to make a selection for the tip, the cashier made the selection himself of a 21.5% tip and pressed the button without my knowledge. When I looked at the receipt, I realized what he did. Since the amount is not substantial and less than a dollar, I decided not to make a fuss about it with the cashier. However, management and customers must be warned that this is taking place in this Subway branch. What if the bill was larger? Cashiers should not be allowed and condoned to do this as it is considered as theft/fraud if money is taken from you without your approval regardless if it is a penny. I know life is hard and wage earners need every tip they can get, but fast food takeout tipping is not mandatory. If he just asked “Would you like to give a tip?” I probably would have. Dishonesty is dishonesty. Not coming back to this Subway again.
Atmosphere: 2
Food: 2
Service: 1
Worst service. Server name Islam would not follow instructions, would not cut our sandwich in half, refused to wrap the sandwich. Constantly fighting and cursing. The manager did not want to de-escalate the situation, instead try to pick a fight when we were exiting the restaurant. Truly unprofessional. Would not recommend this restaurant at all. They did not have the food on display like every other subway restaurant does. Bread was stale the lettuce was old. Not very sanitary.
Atmosphere: 1
Food: 1
Service: 1
God forbid they Anwser their phone. Tried to call 18 times to cancel a fraudulent order. Terrible customer service. 2nd time this has happened.
Atmosphere: 1
Food: 1
Service: 1
The place dont accep the cupons and they dont explain why the services is not
Atmosphere: 1
Food: 1
Service: 1
Like always very good
Atmosphere: 5
Food: 5
Service: 5
The service was good. I didn't have to wait too long. I don't get though how my t sounds like a c. It was hard to understand them with their masks on.
Atmosphere: 3
Food: 3
Service: 3
Delicious food, so neat and clean, heartiest customers services ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always fresh.
Atmosphere: 5
Food: 5
Service: 5
A footlong sandwich I ordered, didn't fill up my sandwich the way he did the last customer and when I kind ask if he can take care of my sandwich the way he took care of his. He proceeded to be very cheap about it. I don't think that's fair.
Food: 1
Service: 1
Tasty sub.
Atmosphere: 5
Food: 5
Service: 5
Had the supreme meats sub. It was okay.The guy who assembled the sandwich was very helpful and attentive.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookies
Tuna and fresh bread at its finest.
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