Chick-fil-A
502 N Greenbush Rd, Rensselaer
(518) 576-7272
Recent Reviews
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Hands down baby, the best fast food establishment I've ever been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Always busy, but with the dual lanes and outside staff taking orders, you move through quickly. Always friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Zye I believe her name is provided excellent customer service today
Atmosphere: 5
Food: 5
Service: 5
Service is awesome, food is hot and good.
Atmosphere: 5
Food: 5
Service: 5
The chicken noodle soup was so good!!
Shoutout Will Potts
It’s been 3 different times I’ve ordered and I tell them no cheese on the sandwich & they still put cheese. Today 11/14 at 8pm, I told the girl that was taking orders no cheese & I went over the order again & she said yes, no cheese & I still got cheese on the sandwich. I check the receipt & she put my sandwich with pepper jack cheese. Idk who y’all got taking orders but put someone else. Like what’s not clicking?? I didn’t have this issue until recently
Could be faster at making orders and less wait time never that busy when I go. An never great anyone
Atmosphere: 4
Food: 5
Service: 1
I came in for the veterans day sandwich
It was fantastic and the employees were very kind and friendly
Atmosphere: 5
Food: 5
Service: 5
Wish one was closer traveled an hour to get great Codd Salad nuggets mage of real chicken and chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love chick fil a the customers service is always top tier. However the wait is always at least 12 minutes long at all times. Even if there is 1 person ahead of me the line. I’m working on my patience lol
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Noodle Soup, Hash Brown Scramble Bowl
I’m from the south and the chickfilas around Albany always disappoint. I have never been to a Chick-fil-A that forgot straws, napkins or sauces in 25 years until I moved here. I have seen trash overflowing at some locations and was shocked that they can’t maintain the same standards as other stores.
The lady that help me at the register to place my order was very nice. I wish I remember her name. She was extremely polite and great customer service skills 👏.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at Chick-fil-A thanks to Andre. I went in to order a breakfast sandwich and ran into a problem with my order, but Andre immediately stepped in and went above and beyond to help. He took the time to explain the situation clearly, made sure I understood everything, and provided excellent A1 customer service from start to finish. He was patient, professional, and made sure everything was corrected perfectly.
It’s rare to come across someone who genuinely cares about the customer experience, but Andre definitely did. I left feeling satisfied and appreciated. Big thanks to him for turning my morning around!
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient.Food was excellent.Friendly staff
Atmosphere: 5
Food: 5
Service: 5
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