Jersey Mike's Subs
307 Troy Rd, Rensselaer
(518) 328-0444
Recent Reviews
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The older woman who was working Friday 11/15 around 4pm messed up our sandwiches. We ordered several, when she was told she would be doing our two hot ones she complained to her coworkers very loudly. She then verified with them what went on each sandwich and then made both sandwiches incorrectly. She is lucky neither of our requests were related to a food allergy. Management clearly needs to retrain her because the other two workers did a great job.
Atmosphere: 3
Food: 1
Service: 3
Worst Jersey Mike’s I’ve ever been to. Staff was unenthusiastic, slow and seemed to be interested in everything except making the sandwiches. The lady adding the toppings seemed so labored by making the sandwich that I pitifully stopped with lettuce. So I paid $15 for something that looked and tasted like I got it at a little league fundraiser. If you want a good sandwich, Jersey Mikes certainly has them- just not at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I placed an online order and waited at home until the app said the order would be ready which was 5:19pm. I arrive at that time and am told that my order would be ready in a few minutes. They only started my 6 sandwich order when I got there. So instead of receiving my order when it SHOULD HAVE been ready, I had to wait an additional 15-20 minutes to leave with it completed. From the time I arrived to the time I left, the store had only 1 customer and was pretty much empty when we got there. For not having ANY CUSTOMERS, not starting an online order until the time it's supposed to be completed was inexcusable.
Atmosphere: 3
Food: 4
Service: 1
So I just had my first Jersey Mike's sub. I ordered the regular steak and portobello and a bag of chips. The sub was incredibly delicious, however, I expected much more for 25.00. I mean seriously, it was a very small sub and a very small bag of chips. Sadly, despite how delicious it was, the price is so outrageous that I won't be ordering again.
Recommended dishes: Sandwich
Very clean, very nice staff, and very conscious of gluten allergy!! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chips
The employees here are extremely lazy. Ordered two basic subs 45 minutes ahead of time. Arrive at the store and they have 4 employees standing around doing nothing, have not even started order. Take an extra 20 minutes to make the subs and both made incorrectly on the wrong bread and missing all the vegetables. Too expensive for such a poor sandwich.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich
Jersey Mikes was awesome at preparing a bowl for a celiac member of my family. Staff was professional and friendly. Clean store.
Dietary restrictions: Understood cross contamination and took precautions for celiac
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Ordered the number 56 .The peppers were hard . It lacked extra cheese , hardly any on it , very disappointing. Steak was on the light side also. Not worth the big bucks they are charging.
Atmosphere: 2
Food: 1
Service: 2
Jersey Mikes was awesome at preparing a bowl for a celiac member of my family. Staff was professional and friendly. Clean store.
Dietary restrictions: Understood cross contamination and took precautions for celiac
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Our sandwiches were made quickly and were yummy! Restaurant was very clean too!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They have children working there who have horrible customer service skills and the employees lack good hygiene practices. Waited over 35 minutes after my pickup time and they still hadn’t started making my sub that I ordered. Left with no food.
Atmosphere: 2
Food: 2
Service: 1
Nice place to get a sandwich glad they're in they're in the HD plaza now. I do miss Roasted Red Pepper, but Jersey Mike's is very good. The folks working there are really nice and the service is great too.
Atmosphere: 5
Food: 5
Service: 5
Food good. ordered 9 different subs. No indication what was what. WRITE a Number on wrapper!!
Atmosphere: 3
Food: 4
Service: 2
How at 7:30 PM on a Friday night they run out of bread????? This is a sandwich place correct? Am I missing something??
I thought it was good. Staff was friendly, it is super clean, no complaints. Kind of expensive. A regular turkey sub was 15$. It was really good tho!
Atmosphere: 5
Food: 5
Service: 5
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