McDonald's

310 Troy Rd, Rensselaer
(518) 283-3165

Recent Reviews

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Dante J.

I got a sausage egg and cheese mcgriddle and I think the sausage had went bad, it was sour and slimy.

Atmosphere: 1

Food: 1

Service: 4

Marc Almy

Hot flies and fast service

Atmosphere: 5

Food: 5

Service: 5

Cynthia Corwin

We took our 2 grandchildren yesterday and it was one of the worst experiences ever. It took 30 minutes to get our food, which was cold and the fries undercooked. In addition the inside dining experience was ruined by a dining room that was so cold we had to eat with our coats on.

Atmosphere: 1

Food: 2

Service: 1

Stacy Monroe WA h

How this place is still open baffles me. You go and wait a good 20 minutes in line just for them to mess up your entire order. The food is ice cold. Not cooked all the way, and they can’t do a simple task like give you the sauce for your nuggets. Every single time. And the workers are rude, swearing at the window, don’t even acknowledge you when taking payment or handing you your food. The entire staff all shifts need to be completely cleaned out and replaced. Including management.

Atmosphere: 1

Food: 1

Service: 1

Shaina McGrath

Apparently they close at 10 even though they are advertised that they are open until 11. Either update your hours or stay open until the time you have listed…some people work nights and overnights 👌

Atmosphere: 1

Food: 1

Service: 1

Lisa D

Closed at 1030 on a Saturday night when it says they are open til 11.

Service: 1

Sha'Keya Ware

I stopped for a quick bite after completing a notarization for a client near by and I had a great experience. The worker Charleen(hope I spelled it correct) was a kind and helpful. They were severely short staffed but she was running the show doing various different parts of job functions and making my experience quick and easy.

Atmosphere: 5

Food: 4

Service: 5

Sip Weed-Genovese

I honestly don’t understand why this McDonald’s has so many bad reviews. Every time I come here, the food is fresh and made right. The wait time can be moderate, but it’s always worth it because the quality is consistent. The manager is really nice and professional, and you can tell they care about good service. I also pick up DoorDash orders from this location often and have never had any issues with orders or pickups. Overall, a solid and dependable McDonald’s.

Edit- female manager needs to get her head out of her ahh, being rude to employees and customers for no reason. Putting pressure on all of her employees and only had one young girl in the kitchen. Many angry customers due to the manager and it caused a massive chaotic argument. I don’t know the male managers name with the tattoo on his neck, but he’s awesome.

Atmosphere: 5

Food: 5

Service: 4

Chris M

Slowest McDonald’s anywhere

Atmosphere: 1

Food: 1

Service: 1

S. D.

Just a little bit slow but otherwise great

Atmosphere: 5

Food: 5

Service: 3

Billy Roland (Internet Joe)

Average waiting time between 20- 45 minutes
Missing items from the order is like 70+% chance.

Atmosphere: 3

Food: 4

Service: 1

Brittney Aurora

Every time I either go in person or order DoorDash, I’m stuck waiting for a long time, while they deal with only drive-thru orders. Every time I order DoorDash, they don’t put everything in the bag(s), and I’m stuck because they don’t know anything. This location honestly isn’t the best.

Atmosphere: 1

Food: 1

Service: 1

Jeremy Loring

If there is ever a time when I really want to let my family down, I order from this McDonald's. Everytime I place my order it's like a roulette wheel for what's actually in the bag. 0-10

Atmosphere: 1

Food: 1

Service: 1

Tim Aurand

I waited 45 minutes for 4 drinks. Never got them. Absolutely horrible place.

Service: 1

Abby Linde

i have a motorhome i cannot go through the drive thru. i had to go inside. i am writing this review as i wait. it has been 30 minutes since i stepped through the door. had to wait to order and for them to make 20 piece nugget meal.

Atmosphere: 1

Food: 1

Service: 1

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