Taco Bell

563 N Greenbush Rd, Rensselaer
(518) 874-1380

Recent Reviews

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mondere

I've been many times times now over the last few years. Slowest drive through I've ever been to. I've seen people get out of their car and ask people to back up so they could leave after the line didn't move for 10 minutes. They've also forgotten several items every single time I've ordered. The food that I've gotten has always a been fine though.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Quesadilla

Randy L (BlueDevilBoxer)

Ordered via app. Upon arrival said they did not have beef, chicken or any other food items. Would not cancel order or refund money. Employees were playing music and playing in the snow outside. Attitude at drive thru asking for a refund.

Atmosphere: 1

Food: 1

Service: 1

Stan The epic man

I’ve emailed and complained through the app and have never gotten a response. Taco Bell used to be my favorite but it has gone down hill so much. The wait times sometimes are more than 45 minutes after you order food. The drive through sometimes is even worse. The food is never right and the employees have attitudes. Idk why I keep coming back because this Taco Bell just makes me never want to eat at another Taco Bell ever again. I went to TB in WI, and they know what they’re doing. But this is my local Taco Bell and i have no other options!

Atmosphere: 1

Food: 1

Service: 1

Jack Dixon

Complete garbage. The food is always wrong, missing items, cold and literally uncooked in some cases. The customer service is dismal. This place should be closed.

Atmosphere: 1

Food: 1

Service: 1

Paxton McBride

Just flat out horrible service all around

Atmosphere: 1

Food: 1

Service: 1

Seth R

From paying for my order to getting the food it took 15 minutes of sitting at the window waiting. Already paid and received drinks. Once we got the food, order was very incorrect and took another 20 minutes of waiting at the counter. First time coming to this location and will be the last. Not surprised on the recent reviews… 10/10 DO NOT RECOMMEND.

Atmosphere: 1

Food: 1

Service: 1

แรด ขั้นเทพ

The service is very bad. They talk like dogs. I drove to pick up food for customers. They shouted like they were not willing to serve. The staff is a white, old woman with white hair. If you are not ready to serve, go home and sleep. I feel sorry for the business owner who hired such a bad staff.

Service: 1

Sapphire Camp

Refuse to make doordash orders lie to deliver about it no way to get refund pleases never order from here if u want food order somewhere else there literally just stealing people's money most lazy staff drasher said they lied n cursed him out

Jamie Halpin

I seen her lick my taco gave me attitude

Atmosphere: 1

Food: 2

Service: 1

Abigale Paju

We had placed a mobile order because we were excited to see the Caramel empanadas were back. When we got to the window to pick up our order they asked us if we had any drinks in our order because our order had been wiped from the screen on their end. We said that we did not and shortly after that they told us that they did not have any empanadas left. We asked if we would be able to get a refund and they told us we would have to cancel through the app. When we tried to tell them the app wasn’t giving us the option to cancel they just kept telling us repetitively that they just don’t have any left and weren’t really explaining how we can get get a refund. They kept telling us we need to cancel the order in the app even though the app was only giving me an option to get in contact with Taco Bell. The only solution they gave us after we kept trying to explain that was “we can either replace it with fries or you can contact Taco Bell” and we decided to get into contact with Taco Bell and they eventually gave us the rest of our order and we left. I am disappointed because we go to this location frequently and usually have a pleasant experience but tonight was not. I’m not upset that they sold out, I’m more upset with the communication when it came to finding a solution for a refund.

Atmosphere: 1

Food: 3

Service: 1

Thomas Tethers

Always end up waiting 20+ minutes in the drive thru, mostly because there's only one worker most of the time, the manager needs to get replaced honestly because it's been like this for months, never eating here again

Atmosphere: 1

Food: 3

Service: 1

Diana Houghton

Vegetarian options: Ordered vegetarian pizza.
NO. MEAT !!!!!
got home and it had meat. 🤮
Check order before pulling away from window.

Food: 4

Service: 2

Recommended dishes: Mexican Pizza

Andrew Roach

Placed a mobile order pick up at the drive thru. App told me it would be ready at 9:29am. Pulled into the drive thru to have them tell me that they were closed. How are you closed when you open at 9am? I come to this one from time to time because it is close to my job but every time I come here there is an issue. Either the staff is rude and don’t care. The employees are vaping outside of the back door constantly. They apparently make up their own hours. The parking lot is always dirty and covered in trash. All I want as a consumer spending 20+ dollars at this location is some consistency and for the employees to be kind and courteous.

Atmosphere: 1

Food: 2

Service: 1

Adam D

HOLY SHIT SOMETIME TODAY

Atmosphere: 1

Food: 1

Service: 1

Jack Westcott

Order on 11/14 was actually inedible. Gross amounts of cheese and nothing else…

Food: 1

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