I visited this store and walked up to the counter. Two employees were standing at the registers. I waited 4 minutes for them to look up. One looked up and stared at me after I said good morning. She did not respond. She finally asked if I was being helped. I was the only one in the store. They saw me walk in. She still didn’t greet me. I ordered. I waited 15 minutes as they worked through the Drive Through visitors. I understood. Not one person spoke to me until someone asked what I was waiting for. Basic customer service is a thing of the past.
Atmosphere: 4
Food: 4
Service: 1
Tom Harding
Ordered 4 sandwiches 4 drinks, 1 drink my daughter ordered 1 ice coffee with 3 pumps of French vanilla, got to the window, they one gave me one sandwich, the ice coffee with the 3 pumps had 33 pumps listed on the sticker! My daughter took a drink and spit it out because the drink was horrible! To boot they charged me 9 dollars for the 33 pumps. Who would order 33 pumps! Had to wait 15 mins for the sandwiches and the ice coffee reorder. 30 mins for 8 items. Last time I will go!
Service: 1
Carrie Bielinski
Donut case filled with fruit flies
Atmosphere: 1
Michael Washington
Clean ... Ringing doorbell still not heard by workers... Way too sweet beverages
Atmosphere: 4
Food: 2
Service: 1
Larissa Justin
Horrible Dunkin. The drive thru girl charged me for the wrong order. Took 10 minutes to figure it out and then couldn’t even comp my two coffees. Worst Dunkin ever.
Anon Uzer
Perfect location if you're going to the GE learning center. The Dunkins in the NE have stronger coffee than the ones in the Midwest. Who knew?
Atmosphere: 5
Food: 5
Service: 5
Paul Hill
Donuts fresher than your neighbors kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jim McTague
Just picked up a couple coffees via the drive through. Coffees were hot and fresh. The service was quick and friendly.
Atmosphere: 3
Food: 5
Service: 5
Raid Rajib
Parking: This is the Dunkin middle of nowhere but tough the best location I would tell. It's convenient going out and in of Niskayuna. Also the staffs are friendly and co operative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Gobb Hausen
not my favorite stop because they almost always put granulated sugar in my iced coffee And I've been incorrectly charged twice now ? Will probably just skip this store from now
Drive in is super slow. I always regret trying to get coffee here. Just waited for over 10 minutes for 3 cars to get their order and this is consistent with every time I visit.
Service: 2
John Darling
There must have been a management or ownership shake up at this location because it used to be fully staffed with competent people. Over the past month or so it has had a staff of just two who have no idea what they are doing.
Gregory Spellan
This Dunkin says it opens at 5am, when I stop there around 5:30 it's almost always closed. Save your time and go to a different
Service: 1
gn842
Leninist cuisine served with a
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Egg and Cheese
Gq Hamsa
They clean everybody is nice there I live my glazed donut and the lady Angela is the best
I visited this store and walked up to the counter. Two employees were standing at the registers. I waited 4 minutes for them to look up. One looked up and stared at me after I said good morning. She did not respond. She finally asked if I was being helped. I was the only one in the store. They saw me walk in. She still didn’t greet me. I ordered. I waited 15 minutes as they worked through the Drive Through visitors. I understood. Not one person spoke to me until someone asked what I was waiting for. Basic customer service is a thing of the past.
Atmosphere: 4
Food: 4
Service: 1
Ordered 4 sandwiches 4 drinks, 1 drink my daughter ordered 1 ice coffee with 3 pumps of French vanilla, got to the window, they one gave me one sandwich, the ice coffee with the 3 pumps had 33 pumps listed on the sticker! My daughter took a drink and spit it out because the drink was horrible! To boot they charged me 9 dollars for the 33 pumps. Who would order 33 pumps! Had to wait 15 mins for the sandwiches and the ice coffee reorder. 30 mins for 8 items. Last time I will go!
Service: 1
Donut case filled with fruit flies
Atmosphere: 1
Clean ... Ringing doorbell still not heard by workers... Way too sweet beverages
Atmosphere: 4
Food: 2
Service: 1
Horrible Dunkin. The drive thru girl charged me for the wrong order. Took 10 minutes to figure it out and then couldn’t even comp my two coffees. Worst Dunkin ever.
Perfect location if you're going to the GE learning center. The Dunkins in the NE have stronger coffee than the ones in the Midwest. Who knew?
Atmosphere: 5
Food: 5
Service: 5
Donuts fresher than your neighbors kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Just picked up a couple coffees via the drive through. Coffees were hot and fresh. The service was quick and friendly.
Atmosphere: 3
Food: 5
Service: 5
Parking: This is the Dunkin middle of nowhere but tough the best location I would tell. It's convenient going out and in of Niskayuna. Also the staffs are friendly and co operative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
not my favorite stop because they almost always put granulated sugar in my iced coffee And I've been incorrectly charged twice now ? Will probably just skip this store from now
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Drive in is super slow. I always regret trying to get coffee here. Just waited for over 10 minutes for 3 cars to get their order and this is consistent with every time I visit.
Service: 2
There must have been a management or ownership shake up at this location because it used to be fully staffed with competent people. Over the past month or so it has had a staff of just two who have no idea what they are doing.
This Dunkin says it opens at 5am, when I stop there around 5:30 it's almost always closed. Save your time and go to a different
Service: 1
Leninist cuisine served with a
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Egg and Cheese
They clean everybody is nice there I live my glazed donut and the lady Angela is the best
Atmosphere: 5
Food: 5
Service: 5
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