Dunkin'
8611 Lefferts Blvd, Richmond Hill
(347) 392-4103
Recent Reviews
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Very slow, 20 mins for 1 hot coffee
Service is slow. They are too busy talking among themselves rather than taking and preparing customers' orders.
Atmosphere: 3
Food: 4
Service: 3
My drink was good, but I noticed several employees gathered near the food prep area talking over the food with no masks. A customer who seemed to know them was also leaning over the counter, eating and talking directly above the food being prepared. It felt very unsanitary and unprofessional, and I ended up throwing out my sandwich.
Atmosphere: 1
Food: 1
Service: 1
Price is higher than normal
Service is bad they talking each other but customer waiting on the line
Service: 1
Great place for sub par donuts at 10pm
Atmosphere: 5
Food: 5
Service: 5
Maybe these people come from a different background and culture — I get that. But if you work in the service industry in the United States, you need to learn how to respond politely, smile, and say 'good morning' when someone greets you. Don’t look confused or act like you're above being a cashier. Because you know what? I also come from a different culture, and where I’m from, that kind of attitude can get you punched in the face.
Atmosphere: 1
Food: 3
Service: 1
Declining Standards and Unprofessional Service
This place used to be a decent spot to grab a bite and enjoy a cup of coffee, but the standards have seriously declined. Hygiene is poor—staff don’t wear gloves, often talk over your food and drinks, and the seating area is not kept clean. There’s clear discrimination toward certain customers, and the manager is rarely present. Instead, unskilled and unprofessional workers with no real knowledge of coffee are constantly being hired. It’s disappointing to see how far this place has fallen. You have to constantly tell them to clean tables and chairs. They close at 10pm but throw you out and lock the doors by 9:40pm
Those idiots in there wanted me to order from the digital screen and they took the lady behind me verbally. Are you guys OKAY in there?!! THE SERVICE IS HORRIBLE, IT WAS ONLY 2 of us trying to order. DO NOT GO HERE !
Atmosphere: 1
Food: 1
Service: 1
Order hot chocolate but when i taste it tasted like water
I went to order a breakfast sandwich which comes with bacon. The girl asked me if wanted bacon . I proceed to ask if there was anything else besides bacon she's says no. After she turns around and ask the other guy to take care of me. Asked for the same thing,but said meal. He answered the sandwich doesn't come with the meal. Didn't ask if I wanted to add something,I left. To the owner be careful with your workers,I left without getting anything. Smh
Service: 1
Restaurantji Recommends
This morning I went to get my coffee, the guy who was there yelled from the back that he was busy and when he came over he said just for a rewars, just for free coffees, too racist, super vulgar and I told him that he doesn't care what they say about him, that he doesn't give a damn about that job, the service and he didn't want to give his name, he was the only one in the store this Sunday 01/19/25
No good
Atmosphere: 1
Food: 1
Service: 1
It's dunkin' donuts!
Atmosphere: 3
Food: 3
Service: 3
I ordered a chocolate chip muffin and it was old and nasty tasting. They also shrunk the size of it. Horrible service. I will not return there again. I got ripped off. $3.23 for a old muffin. Ended up in the garbage
Atmosphere: 1
Food: 1
Service: 1
The food is good but the work area is dirty. They should clean the place more and clean the tables instead of talking and being on their phones.
Atmosphere: 1
Food: 2
Service: 1
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