Buffalo Wild Wings

1761 Old Country Rd, Riverhead
(631) 683-8441

Recent Reviews

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Frank Chong

YUMMY! Great Food, Great Service, Nice Atmosphere! Great place to eat for Family and Friends! Wide selection for everyone.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Buffalo Wings and Fries, Wings, Asian Zing, Chicken Wings, Traditional Wings

Kimbery Paz

I have asked for traditional plain wings, Buffalo Wild Wings so I went back and ask them to make me plain wings, and that they forgotten the fries too but they said that those were the plains wings when clearly even the color is different manger was nasty bout it & didn’t get what I wanted

D R

Horrible and slow customer service, AVOID AT ALL COST!

Atmosphere: 1

Food: 3

Service: 1

Raymond Larsen

Me, my wife and 2 1/2 year old came in today and waited for a hostess; this isn’t abnormal to wait awhile for someone to come check the desk.

We’re seated. This is the annoying part; we were ready to order, we tend to know what we want immediately…

Waiting.. waiting….. someone comes over and asked if we ordered a salad, we say no and she immediately leaves the table. After dropping it off she checks the tables around us and walks away.

30+ minutes…. Not a single hi, hello, drink order from a single person.

We usually get slow service from here but it’s never taken 30 minutes! So we walked out. Mind you it was not busy at all

Not going back to this BWW… went to Applebees instead, next time I want wings I’ll travel to Aroogas in Patchogue since it’s a similar distance.

Service: 1

Vanessa Fortune

I came in to order during a time it was completely empty. (1/20/25 around 2:15 PM)
I ordered takeout for 4 people!
Got the wrong meal for one of them, the food that was placed in the bag was soooo messy with sauce. 2 out of the 4 meals was the same items but different portions. When presented to the manager she told the hostess(who was very nice) to ring us at the cashier even though they saw how our order came out and saw that we weren’t pleased with the service.
The service provided was careless, and negligent. All they cared about is getting the money and rushing us out to leave

Randy Clement

Ariana is the reason for a Thursday night bdubs visit! She gets the order correct

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

Oscar “Kokito” Gonzalez

Staff is friendly. Regular clientele, i think mostly locals. Parking is within the shopping area and free. Definitely reliable venue. Food was good and quick. Wings were cooked right, crunchy and plenty of sauce options. Ambiance was very sporty. 45 TVs from which we could count.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

ruch ee

I always have a great time here and the food honestly never disappoints tbh. Get the mozzarella sticks, thank me later

Atmosphere: 5

Food: 5

Service: 4

Emmy Rojasu

My friends and I we wanted to go to BWW because we all love it. What we didn’t expect was for our waiter to be so rude, she practically ruined the service for us. The wait time was long and even for our drinks it had taken quite a while. Now I understand a rush and it gets busy but it doesn’t make it better that she was completely rude to us the whole night. When ordering she didn’t repeat anything back to us and overall displayed a form of attitude that made our table uncomfortable, her name was natt I believe but whoever she was she needs to get checked out, it’s not fair to customers.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burger, Wings

Michael L

This place gets worse and worse as the years go on. I think Buffalo wild wings in general has just gone so downhill. It also just doesn’t seem clean in there and like many other places very shorthanded so you will wait an excessive amount of time.

Atmosphere: 1

Food: 1

Service: 1

Timothy Hickey

Ordered online for pick-up. The app stated the order would be ready in 20 minutes. I went there 30 minutes later. Place was almost empty yet I stood looking around as no one came to help me. I finally grabbed a waiter and asked him for help. He went in the back and told someone to come out. I waited almost another 10 minutes for the order to be ready. Place is so out of the way. It's all the way in the back of a parking lot. With the place so empty, why would it take twice as long for my order???

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Wings

Daniela Vanegas

Terrible service, they take too long to let you in, take your order and bring the food

Atmosphere: 2

Food: 4

Service: 2

Andrew de Lannoy

Riverhead NY Store
1. You are the bartender, a customer sits at the bar, asks for a menu, subsequently orders the Southwest Black Bean burger, have the courage to suggest the customer not order that burger and suggest a better choice. The burger fell apart upon picking it up and each broken piece tasted like cardboard.
2. Why, why was it necessary to rearrange all the dining room chairs by dragging them across the room for 10 minutes during the 7pm dinner hour? What was the impact on the dining experience?
3. So you go to a “sports” bar and on biggest TV known to man, they have on Jeopardy with the sound off, I can read the questions but cannot hear the answers. So far I am 46 for 46 with answers, no buddy can prove me wrong, . . .
Lastly, think how you can make yourself great again!

Atmosphere: 1

Food: 1

Service: 3

Dave Warren

Got takeout wings...yum!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

Samantha Lopez

Never and the phone, sitting in takes 2 hours to get your food, app ordering is not available. How am I supposed to get my food???

Atmosphere: 1

Service: 1

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