Chipotle Mexican Grill
1501 Old Country Rd, Riverhead
(631) 208-0061
Recent Reviews
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Terrible service even for pick up! They do not greet you and they have an attitude when you ask if your order is ready! Food in the bag was a mess. Chips tasted burnt. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Worker skimping on rice as if it’s a kids meal, Bathroom was dirty. Would not come back
Atmosphere: 2
Food: 3
Service: 2
😉😉😉😋
Atmosphere: 5
Food: 5
Service: 5
This restaurant is filthy. The tables and the floors were full of dirt and garbage. I told the manager and he shrugged his shoulders. There were 4 people working and no customers so they certainly had time to attend to the dining room. The manager clearly has no pride in his store. Shame on him. When I told him I was going to write a bad review his reply was “go have at it!”
Atmosphere: 1
Food: 3
Service: 3
There are always a lot of people
Atmosphere: 3
Food: 4
Service: 5
What a nice Chipotle. I usually don't rate fast food but this location is quiet, the dining room set up was nice with a more laid back vibe, and it was super clean. The staff was so nice and the food was great.
Atmosphere: 5
Food: 5
Service: 5
2 employees working their tails off. Store was so unbelievably dirty. Not a clean table to sit at. No visible manager. My server who was awesome was doing his best. Seemed like all the other employees were hiding in the back because by the time we left there were 6-7 employees. Chicken bowl was great though.
Atmosphere: 1
Food: 4
Service: 4
They had small portions
Atmosphere: 5
Food: 2
Service: 4
I just went there to buy 6 bowls this white kid who was putting the bowls together started off with giving me an attitude because I wanted 6 bowls like that was a problem. He was rushing as if it was a marathon giving me attitude all the way. Then scraped off the last tiny pieces of chicken for one of my bowls as if I’m some animal begging him for food. Idk where the manager was but this is unacceptable and corporate needs to get involved to train their staff better as to what customer service means or just don’t work there
Went in at 930, over an hour before closing and they did not have half of the things on the menu along with every table being disgustingly dirty with food EVERYWHERE.
They did not have tofu or queso and no one offered to make more yet charged full price when i was only left with half a bowl full then i went to get a drink but there was no ice available and half of the soda options had no syrup and were just carbonated water. No one offered to fix any of these issues, overall i’m completely disappointed with this experience and don’t plan on coming here again.
Vegetarian options: their always out of it all the time
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Excellent food, terrible service, those nice people serve you as if you are asking them for something for free.!
Atmosphere: 1
Food: 5
Service: 1
To start off i never leave reviews but i sincerely hope this drives some positive change in how this location operates. The only reason i give the food two stars is chipotle gives delicious food but this locations portion sizes are god awful its hit or miss with them one day they give you a normal amount another day they’re giving you jack. I personally came on my lunch break at work to wait in a very long line for probably the most underwhelming meal. The workers work hard, management though has to learn about how to keep major necessities in supply like ice and the actual food. The employees though very hard workers and i respect it but i believe portion sizes should be a major incorporation in training people. I have tried to give this location the benefit of the doubt multiple times but i will gladly go to the chipotle in Sayville way better portion sizes.
Atmosphere: 5
Food: 2
Service: 5
Great food. Friendly service.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Blackberry Izze, Burrito Bowl
Food was good...unfortunately when I went the rice was under cooked so every other bite I felt like I was chewing on a pebble lol but besides that and the super fatty piece of Barbacoa hey put in my burrito It was good. One thing I can say about chipotle is that they're food always tastes fresh...lettuce always got a crunch I wish their corn salsa was a bit sweeter lately it's been a bit salty or bland but in general I'd choose chipotle over anywhere else just because of the freshness quality...in GENERAL they do a good job here..I've had only one or 2 times when I wasn't happy with my food but they made sure to fix it for me so that's good. Also they don't just leave your food sitting out if you do a mobile order..because half the time alot of these places just put ur food on a shelf and ur food is stolen before u get there by some random hungry broke person who was scheming on the to go shelf lol. So that's a plus.. all around nice people and good food. Just...cook ur rice until it's COOKED. I know u guys use a rice cooker so make sure ur ratio of rice and water and oil/butter is correct...it's an easy fix. ???♀️????? oh...their queso leaves alot to be desired..when it comes to the quest competition nobody and I mean NOBODY can beat moes...sorry not sorry lol. But chipotle wins in general.
Vegetarian options: They have a good selection for vegetarians. Even for vegans.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Barbacoa Bowl, Burrito Bowl, Tacos, Tortilla on the Side, Burrito
Good food for the price.
Okay, service, could improve.
Place is not as clean as a food place should be.
Atmosphere: 2
Food: 4
Service: 3
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