If I could give zero stars on everything. I worked for Chipotle. This staff empties their wet wells way before an hour before close each night. Food on the line with no water or heat does not maintain temperature or anywhere close for over an hour. Absolutely negligent and rude staff, refused to let me pay then said they’d call the police on me for trying to steal food. The type of negligence you wonder if any of them cares about anything at all. It is so simple to clean wells after close like everywhere else has to, for health code. No one has a name, the whole team contributed to making it worse. Their “preclosing” is a major health violation that gets restaurants shut down everyday. It is one thing to eat cold rice at home, you cannot serve hundreds of people food in the danger temperature zone. I have worked with various stores for Chipotle, and we have closed even more efficiently than these guys did, using company guides with no problems. Poor temperature is the primary contributor to food borne illness. None of them care about this job, and it shows. Will not only not recommend this place, I will recommend to anyone I care about or know at all to avoid it. There is absolutely no excuse for the service or food being that way.They have the pans sitting in a dry hotel pan inside each well, that was already cleaned and turned off. You can empty food out of the well before close to save time later. You absolutely can never turn off the well, drain it, clean it, and have the food sticking inches out of the dry hôtel pan in the wells for over an hour of service. But again, if any person on that staff at all cared, he/she would get more efficient by doing the right thing, not doing one of the absolutely most disgusting or inconsiderate to our safety things possible, according to all health codes. Your job has procedure cards if your manager is terrible.How did an entry level job become too difficult for an entire team? Did you burn the recipe cards that they mail to each store? Chicken was cut way too small and uneven both, wastes product to shrinking and is just lazy. Do not even get me started on the rest because at least the other noticeable problems are Chipotle issues of food quality, not blatant health violations. Did not eat this time or last because food so so cold that it just isn’t right. Why would you not look or focus when using a knife? There are posted cut size charts to reference. It is so easy to follow these guides you really just have to have your eyes open while using the knife to cut the chicken. How, HOW, can you do the opposite of functional people who read training materials and cook food (that is legally required to be served above certain temperatures). You basically have the one job to do, and it is so easy the company and all health departments can require that one thing to be done by every food service operator everywhere, the entire time that it is being served. We trust 16 year olds to do this, because the whole place is designed to make food and serve it while it is above the decided temperatures, and everything they ask you to do is exactly how to achieve it. Without it being asking too much, at all. Cook food, serve it while it is fresh, in ways that maintain its taste and temperature integrity. You could have messed up everything else if you needed. But why would you work there if you cannot do the one basic thing? Years from now, are you really going to be proud of having given a lot of people a horrible meal? Because you couldn’t figure out how to just do the job for which you were hired in the first place.
Recommended dishes: Burrito Bowl
Desire' Hardison
Clean and well organized.
Atmosphere: 5
Food: 5
Service: 5
Norbin Hernandez
Good source, but the place needs more attention to detail, like having someone to keep tables and all around clean
Atmosphere: 3
Food: 3
Service: 2
M
What on earth is the pricing here? Rice bowl with plant protein and guacamole, listed at 9.95 ended up costing $16. Are these people charging $6 for guacamole??
Atmosphere: 1
Food: 3
Service: 3
Kevin Caby
Just ordered a burrito bowl and is 90% the wrong rice. Basically 5lbs and 1000 calories or rice a jack all ingredients. They forgot half the order. This is the worst Chipotle I’ve ever been to, I’m consistently disappointed by this location. Total clown shoes, definitely my last order.
Atmosphere: 1
Food: 1
Service: 1
Innovative Ideas
Never buying from chipotle again.. dude forced 6 tacos in one bowl. How am I supposed to eat this?
Food: 1
Service: 1
Liv T
the staff are so nice and the restaurant is always clean. summer especially is so nice and is always smiling when we see
Atmosphere: 5
Food: 5
Service: 5
Racquelle H.
I told the server making my burrito I was allergic to avocados after he stopped helping me to fill the request for a small side of guacamole for the guest ahead of me, and he just stomped off instead of continuing to make the burrito. Then the other employee comes over and just starts man-handling the burrito ingredients without swapping gloves. It was quite an off-putting experience. Add to that the disarray the seats were in with food scraps atop and below the tables made finding the single clean table as gloomy as the hunt for red October. It is a blessing I do not live near this location and only had this trauma befall me on a day trip
Atmosphere: 1
Food: 1
Service: 1
Erik Adamo
Ducked in real quick to use the bathroom. It was clean and no one gave me a hard time. Cool I guess?
Felipe Jimenez
Ordered my food and while they gave good portions the rice was severely undercooked. I hate having rice that still has the hard center. Couldn’t even finish the meal had to toss it.
The snow should be shoveled, don't take cash no Ice. Food good though.
Atmosphere: 2
Food: 4
Service: 4
christina ramger
Always missing something from our orders at the Riverhead Chipotle. I ordered using the app. This time it was all the sauces and dressings and chips. Salad was bland and soggy and missing ingredients that were ordered. I put in a complaint and got a credit for chips and guacamole which I probably will not use because I already wasted $40 on terrible food.
Food: 1
Service: 2
Ibrahim Ayar
I give him five stars first of all bathroom doors not the lock nice and
Atmosphere: 5
Service: 5
desperado Savage
Excellent service, the crew working the Sat Jan 13 6-7 pm shift are profesionals and deserve
Atmosphere: 5
Food: 5
Service: 5
Jennifer Mulgannon
I could name a bunch of things wrong with the food I ordered, but the picture doesn’t even need words. Like what even vegetable quesadilla is that.
If I could give zero stars on everything. I worked for Chipotle. This staff empties their wet wells way before an hour before close each night. Food on the line with no water or heat does not maintain temperature or anywhere close for over an hour. Absolutely negligent and rude staff, refused to let me pay then said they’d call the police on me for trying to steal food. The type of negligence you wonder if any of them cares about anything at all. It is so simple to clean wells after close like everywhere else has to, for health code. No one has a name, the whole team contributed to making it worse. Their “preclosing” is a major health violation that gets restaurants shut down everyday. It is one thing to eat cold rice at home, you cannot serve hundreds of people food in the danger temperature zone. I have worked with various stores for Chipotle, and we have closed even more efficiently than these guys did, using company guides with no problems. Poor temperature is the primary contributor to food borne illness. None of them care about this job, and it shows. Will not only not recommend this place, I will recommend to anyone I care about or know at all to avoid it. There is absolutely no excuse for the service or food being that way.They have the pans sitting in a dry hotel pan inside each well, that was already cleaned and turned off. You can empty food out of the well before close to save time later. You absolutely can never turn off the well, drain it, clean it, and have the food sticking inches out of the dry hôtel pan in the wells for over an hour of service. But again, if any person on that staff at all cared, he/she would get more efficient by doing the right thing, not doing one of the absolutely most disgusting or inconsiderate to our safety things possible, according to all health codes. Your job has procedure cards if your manager is terrible.How did an entry level job become too difficult for an entire team? Did you burn the recipe cards that they mail to each store? Chicken was cut way too small and uneven both, wastes product to shrinking and is just lazy. Do not even get me started on the rest because at least the other noticeable problems are Chipotle issues of food quality, not blatant health violations. Did not eat this time or last because food so so cold that it just isn’t right. Why would you not look or focus when using a knife? There are posted cut size charts to reference. It is so easy to follow these guides you really just have to have your eyes open while using the knife to cut the chicken. How, HOW, can you do the opposite of functional people who read training materials and cook food (that is legally required to be served above certain temperatures). You basically have the one job to do, and it is so easy the company and all health departments can require that one thing to be done by every food service operator everywhere, the entire time that it is being served. We trust 16 year olds to do this, because the whole place is designed to make food and serve it while it is above the decided temperatures, and everything they ask you to do is exactly how to achieve it. Without it being asking too much, at all. Cook food, serve it while it is fresh, in ways that maintain its taste and temperature integrity. You could have messed up everything else if you needed. But why would you work there if you cannot do the one basic thing? Years from now, are you really going to be proud of having given a lot of people a horrible meal? Because you couldn’t figure out how to just do the job for which you were hired in the first place.
Recommended dishes: Burrito Bowl
Clean and well organized.
Atmosphere: 5
Food: 5
Service: 5
Good source, but the place needs more attention to detail, like having someone to keep tables and all around clean
Atmosphere: 3
Food: 3
Service: 2
What on earth is the pricing here? Rice bowl with plant protein and guacamole, listed at 9.95 ended up costing $16. Are these people charging $6 for guacamole??
Atmosphere: 1
Food: 3
Service: 3
Just ordered a burrito bowl and is 90% the wrong rice. Basically 5lbs and 1000 calories or rice a jack all ingredients. They forgot half the order. This is the worst Chipotle I’ve ever been to, I’m consistently disappointed by this location. Total clown shoes, definitely my last order.
Atmosphere: 1
Food: 1
Service: 1
Never buying from chipotle again.. dude forced 6 tacos in one bowl. How am I supposed to eat this?
Food: 1
Service: 1
the staff are so nice and the restaurant is always clean. summer especially is so nice and is always smiling when we see
Atmosphere: 5
Food: 5
Service: 5
I told the server making my burrito I was allergic to avocados after he stopped helping me to fill the request for a small side of guacamole for the guest ahead of me, and he just stomped off instead of continuing to make the burrito. Then the other employee comes over and just starts man-handling the burrito ingredients without swapping gloves. It was quite an off-putting experience. Add to that the disarray the seats were in with food scraps atop and below the tables made finding the single clean table as gloomy as the hunt for red October. It is a blessing I do not live near this location and only had this trauma befall me on a day trip
Atmosphere: 1
Food: 1
Service: 1
Ducked in real quick to use the bathroom. It was clean and no one gave me a hard time. Cool I guess?
Ordered my food and while they gave good portions the rice was severely undercooked. I hate having rice that still has the hard center. Couldn’t even finish the meal had to toss it.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
The snow should be shoveled, don't take cash no Ice. Food good though.
Atmosphere: 2
Food: 4
Service: 4
Always missing something from our orders at the Riverhead Chipotle. I ordered using the app. This time it was all the sauces and dressings and chips. Salad was bland and soggy and missing ingredients that were ordered. I put in a complaint and got a credit for chips and guacamole which I probably will not use because I already wasted $40 on terrible food.
Food: 1
Service: 2
I give him five stars first of all bathroom doors not the lock nice and
Atmosphere: 5
Service: 5
Excellent service, the crew working the Sat Jan 13 6-7 pm shift are profesionals and deserve
Atmosphere: 5
Food: 5
Service: 5
I could name a bunch of things wrong with the food I ordered, but the picture doesn’t even need words. Like what even vegetable quesadilla is that.
Atmosphere: 1
Food: 1
Service: 1