First timer here. Great food and an even better staff that works there. We had Kim as our server. She was absolutely fantastic! Sam, a floor staff member was even better yet! Attentive, polite and super knowledgeable. Sam, you were great! Ty Sir!
Atmosphere: 5
Food: 5
Service: 5
Kim Cagle
Our server was great. Food was good but not outstanding. Overall, I would recommend this spot for a very casual relaxed dinner.
Atmosphere: 4
Food: 4
Service: 5
John F. Keane, Jr.
I hosted my son and daughter-in-law's rehearsal dinner at Jerry and the Mermaid, and I couldn't have been happier with the entire experience. From start to finish, Jerry was absolutely exceptional - his attention to hospitality, food quality and customer service was evident throughout the evening. The food was outstanding and the service was just as impressive. Every member of his team was professional, attentive and friendly. The entire event was seamless and beautifully organized, which made the event even more special for our families. I highly recommend Jerry and The Mermaid.
Atmosphere: 5
Food: 5
Service: 5
Ashley V
First, I had to look up how to write a review because I've never left one anywhere. The service and food was unmatched. I'm from the Midwest and had never had a lobster roll and wanted to try both. The chef prepared a small amount of the cold roll so I could also try it. Both were phenomenal. If you don't try the peanut butter pie you will without a doubt regret it. The server brought so much joy after an emotionally filled trip. They didn't know but we had just taken the ferry back from going to a memorial golf tournament from our best friend that passed away from our squadron. Go for the lobster, stay for the service, have pie, leave happy. Thanks for the delicious food and mutch needed laughter.
Atmosphere: 5
Food: 5
Service: 5
Hedy LaViola
Service and food was great!
Atmosphere: 5
Food: 5
Service: 5
Carolyn De Melo
I know everyone loves this place, but I found the menu limited, mostly fried, and overpriced, the vibe outdated, and my waitress had some intense attitude. The bread for the lobster roll was particularly disappointing. The gift shop attached is adorable and the area is lovely, but I won't be back.
Atmosphere: 2
Food: 2
Service: 4
Thomas Kadish
Service was prompt and compétent. Crab cakes and coconut shrimp were good as appetizers. The North Fork Long Island Riesling was pleasant. The hot Lobster roll is to be avoided. Deconstructed, a mass of rubbery, overcooked claws, in a bitter, buttery broth, served with salad greens in a semi stale hot dog roll, served with a flaccid dill pickle spear. The highlight of this $39.95 fiasco, was the waffle fries. Would not recommend eating this dish here. Would not return to try other things either.
Atmosphere: 3
Food: 2
Service: 4
L Jordan
My sister and I visited this restaurant for the first time after visiting the L.I Aquarium I must say we were NOT disappointed. From the time we entered and left it was ALL EXCEPTIONAL...although we had a lite lunch- it was delicious and very filling, so much so we had to take our delicious desserts home. What took it over the top, was our AMAZING server Windy,,,her attention, and detail to everything, her friendliness just sealed it all with her warm hug she gave both of us at the end when thanking us for visiting😁😄👍
Atmosphere: 5
Sean Andersen
Great food. Always fresh seafood. Friendly staff and has a great atmosphere. Calamari cooked perfect. Shrimp parm and linguine with clam sauce was excellent. Fair prices and good portions.
Atmosphere: 5
Food: 5
Service: 5
Rich Zbik
It's ok nothing special. Had seafood basket fried it was plentiful but just ok . Prices were high.
Unfortunately, there was a wedding party getting the focus of the service. With higher ratings I expected more. The owner was running into the bar area yelling commands to the kitchen staff right in my ear at least 3 times. It was clear that I was not a valued guest. The fish I ordered was salty and barely cooked. I’m sure this was a result of the priority of the food for the wedding party. Even after my plate was removed with 70% of the fish remaining, I was not asked about why or my experience. As a regular patron, it seemed that I was just in the way.
Atmosphere: 2
Food: 2
Service: 4
Danielle Adames
My boyfriend and I stopped in after visiting the aquarium and were curious based on the great reviews and photos. I will say we were put off a little by the interior decor so we chose to sat outside. However, our waitress was super sweet and attentive. Also the food and drinks were divine! I don't think I've ever even a beyond burger faster! My boyfriend and I were also amazed by the waffle fries. Finally, the special canoli tartufo was so good I could not stop picking at it. It was worth every single penny!
Atmosphere: 4
Food: 5
Service: 5
Michael D'Angelo
Can't say enough about this place we come every time we are in town. Chef and owner always comes to check how things are going. Great seafood and steaks.
Atmosphere: 5
Food: 5
Service: 5
Grace Sha
The lobster roll was yummy, hot is the way to go, the soft shell crab is a bit over breaded and over fried. They do get really busy. The service was very nice but busy. My drink did get empty and it was hard to get their attention. They were sweet to be my son. They have high chairs
First timer here. Great food and an even better staff that works there. We had Kim as our server. She was absolutely fantastic! Sam, a floor staff member was even better yet! Attentive, polite and super knowledgeable. Sam, you were great! Ty Sir!
Atmosphere: 5
Food: 5
Service: 5
Our server was great. Food was good but not outstanding. Overall, I would recommend this spot for a very casual relaxed dinner.
Atmosphere: 4
Food: 4
Service: 5
I hosted my son and daughter-in-law's rehearsal dinner at Jerry and the Mermaid, and I couldn't have been happier with the entire experience. From start to finish, Jerry was absolutely exceptional - his attention to hospitality, food quality and customer service was evident throughout the evening. The food was outstanding and the service was just as impressive. Every member of his team was professional, attentive and friendly. The entire event was seamless and beautifully organized, which made the event even more special for our families. I highly recommend Jerry and The Mermaid.
Atmosphere: 5
Food: 5
Service: 5
First, I had to look up how to write a review because I've never left one anywhere. The service and food was unmatched. I'm from the Midwest and had never had a lobster roll and wanted to try both. The chef prepared a small amount of the cold roll so I could also try it. Both were phenomenal. If you don't try the peanut butter pie you will without a doubt regret it. The server brought so much joy after an emotionally filled trip. They didn't know but we had just taken the ferry back from going to a memorial golf tournament from our best friend that passed away from our squadron. Go for the lobster, stay for the service, have pie, leave happy. Thanks for the delicious food and mutch needed laughter.
Atmosphere: 5
Food: 5
Service: 5
Service and food was great!
Atmosphere: 5
Food: 5
Service: 5
I know everyone loves this place, but I found the menu limited, mostly fried, and overpriced, the vibe outdated, and my waitress had some intense attitude. The bread for the lobster roll was particularly disappointing. The gift shop attached is adorable and the area is lovely, but I won't be back.
Atmosphere: 2
Food: 2
Service: 4
Service was prompt and compétent. Crab cakes and coconut shrimp were good as appetizers. The North Fork Long Island Riesling was pleasant. The hot Lobster roll is to be avoided. Deconstructed, a mass of rubbery, overcooked claws, in a bitter, buttery broth, served with salad greens in a semi stale hot dog roll, served with a flaccid dill pickle spear. The highlight of this $39.95 fiasco, was the waffle fries. Would not recommend eating this dish here. Would not return to try other things either.
Atmosphere: 3
Food: 2
Service: 4
My sister and I visited this restaurant for the first time after visiting the L.I Aquarium I must say we were NOT disappointed. From the time we entered and left it was ALL EXCEPTIONAL...although we had a lite lunch- it was delicious and very filling, so much so we had to take our delicious desserts home. What took it over the top, was our AMAZING server Windy,,,her attention, and detail to everything, her friendliness just sealed it all with her warm hug she gave both of us at the end when thanking us for visiting😁😄👍
Atmosphere: 5
Great food. Always fresh seafood. Friendly staff and has a great atmosphere. Calamari cooked perfect. Shrimp parm and linguine with clam sauce was excellent. Fair prices and good portions.
Atmosphere: 5
Food: 5
Service: 5
It's ok nothing special. Had seafood basket fried it was plentiful but just ok . Prices were high.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Had an awesome lunch
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, there was a wedding party getting the focus of the service. With higher ratings I expected more. The owner was running into the bar area yelling commands to the kitchen staff right in my ear at least 3 times. It was clear that I was not a valued guest. The fish I ordered was salty and barely cooked. I’m sure this was a result of the priority of the food for the wedding party. Even after my plate was removed with 70% of the fish remaining, I was not asked about why or my experience. As a regular patron, it seemed that I was just in the way.
Atmosphere: 2
Food: 2
Service: 4
My boyfriend and I stopped in after visiting the aquarium and were curious based on the great reviews and photos. I will say we were put off a little by the interior decor so we chose to sat outside. However, our waitress was super sweet and attentive. Also the food and drinks were divine! I don't think I've ever even a beyond burger faster! My boyfriend and I were also amazed by the waffle fries. Finally, the special canoli tartufo was so good I could not stop picking at it. It was worth every single penny!
Atmosphere: 4
Food: 5
Service: 5
Can't say enough about this place we come every time we are in town. Chef and owner always comes to check how things are going. Great seafood and steaks.
Atmosphere: 5
Food: 5
Service: 5
The lobster roll was yummy, hot is the way to go, the soft shell crab is a bit over breaded and over fried. They do get really busy. The service was very nice but busy. My drink did get empty and it was hard to get their attention. They were sweet to be my son. They have high chairs
Atmosphere: 3
Food: 4
Service: 4
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