Popeyes Louisiana Kitchen
212 Old Country Rd, Riverhead
(631) 284-8302
Recent Reviews
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Ordered some chicken and French fries, everything was delicious! But I’d like to shoutout the server at the window, Nancy, who went above and beyond to make our visit great. Top tier service from Nancy!
Service: 5
I went to the drive thru i said large mash potato they gave me small mash potato I went inside the restaurant and said I wanted large mash potato they would not give it have pay again and already paid
I was there couple minutes ago. It was the worst experience. Cashier was lost all the time playing with the other worker. We had to wait almost an hour only for two orders. All fried chicken were on top a piece or box. Wow. Who is the manager???
Atmosphere: 1
Food: 4
Service: 1
🚨 STAY FAR, FAR AWAY 🚨
Unless your idea of a good time is a 30-minute sit-in at a the Popeyes drive-thru where customer service goes to die.
We pulled up around 11:30 with the audacity of wanting chicken. Big mistake. The woman at the window greeted us with the enthusiasm of someone being forced to work off a community service sentence. (MIND YOU SHE APPLIED FOR THIS JOB)
She gives us our food after a little wait and then we politely asked for sauces that we were literally willing to pay for and in return, we got a dramatic door slam like we just insulted her entire lineage. Naturally, I refused to leave. This stand-off was personal now. She kept walking past the window, pretending we were just apart of the bushes and trees until FINALLY after a solid 2-3 minutes, she finally cracked the window open and hit me with a dramatic “oH mY gAwD,” as if I’d just asked her to teach me fluent mandarin without a lick of experience.
Eventually, she handed over three sad little sauces, charging us exactly $0.81, which I assume goes directly to her emotional compensation fund.
Anyway, 10/10 would recommend if you’re into gaslighting, ghosting, and gourmet hostility. Otherwise, just yell at yourself in the mirror for 30 minutes and save the gas.
Pulled up around 11:30pm with my boyfriend - late, yes, but not end of the world late. The cashier greeted us with the warmth of a broken freezer. We politely asked for a few sauces (happy to pay!) and were met with Olympic level ignoring . After pacing back and forth like we were haunting the drive-thru, she finally shouted “OH MY GOD” like we’d asked her to handcraft the sauces herself. She ran to tell the manager we had committed the ultimate sin: asking for sauces we were willing to pay for. Food was meh, service was worse. 1 star for the entertainment.
They locked the door on me wouldn’t let me buy food at 3pm
No customers poor service undercooked chicken burt mac&cheese no soda in freestyle machine
Parking: Drive thru doesn't fit trucks with antennas
Atmosphere: 1
Food: 1
Service: 1
Worse service ever I don’t know who is training the employees but it’s sure doing a bad job at it they are rude and very
Atmosphere: 1
Food: 5
Service: 1
Chicken was a little tough
Atmosphere: 3
Food: 3
Service: 5
Mind blowing bad service. Came in just after 11am, very quiet, ordered, was told they were waiting on fries as she packed the chicken. Group came in, orders and walked out with a few bags of food. Fries were ready, but then told she was now waiting on chicken. Offered extra chicken to apologize for the wait... Nearly half an hour from ordering the food was super fresh, but yeah I will never be back at this location. The place was dead too, it was us, the three other customers who came and went and a family that had been eating for a while.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
We get ripped off every time we order food here! It would help if the staff knew the food, the menu, special offers and could at least understand English. Today was the last time we'll ever go there. CHECK YOUR FOOD AND RECEIPT BEFORE YOU LEAVE!!!!!
Atmosphere: 2
Food: 4
Service: 1
Love it soooo much you will 2
Atmosphere: 5
Food: 5
Service: 5
I’m never ordering door dash again the food didn’t come and they didn’t have any one to pick up my food
Atmosphere: 1
Food: 1
Service: 1
I was there looking for a job, two managers came out to me, the first one asked me if I spoke English, I told her no, she went to look for the other manager, and the other manager said no, just for the simple fact of not speaking English, they looked racist, they are very bad managers because they only Because someone doesn't speak English, you're not going to blame them.
Place was clean service was ok and food was ok. Nothing to rave about
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Tenders
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