Popeyes Louisiana Kitchen

212 Old Country Rd, Riverhead
(631) 740-9215

Recent Reviews

Sort by
Jacob Wilkinson

🚨 STAY FAR, FAR AWAY 🚨
Unless your idea of a good time is a 30-minute sit-in at a the Popeyes drive-thru where customer service goes to die.

We pulled up around 11:30 with the audacity of wanting chicken. Big mistake. The woman at the window greeted us with the enthusiasm of someone being forced to work off a community service sentence. (MIND YOU SHE APPLIED FOR THIS JOB)
She gives us our food after a little wait and then we politely asked for sauces that we were literally willing to pay for and in return, we got a dramatic door slam like we just insulted her entire lineage. Naturally, I refused to leave. This stand-off was personal now. She kept walking past the window, pretending we were just apart of the bushes and trees until FINALLY after a solid 2-3 minutes, she finally cracked the window open and hit me with a dramatic “oH mY gAwD,” as if I’d just asked her to teach me fluent mandarin without a lick of experience.
Eventually, she handed over three sad little sauces, charging us exactly $0.81, which I assume goes directly to her emotional compensation fund.
Anyway, 10/10 would recommend if you’re into gaslighting, ghosting, and gourmet hostility. 
Otherwise, just yell at yourself in the mirror for 30 minutes and save the gas.

Salome Baez

Pulled up around 11:30pm with my boyfriend - late, yes, but not end of the world late. The cashier greeted us with the warmth of a broken freezer. We politely asked for a few sauces (happy to pay!) and were met with Olympic level ignoring . After pacing back and forth like we were haunting the drive-thru, she finally shouted “OH MY GOD” like we’d asked her to handcraft the sauces herself. She ran to tell the manager we had committed the ultimate sin: asking for sauces we were willing to pay for. Food was meh, service was worse. 1 star for the entertainment.

matthew westenberger

They locked the door on me wouldn’t let me buy food at 3pm

Patricia O'Connell

No customers poor service undercooked chicken burt mac&cheese no soda in freestyle machine

Parking: Drive thru doesn't fit trucks with antennas

Atmosphere: 1

Food: 1

Service: 1

alfric list

Worse service ever I don’t know who is training the employees but it’s sure doing a bad job at it they are rude and very

Atmosphere: 1

Food: 5

Service: 1

Randy Clement

Chicken was a little tough

Atmosphere: 3

Food: 3

Service: 5

Marcus Hanwell

Mind blowing bad service. Came in just after 11am, very quiet, ordered, was told they were waiting on fries as she packed the chicken. Group came in, orders and walked out with a few bags of food. Fries were ready, but then told she was now waiting on chicken. Offered extra chicken to apologize for the wait... Nearly half an hour from ordering the food was super fresh, but yeah I will never be back at this location. The place was dead too, it was us, the three other customers who came and went and a family that had been eating for a while.

Atmosphere: 1

Food: 4

Service: 1

Kathleen Parnell

We get ripped off every time we order food here! It would help if the staff knew the food, the menu, special offers and could at least understand English. Today was the last time we'll ever go there. CHECK YOUR FOOD AND RECEIPT BEFORE YOU LEAVE!!!!!

Atmosphere: 2

Food: 4

Service: 1

LISA JAE Paz

Love it soooo much you will 2

Atmosphere: 5

Food: 5

Service: 5

Maddi Guessferd

I’m never ordering door dash again the food didn’t come and they didn’t have any one to pick up my food

Atmosphere: 1

Food: 1

Service: 1

Kenia Garcia

I was there looking for a job, two managers came out to me, the first one asked me if I spoke English, I told her no, she went to look for the other manager, and the other manager said no, just for the simple fact of not speaking English, they looked racist, they are very bad managers because they only Because someone doesn't speak English, you're not going to blame them.

Miriam Sostre

Place was clean service was ok and food was ok. Nothing to rave about

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Chicken Tenders

Cass Almendral

Like Chris Rock said Popeyes Fried Chicken is like “Crack”

Atmosphere: 3

Food: 5

Service: 3

Carol Raab

Best to order through the drive thru. Ordering inside at counter VERY slow due to customers with problems with app. Not the fault of employees.

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Classic Chicken Sandwich

Marliya H.

Food's good, service is slow. If you order sauce, don't forget to ask if they put it in the bag - they probably didn't. The ghost pepper wings are great, but not nearly as spicy as I expected. The dining room is generally messy and packed.

Atmosphere: 3

Food: 4

Service: 2

Loading...