Service was quick and attentive. The place was clean. Great staff. I saw they paid attention to all their customers.Kid-friendliness: There was a child with trisomy 21 that came in. The staff paid extra attention to him and served him with a smile. He told me that he enjoys coming to Popeyes.Wheelchair accessibility: Door are wheel chair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Sweet Heat Sauce, Bayou Buffalo Sauce, New 6pc Wings Combo, Spicy Chicken Sandwich, Classic Chicken Sandwich, 12pc Signature Chicken, Mac and Cheese, 18pc Wing Group Pack, Classic Flounder Fish Sandwich, Popeyes Apple Pie, Popeyes Strawberry Biscuits, Churro
Brian McC
They are always out of something on the drinks. Today was fruit punch. Last time it was any diet cola.
Atmosphere: 3
Food: 3
Service: 3
Ahmad Ali
I was disappointed. The wings were tiny. 7-Eleven has bigger wings.
Atmosphere: 3
Food: 2
Service: 3
Xiomara Rivera
Exquisite chicken
Yuber Juárez
The best good service friendly the best ? ?
Atmosphere: 5
Food: 5
Service: 5
Ever Roque
Very kind staff and place was neat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Dr Pepper, Classic Blackened Bacon & Cheese Chicken Sandwich, 12pc Signature Chicken, Mac and Cheese
Jesse Lee
Food is always fresh, great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich
anjum raja
Very bad slow
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Tenders
Chantelle H
Not happy I had to repeat my order 2 x and failed to check before leaving Riverhead to go back home to East hampton to find out it was not spicy also they gave me chicken legs after I repeated my self 3x 2 thighs 1 breast spicy. I was furious. I think it was a language barrier. I won't be going back.
Food: 2
Service: 2
Olga Vargas
Customer service on this place is terrible. I went today 10/20/2023, my order took forever, and they gave me the wrong item two times. I complained with the manager and she told me the guys were too busy chilling, how is posible a "manager" gives that anwser . One of the workers told me that Popeyes is not a soccer match. I told them they were working in the wrong place since is fast food. Everyone start laughing, no one apologize and the manager just turned her back on me and left.Is clear: there is no customer service there. They don't know how to handle a complaint. If you know about how to handle food there is cross contamination. They don't have the attitude at all.
I'm not sure who runs this franchise, but it definitely leaves a lot to be desired in terms of customer service. Every time there is bad service, you have to wait too long and the guys have a bad attitude, even the managers don't know how to expedite orders.Speed is definitely not their strong point and customer service even less so.
Scott Eberle
Place was clean and the manager took my order right away . Food was hot and fresh. I definitely recommend.Parking: Verry clean parking lot and plenty of room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bucket
TheFiveRoadTrippers
I didn't care for my lunch experience. For the price paid for this meal, I would expect a bigger portion. The chicken was hot and crispy but the tenders were all on the small side. This is my first time trying the mashed potatoes. The gravy was good but the potatoes tasted like they were from a box. Maybe this was a one off experience.
Deez
Staff was reluctant to work. They were too busy chilling.
Service was quick and attentive. The place was clean. Great staff. I saw they paid attention to all their customers.Kid-friendliness: There was a child with trisomy 21 that came in. The staff paid extra attention to him and served him with a smile. He told me that he enjoys coming to Popeyes.Wheelchair accessibility: Door are wheel chair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Sweet Heat Sauce, Bayou Buffalo Sauce, New 6pc Wings Combo, Spicy Chicken Sandwich, Classic Chicken Sandwich, 12pc Signature Chicken, Mac and Cheese, 18pc Wing Group Pack, Classic Flounder Fish Sandwich, Popeyes Apple Pie, Popeyes Strawberry Biscuits, Churro
They are always out of something on the drinks. Today was fruit punch. Last time it was any diet cola.
Atmosphere: 3
Food: 3
Service: 3
I was disappointed. The wings were tiny. 7-Eleven has bigger wings.
Atmosphere: 3
Food: 2
Service: 3
Exquisite chicken
The best good service friendly the best ? ?
Atmosphere: 5
Food: 5
Service: 5
Very kind staff and place was neat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Dr Pepper, Classic Blackened Bacon & Cheese Chicken Sandwich, 12pc Signature Chicken, Mac and Cheese
Food is always fresh, great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Sandwich
Very bad slow
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Tenders
Not happy I had to repeat my order 2 x and failed to check before leaving Riverhead to go back home to East hampton to find out it was not spicy also they gave me chicken legs after I repeated my self 3x 2 thighs 1 breast spicy. I was furious. I think it was a language barrier. I won't be going back.
Food: 2
Service: 2
Customer service on this place is terrible. I went today 10/20/2023, my order took forever, and they gave me the wrong item two times. I complained with the manager and she told me the guys were too busy chilling, how is posible a "manager" gives that anwser . One of the workers told me that Popeyes is not a soccer match. I told them they were working in the wrong place since is fast food. Everyone start laughing, no one apologize and the manager just turned her back on me and left.Is clear: there is no customer service there. They don't know how to handle a complaint. If you know about how to handle food there is cross contamination. They don't have the attitude at all.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I'm not sure who runs this franchise, but it definitely leaves a lot to be desired in terms of customer service. Every time there is bad service, you have to wait too long and the guys have a bad attitude, even the managers don't know how to expedite orders.Speed is definitely not their strong point and customer service even less so.
Place was clean and the manager took my order right away . Food was hot and fresh. I definitely recommend.Parking: Verry clean parking lot and plenty of room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bucket
I didn't care for my lunch experience. For the price paid for this meal, I would expect a bigger portion. The chicken was hot and crispy but the tenders were all on the small side. This is my first time trying the mashed potatoes. The gravy was good but the potatoes tasted like they were from a box. Maybe this was a one off experience.
Staff was reluctant to work. They were too busy chilling.
Atmosphere: 5
Food: 3
Service: 1
Kindest employees and management out there!