Dunkin'

574 Merrick Rd, Rockville Centre
(516) 764-1963

Recent Reviews

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Thomas Gruber

Every time I am forced to use this Dunkin’ Donuts I Am overwhelmed by how they operate this business incompetence is a compliment to the people who work at this location

Atmosphere: 1

Food: 4

Service: 1

Eric J

Everyone was very pleasant to me. I've gotten into the habit of smiling though so maybe that helps. Food and coffee prepared perfectly.

Sofia

they don’t honor the free coffee for first responders/nurse’s week. Very disappointing

Brianna

Literally writing this review from their parking lot because that’s how upset I am. I ordered my coffee the way I get it every day, it was wrong today. I went back in & asked if they can add a bit more sugar because it was off today. “Sigh” apparently is her name & shes “new” literally rolled her eyes at me and gave a nasty attitude. I called her out because you do not treat people like that when you didn’t listen to how I asked for my coffee. Employees fault yet get nasty with the customer? Learn to make coffee & learn how to treat paying customers. Definitely won’t be back to this location.

Ed C

I love DD

Atmosphere: 5

Food: 5

Service: 5

Jon Castillo

Very clean not overcrowded. Food was fresh and not stale like in the city. Good place to grab a cup of joe before heading to the highway

Atmosphere: 4

Food: 4

Service: 4

Susan B

Good coffee. Nice people.

Atmosphere: 4

Food: 4

Service: 4

Ann Lautner

Young man running the counter was wonderful. He had excellent customer service skills. Very personable. It was about 7:30 pm when I was there and the donut was a little stale and I have had better Matcha lattes from Dunkin. The chairs were worn and needed an upgrade.

Atmosphere: 4

Food: 3

Service: 5

Leticia Ramirez

Friendly staff, and very quick with serving the orders.

Atmosphere: 5

Food: 5

Service: 5

PhilYouIn

Nice location. Very clean inside with seating available. Lots of doughnuts remaining for a mid afternoon visit. Outdoor seating available as well. Staff was very competent and patient and friendly. I liked it.



Vegetarian options: There are options



Dietary restrictions: Idk. They sell doughnuts.



Parking: Not an issue



Kid-friendliness: It is friendly



Wheelchair accessibility: It is accessible

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Muffins, Donuts

Pablo J.

Good service good coffee

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Chicken Bacon & Cheese Croissant Stuffer, Bagels, Croissant, Bacon Egg and Cheese, Iced Latte

Brandon Soogrim

Dunkin taste the worst they can’t even get what I order right for example I ordered a large coffee and they gave me a medium

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Latte

The Symphony

I went here and felt like I was in another world. The staff was awesome and welcoming, super nice and very clean. Honestly most Dunkins I go to, they use their bare hands or don't wash them or even use gloves to take out garbage then make food. Not here, the person making the food washed his hands and arms (super sanitary like a surgeon), dried with clean paper towel and only used the gloves to make the food. I applaud these guys and honestly feel they need a raise for this level of commitment! Thank you guys!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Coffee Roll, Donuts

Tyler D

It's just

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Wake-Up Wrap - Egg and Cheese, Apple Fritter, Coffee Roll, Wake-Up Wrap - Bacon Egg and Cheese, Coolatta, Hazelnut Iced Coffee, Turkey Sausage Egg and Cheese, Caramel Iced Macchiato, Chicken Bacon & Cheese Croissant Stuffer, Donuts, Bottled Water, Plain Stuffed Bagel Minis, K-Cup Pods, Wake-Up Wrap - Sweet Black Pepper Bacon, Bagels

Kaitlyn Rapp

As we pulled in at 9:00 pm, Tanya was closing up the store. She stayed open 2 minutes past to serve us a coffee before we were headed for a long drive. She definitely didn’t need to stay a minute over closing time but went out of her way to do so. Definitely need more people like her, she is amazing!!

Atmosphere: 5

Food: 5

Service: 5

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