Applebee's Grill + Bar

1794 Black River Blvd, Rome
(315) 336-9833

Recent Reviews

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Rodney Willson

Don’t get a steak at Applebees. Had a hard time cutting it with a knife, brought it home for my dogs. I would have sent it back for a burger but my wife was having breathing issues.

Atmosphere: 3

Food: 1

Service: 3

Colleen Marshall

Food was cold,service was terrible,rude took over an hour to get our appetizers it was 2:30 pm,not busy we won't be going back place is run very poorly but

Atmosphere: 1

Food: 1

Ashlee Menge

It has a nice atmosphere and it’s nice how they have drink specials. But I don’t enjoy the food n the service was awful. We had to wait 20 minutes for a waitress to show up and then another 15 for drinks after that. Then we were finally able to order. The food wasn’t very great.

Atmosphere: 5

Food: 2

Service: 2

Russ Rush

Birthday dinners.
Sizzling hot chicken n shrimp with mushrooms and onions. Yumm.

Atmosphere: 5

Food: 5

Service: 5

Loddydoddy 37

Waited an hour and 30 minuts for food but anything else was really good

Atmosphere: 5

Food: 5

Service: 2

Becky Tadda

Went there with the whole family for the 4th of July. There was 9 of us.

Atmosphere: 5

Food: 5

Service: 5

Brenda Bowers

Recently I ordered from the catering menu and I've ordered from it before many times.
So I ordered chicken broccoli alfredo.
It was delivered , I opened the container and it wasn't even half full.
More like a quarter full
Not a happy customer.
I guess buyer beware.
We did speak to the manager who offered to give us another pan no charge, come get it.
I chose delivery because driving isn't an option now.
The attached photos you can see how unfilled the pan is.
Oh well
Goodbye Applebees

Atmosphere: 5

Food: 4

Service: 5

Jared Miller

Entered to a space roughly filled to 25% capacity, seated by a gracious host... then we waited, and waited, and waited... 20 minutes later, we walked out having had no interaction with any wait staff, without a drink order being taken. As we walked out, a waitress asked if we had been taken care of, clearly knowing we hadn't. The highlight was my patient kids. Not recommended.

Service: 1

DK Wetstaff

You really need to replace those rugs in there Applebee's is getting a bad reputation it looks like a barn in there with the old dirty rugs. Ancient Televisions. Tear em up! The best item on the menu they no longer serve broccoli 🥦??!!?

Why don't you have broccoli anymore must have been too healthy compared to the rest of the sodium menu.

How come your toilets.dont work?
And I think there's a dead body under the sink by the smell in there.

Atmosphere: 2

Food: 2

Service: 5

Darlene Portner

Had a birthday party for my Mom. Everyone enjoyed their food. Thank-you Applebee's and our waiter

Atmosphere: 5

Food: 5

Service: 5

Pbhc

I’ve worked in the service industry (on both ends) I’ve also have been to this location ( as well as others ) and usually have no complaints. However, today’s service could’ve been handled differently. In chain restaurants there is a flow that the staff is supposed to follow( as well as use COMMON sense) . Today’s service went so wrong , I’ll never return to another Applebees- EVER! Tried to speak with management & was given a patronizing stare & a sorry excuse .( I already knew NOTHING was going to be done & was falling on deaf ears) . I know this means nothing to them , so I’ll definitely never dine in their restaurants- EVER ! 👎

Jennifer Cole

Mercedes was absolutely amazing, she was more than accommodating and took her time with us. We are from utica where we has negative experiences but our server restored our faith in this restaurant. Thank you for everything and we will definitely be returning.

Atmosphere: 5

Food: 5

Service: 5

Keith Bowes

Everything was good, disappointed with the coffee. I realize it's not Starbucks but single serve coffee makers make better coffee.

Atmosphere: 5

Food: 5

Service: 5

Molly

Major attitude problems very uncomfortable

Atmosphere: 1

Food: 4

Service: 2

Rob winchell

Good food good service

Atmosphere: 5

Food: 5

Service: 5

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