Very typical fast food restaurant. I like their fish sandwiches and they are on special now at 2 for $6.99. Just right for the 2 of us. We each got the special milkshake (mint chocolate) and that was plenty for lunch.
Dietary restrictions: I always say no tarter sauce, and they got it right.
Kid-friendliness: Everything is plastic so messes are easily cleaned up.
Atmosphere: 2
Food: 5
Service: 5
CountryGal83 Walker4Eva
If I could give a negative star tonight I definitely would! I have never had a problem with this location before until tonight. I get home to eat my food and my beef n cheddar sandwich had 3 strands (or more for all I know) of gray hair I pulled out of it and it grossed me out so bad at that point I gave it to my dog. I called the location right after to report it and was told "I'm sorry but we can't help you without you bringing the sandwich back with the receipt" so I told them "well that's fine, I fed it to my dog after almost throwing up and just want it reported" then I hung up. I proceeded to do the feedback survey off the receipt, but couldn't do that either because it wouldn't recognize the store location number that's printed on my receipt as #07949 for the black River Blvd location in Rome NY! So, I guess it will be a VERY long while before I bother to give this location my service and waste another $30 or more on an order!!!!!
Atmosphere: 5
Food: 1
Service: 2
Big Dee
Normally I like Arby's! This is NOT one of those times! The chicken sandwich was good, but not Hot at all! It tasted like it was sitting around for a couple hours! Yes...I did eat here somewhat late (8:15pm)...but you were still open, so I expected a fresher sandwich! I'd give that sandwich a C+! However, by far the worst part of the meal was the "curly fries!". First, most of my medium box was very small bits and pieces, and even a few crinkle cut "pieces" were found! However, they were practically ice cold!!! No...I'm not exaggerating!! The fries get a grade of F for failure!! The fries were an embarrassment!! I know you can do better Arby's, because I've seen better myself!! Maybe your evening crew doesn't care about quality (or their jobs)...I don't know. But, I expect better next time! As you know, there's plenty of food establishments out there!! Give me a reason to keep coming here! Thank you.
I've recently started eating here more because they are one of the few fast food places that still offer a reasonable quantity of food for the money. I typically just get the 2 for $6.
Atmosphere: 4
Food: 4
Service: 4
Rhoda Dean
Tried their Ruben and it was so good and huge that I took half of it home for supper. Great service also.Very clean too.
Surprised how good the chicken sandwich was at the big beef himself
Atmosphere: 2
Food: 4
Service: 4
James Matthews
Our takeout has been perfectly fine each time. All good.
Food: 5
Service: 5
Misty Grinnell
A few of the staff were standing around and chatting amongst themselves and their friends it seemed for quite sometime. Things could have looked neater and cleaner. Food was good though.
Atmosphere: 4
Food: 5
Service: 5
Majin Review
The staff were cheerful and extremely kind.
Atmosphere: 5
Food: 5
Service: 5
Brandon
Was your typical Arby's.. fries were delicious beef and cheddar was good Hit the spot... The workers were pretty cool. Super nice at the counter.
This Arbys is very solid. Fast and accurate. As good as an Arbys can be. The homeless fella used to sketch me out who hangs out here but he seems harmless. Its very nice of the staff to give him a place to get out of the elements for a bit.
Atmosphere: 5
Food: 5
Service: 5
Jean Spirithawk
Had a fish sandwich and it was delicious.
Food: 5
Penny Hale
Order is always exactly what you order. Drive thru girls are always very friendly!
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
J E
The food is cold and twice the price of the worth.
Very typical fast food restaurant. I like their fish sandwiches and they are on special now at 2 for $6.99. Just right for the 2 of us. We each got the special milkshake (mint chocolate) and that was plenty for lunch.
Dietary restrictions: I always say no tarter sauce, and they got it right.
Kid-friendliness: Everything is plastic so messes are easily cleaned up.
Atmosphere: 2
Food: 5
Service: 5
If I could give a negative star tonight I definitely would! I have never had a problem with this location before until tonight. I get home to eat my food and my beef n cheddar sandwich had 3 strands (or more for all I know) of gray hair I pulled out of it and it grossed me out so bad at that point I gave it to my dog. I called the location right after to report it and was told "I'm sorry but we can't help you without you bringing the sandwich back with the receipt" so I told them "well that's fine, I fed it to my dog after almost throwing up and just want it reported" then I hung up. I proceeded to do the feedback survey off the receipt, but couldn't do that either because it wouldn't recognize the store location number that's printed on my receipt as #07949 for the black River Blvd location in Rome NY! So, I guess it will be a VERY long while before I bother to give this location my service and waste another $30 or more on an order!!!!!
Atmosphere: 5
Food: 1
Service: 2
Normally I like Arby's! This is NOT one of those times! The chicken sandwich was good, but not Hot at all! It tasted like it was sitting around for a couple hours! Yes...I did eat here somewhat late (8:15pm)...but you were still open, so I expected a fresher sandwich! I'd give that sandwich a C+! However, by far the worst part of the meal was the "curly fries!". First, most of my medium box was very small bits and pieces, and even a few crinkle cut "pieces" were found! However, they were practically ice cold!!! No...I'm not exaggerating!! The fries get a grade of F for failure!! The fries were an embarrassment!! I know you can do better Arby's, because I've seen better myself!! Maybe your evening crew doesn't care about quality (or their jobs)...I don't know. But, I expect better next time! As you know, there's plenty of food establishments out there!! Give me a reason to keep coming here! Thank you.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chicken Bacon Swiss Sandwich, Roast Beef
I've recently started eating here more because they are one of the few fast food places that still offer a reasonable quantity of food for the money. I typically just get the 2 for $6.
Atmosphere: 4
Food: 4
Service: 4
Tried their Ruben and it was so good and huge that I took half of it home for supper. Great service also.Very clean too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Slider, Reuben, Roast Beef
Surprised how good the chicken sandwich was at the big beef himself
Atmosphere: 2
Food: 4
Service: 4
Our takeout has been perfectly fine each time. All good.
Food: 5
Service: 5
A few of the staff were standing around and chatting amongst themselves and their friends it seemed for quite sometime. Things could have looked neater and cleaner. Food was good though.
Atmosphere: 4
Food: 5
Service: 5
The staff were cheerful and extremely kind.
Atmosphere: 5
Food: 5
Service: 5
Was your typical Arby's.. fries were delicious beef and cheddar was good Hit the spot... The workers were pretty cool. Super nice at the counter.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Arbys is very solid. Fast and accurate. As good as an Arbys can be. The homeless fella used to sketch me out who hangs out here but he seems harmless. Its very nice of the staff to give him a place to get out of the elements for a bit.
Atmosphere: 5
Food: 5
Service: 5
Had a fish sandwich and it was delicious.
Food: 5
Order is always exactly what you order. Drive thru girls are always very friendly!
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
The food is cold and twice the price of the worth.
Atmosphere: 2
Food: 2
Service: 3
Was hot and
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef
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