Dunkin'
1155 Erie Blvd W, Rome
(315) 336-1570
Recent Reviews
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Seemed like a decent dunkin, I walked in for a coffee and was greeted promptly. The coffee was perfectly made. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Very rude for no reason. It left me confused 😕
Atmosphere: 1
Food: 4
Service: 1
Staff were friendly, but both my wife and my coffees were barely warm at all. Second time it’s happened at that location.
I get not serving it boiling hot so people don’t get burned and sue, but this coffee was almost cold.
Atmosphere: 4
Food: 1
Service: 5
Great
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Doughnut, Dunkin' Midnight Coffee, Bagel
This review is for corporate. Apparently this establishment is so corporate they don’t allow the staff to turn the lights on in the am. That’s why when you go early it looks like they are closed when indeed they are open. The whole concept of not allowing employees to turn on the lights, or you just simply micromanage on that level is ridiculous.
Atmosphere: 1
Jerks. All I had was a $50 bill and they refused to accept it. They literally had to throw out my coffee. Ridiculous
Love this location! The croissants are the best I ever had and I’ve been to Paris twice!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Food and drinks are always great but the service sometimes comes up lacking. I'm from a small city in Northern NY and the people at that establishment could definitely use some customer service training but other than that it's definitely a go to for a quick breakfast and or coffee to get on the road!!!
Kid-friendliness: Absolutely
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Supposed to Be a Mocha Latte It Was a Plain Latte, Donuts, Dunkin' Lemonade Refreshers, Dunkin' Energy, Dunkin' Refreshers, Spider Specialty Donut, Iced Macchiato, Hash Browns, Bacon Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich, Muffins, Vanilla Bean Coolatta, Cookie Butter Specialty Donut, Almond Croissant, Loaded Hash Browns, Bagel, Banana Chocolate Chip Bread, Iced Latte, Hash Brown Brisket Scramble, Caramel Iced Macchiato
Bagel was not toasted. He just slap butter on in. I asked for extra sugar in my coffee didn't happen. Never again.
Atmosphere: 3
Food: 1
Service: 3
I went to this location on September 8th and there was a man working at the counter named Brandon and he does not know how to do his job. I had to repeat myself 3 times and he still failed to get my order correct. Then while telling another staff member about this I got loads of attitude and ended up leaving with my incorrect order and a miserable morning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited in line 20 minutes. Left before i could order.
Service: 1
this place took forever js to get order wrong and mad us wait forever w a line
Atmosphere: 1
Food: 1
Service: 1
I usually have no problems getting my coffee here. One of the drive thru workers on morning shift (Kayla) let a dog from the car ahead of me lick her hand and then as I pull up she proceeds to hand me my iced coffee without washing her hands. Disgusting!
Love the ice coffee
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bagel
They gave my dog a treat!!!! The girl was so nice and a dog lover!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Coolatta, Bagel with Cream Cheese Spread, Classic Donuts
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