McDonald's
1707 Black River Blvd, Rome
(315) 336-7541
Recent Reviews
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Place was freezing even with winter coats on. By the time we wanted for them to fix our order the rest of order was cold. And now they charge for pickles.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Mcdouble, Mcchicken, French Fries
It's tend to take a seemingly very long time to receive food but I've never had any issues with my orders.
I’ve been here several times never been satisfied tonight I door dashed a order our fries and nuggets were cold and was missing a large sprite I called our driver he said I should call and complain I called the number listed on google and get no answer srsly get it together ppl it’s fast food not French cuisine
Atmosphere: 1
Food: 1
Service: 1
Rude staff and they give the wrong order and insist it's not McDonald's is bad enough but this one wow worst of the worst
It's a Macdonalds not much else to say. The app didn't work with this location also. Don't know why.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Mcdouble, Double Quarter Pounder with Cheese Deluxe
I ordered fruit and oatmeal for almost 3 dollars she hands me a cup with literally 3 scoops of oatmeal and said nothing about my fruit so I asked and then at the end she said oh we are out of fruit and raisins instead of telling me when I ordered like literally it wasn't even a half bowl of oatmeal but then couldn't tell me before I ordered. Come on now
Food: 1
Service: 1
Ordered via app around 420am. Pulled up to drive through and waited couple of minutes. A female came over speaker and said their system was down and should be back up in 15 minutes. Did not get food. Went to work and returned at around 8am to get my order filled. Was told they had no order and I repeated above. The female supervisor or manager said what time. I said around 430am, she said our system wasn't down at that time. So she basically called me a liar in front of customers and workers.
Very rude and disrespectful. Eventually got my food after about 6 minute wait. Very disappointed.
Atmosphere: 2
Food: 3
Service: 1
I order on door dash $35 worth of food and entire order missing beside 2 cheeseburgers and a drink
My daughter wanted the happy meal and ice cream. You tell me sorry, nothing we can do and hang up. I seriously can't believe the respect this store gives us. I am honestly upset you wouldn't help.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries, Big Mac, Hamburger
Does that look like a double quarter pounder deluxe with cheese? Enjoyed it but not what I wanted.
Atmosphere: 3
Food: 4
Service: 2
I have pictures of what is a cheeseburger with a pile of salt and pepper I mean piles customer service HORRIBLE never will return again also ff were cold
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Restaurantji Recommends
I just don’t understand how this place can even still be open. Who owns it? Is he even alive? This
Is the worst service, dirtiest most disgusting McDonald’s I’ve ever been to. Do yourself a favor and go to the next one.
Atmosphere: 1
Food: 1
Service: 1
I’m not typically one to review places, but I’m so sick of being ripped off every time I go to fast food places and receive the same experience. I know I’m placing a large order, I have a large family, so I plan ahead I place my order in advance and don’t mind waiting, I’m never rude no matter how long I wait. I’ve seen people get violent with the staff, and I know they are just trying to do their job to the best of their ability. But that is no excuse for the constant failure to ensure people’s orders are made correctly. Especially outside of rush hour times. I’ve you don’t mind paying for services not received by all means order from this McDonald’s. I should not have to do your job and ensure an order is correct. I don’t expect the food to being 5 star Michelin chef level but I at least expect to get what I pay for and that is at a bare minimum the items I order even if they don’t remove some stuff oh well I know how to pick things off I don’t like. I apologize for ranting, just don’t bother with this place. I know I won’t be.
Atmosphere: 3
Food: 2
Service: 2
It's McDonalds if you're looking for a review, I mean what do you expect? Dirty, crappy service from emo teens who can't be bothered to do anything quickly.
Atmosphere: 1
Food: 2
Service: 1
Nasty people
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s in NY ! Get it
Together or shut it down !
Atmosphere: 1
Food: 1
Service: 1
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