While three other staff walked around, only one person at the register taking and filling walk in orders and not very friendly at that...will definitely not be returning at this location.
Atmosphere: 1
Food: 3
Service: 1
Totally_ Ally
The food here is good i cant lie but the customer service is actually horrible, i work in customer service and so i know how things are sometimes but why am i waiting in the drive thru for 20 minutes just for two small things..? And the girl there just said “give me a second because something happened” like what? re train your employees (at least the afternoon ones because the morning ones are okay)
Atmosphere: 4
Food: 4
Service: 1
Talia Burton
Terrible customer service all the employees need to re-trained in greeting customers and customer service.
Jennifer Alves
Do not go to this Dunkin Donuts if you want them to change your order because it’s not how you normally receive ordering the same coffee for 3 years now. I only went because my location that I have been going to for 17 years is closed. But they are quick to jump on an attitude when you ask them to fix the coffee that you request the same way and to top it off they don’t recognize there customers and accuse you of being someone else who apparently does it often. I paid for it then you should be able to fix it. Other Dunkin Donuts in Freeport never have an issue with fixing. Last time I will go there!
B
Stay open long enough to take my money through the drive-thru but can’t let me use the bathroom.
Nahiara Artiga
They took way too long
Atmosphere: 2
Food: 4
Service: 1
Sherween Belot
Firstly, the drive thru is wayyyyyy to slow, and the wait is too long especially when I am picking up a mobile order. What I don’t understand is that there are so many people working inside for the service to be so slow. Secondly, I always have to ask for condiments and napkins. Napkins should automatically be added to the bag, I shouldn’t have to ask for it. Lastly, the hash browns are always cold. This is the closest drive thru Dunkin but the service could definitely be better. I am not a pleased customer at all.
Food: 1
Service: 1
RBlessed Jackson
My fav location! They do the very best at making sure the customers are satisfied!
Fast and Excellent Service and Food Experience. Sunrise Highway in Baldwin Location Absolutely the Best!!
Atmosphere: 5
Food: 5
Service: 5
Andrelys Durán
Good services
Atmosphere: 4
Food: 5
Service: 5
Melissa Jeannette Shea
Quick, friendly service, easy Drive-through
Atmosphere: 5
Food: 5
Service: 5
Gary Morris
They nice..place is clean 👌
Atmosphere: 4
Food: 3
Service: 4
Jimmy James
I’ve had nothing but positive interactions at the location. I’m always happy to see businesses open in Roosevelt. Thank you Joe for bringing your business to Roosevelt. We appreciate you
While three other staff walked around, only one person at the register taking and filling walk in orders and not very friendly at that...will definitely not be returning at this location.
Atmosphere: 1
Food: 3
Service: 1
The food here is good i cant lie but the customer service is actually horrible, i work in customer service and so i know how things are sometimes but why am i waiting in the drive thru for 20 minutes just for two small things..? And the girl there just said “give me a second because something happened” like what? re train your employees (at least the afternoon ones because the morning ones are okay)
Atmosphere: 4
Food: 4
Service: 1
Terrible customer service all the employees need to re-trained in greeting customers and customer service.
Do not go to this Dunkin Donuts if you want them to change your order because it’s not how you normally receive ordering the same coffee for 3 years now. I only went because my location that I have been going to for 17 years is closed. But they are quick to jump on an attitude when you ask them to fix the coffee that you request the same way and to top it off they don’t recognize there customers and accuse you of being someone else who apparently does it often. I paid for it then you should be able to fix it. Other Dunkin Donuts in Freeport never have an issue with fixing. Last time I will go there!
Stay open long enough to take my money through the drive-thru but can’t let me use the bathroom.
They took way too long
Atmosphere: 2
Food: 4
Service: 1
Firstly, the drive thru is wayyyyyy to slow, and the wait is too long especially when I am picking up a mobile order. What I don’t understand is that there are so many people working inside for the service to be so slow. Secondly, I always have to ask for condiments and napkins. Napkins should automatically be added to the bag, I shouldn’t have to ask for it. Lastly, the hash browns are always cold. This is the closest drive thru Dunkin but the service could definitely be better. I am not a pleased customer at all.
Food: 1
Service: 1
My fav location! They do the very best at making sure the customers are satisfied!
Atmosphere: 5
Food: 5
Service: 5
Best DD staff around 🌟 🌟 🌟 🌟 🌟
Atmosphere: 5
Food: 5
Service: 5
It's Dunkin
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast and Excellent Service and Food Experience. Sunrise Highway in Baldwin Location Absolutely the Best!!
Atmosphere: 5
Food: 5
Service: 5
Good services
Atmosphere: 4
Food: 5
Service: 5
Quick, friendly service, easy Drive-through
Atmosphere: 5
Food: 5
Service: 5
They nice..place is clean 👌
Atmosphere: 4
Food: 3
Service: 4
I’ve had nothing but positive interactions at the location. I’m always happy to see businesses open in Roosevelt. Thank you Joe for bringing your business to Roosevelt. We appreciate you
Atmosphere: 5
Food: 5
Service: 5
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