McDonald's
265 Nassau Rd, Roosevelt
(516) 867-9478
Recent Reviews
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Food's usually fresh. Customer service ok. Always check your order!
Kid-friendliness: Cool playground for kids
Atmosphere: 4
Food: 4
Service: 4
Manager is horrible. Very rude to her workers. Workers are great
Service: 1
Waited 25 minutes for my order that I’ve placed online throughout the MCdonald app because they don’t take orders after 11:59pm so they’ll just tell you that they only accept orders online. So I decided to place my order through the app which it was a Fish filet and a Medium Ice Coffee and ended up waiting 25 minutes infront of their window while this lady was on her phone call. I think she also went out for fishing to make my fish filet
Degrade rating 5 to 1 Because you locked down the restroom
Atmosphere: 1
Food: 1
Service: 1
terrible staff disgraceful management
Atmosphere: 1
Food: 1
Service: 1
the worst mcdonald’s experience i’ve ever had. everything was wrong and terrible. burnt and terrible customer service.
Today, September 10, 2024, I had the worst experience with the lady who is on duty taking the order at the window, around 4:30 in the afternoon, we were placing an order for the children and because we asked for something and they didn't have it, we asked her another and she spoke very rudely to us and told me, "don't yell at me because you're messing with the wrong person" when we were speaking rudely to her.
In my opinion, because she has a position there, she believes that she can treat the client however she wants.
How sad, because I have been visiting this store for more than 15 years and it is the first time that this lady serves me and treats me badly, for me I think it is racist because we are Hispanic and we do not have good English.
Terrible service
They don't even give you your complete order
They treat you badly
I don't recommend it
Underside of happy meal
They sell sad boxes for children, they do not have toys that they offer in the ordering portal and they do not care whether it is for a boy or a girl.
Atmosphere: 1
Food: 1
Service: 1
terrible an employee hung up on me and said quote on quote “yo momma” i domt think thats very appropriate and i feel very offended
Very bad experience very bad service
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Service is getting better here. They don't bring your food to your table, although that's what the say they will do
Ordering through the app for this Mcdonalds location is horrible. I recieved missing items and the person who awnsered had a attitude.
I waited 30 minutes for them to give me my order, the order was not complete, the night workers serve with an ugly attitude ?
Every time I order through Uber eats, they leave out the drink order. I get a meal without drinks.
Service: 1
Staff is so unprofessional. Literally just waved me off. So dismissive. I’m spending money here I’m not begging you anything. Staff member name
Atmosphere: 1
Food: 3
Service: 1
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