I ordered a beef soup only to find there wasn’t any beef in it. Very misleading and cheap. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Edward A (egados)
This restaurant is great for what it's good for. Get great take out food. I got the oxtail and as always it hits. I haven't tried many other items there but the oxtail is one item I know will always be great. The soup is also an item that is always going to be great especially on Fridays.
Atmosphere: 3
Food: 5
Service: 4
Jelani Major
Dem have the best Jerk Chicken ina Nassau.
Atmosphere: 5
Food: 5
Service: 5
Agard Duverneau
Good food
Atmosphere: 4
Food: 5
Service: 4
Anil Lochan
Order jerk chicken . Got fry chicken instead terrible!!
Alwayne
Y'all getting worse. Its not been 30 mins since I bought this food. The rice is old like it was reheated way too many times. Packed my box with only chicken breast and its hard. Only the vegetables ok. Very unbelievable. The last time the food wasn't good. Today it's worse. You've lost a customer.
Food: 1
Service: 4
Fidelis Mgbeahuru
Great food, great experience.
Atmosphere: 5
Food: 5
Service: 5
Ejen Savage
Mario blessed my plate, I had the best service and Mario asked if I wanted sauce on my food and….just the best service and Food is 10/10.
Atmosphere: 5
Food: 5
Service: 5
Pearl Fontaine
Hands down this is my favorite Jamaican restaurant in Nassau County! The food is delicious, the staff is friendly and always welcoming. I had to leave a review because yesterday in particular I had the most amazing Mac n’ Cheese and for the first time I had their whiting and it was incredible! Big up to Tropical Jerk for always delivering on impeccable flavor and good vibes!
Oh, and let me not forget my server, Eva! He truly represents the brand and embodies what great customer service should feel like, attentive, personable, and full of positive energy. It’s one thing to enjoy great food, but when the experience is matched with warmth and professionalism, that’s what keeps you coming back. Can’t wait for my next visit!
I donot understand if a person is willing to pay for an additional side on you breakfast menu, you are refusing to sell it - since when a business is refusing additional sales.
This is the same female employee from Uniondale and now in Roosevelt - nasty.
Service: 1
Ray Bolden
I've been to several Tropical Jerk locations (Uniondale, Baldwin), and I’d say this Roosevelt spot is the least crowded, which is a big plus. The parking lot does fill up quickly because of other places on the strip, so keep that in mind when you head over.
A heads-up for breakfast lovers: many Jamaican spots, including this one, stop serving breakfast pretty early, so if you're in the mood for ackee and dumplings, make sure you get there early enough!
Speaking of which, I had the ackee and fried dumpling. The ackee was tasty but a bit watery, which knocked it down a bit for me. On the flip side, the fried dumplings were great size, crisp on the outside, soft on the inside, and at the ideal temp.
Pricing is standard for Jamaican spots in the area, so you won't find anything too out of the ordinary there. One thing to note is that they don't take over-the-phone orders, so I recommend calling ahead to check if they have what you're craving before making the trip
Overall, it's a solid spot.
Atmosphere: 5
Food: 5
Service: 5
Del Von
Best Jerk Chicken I ever had
Atmosphere: 5
Food: 5
Service: 5
Pamela Gales
The hostess was not friendly. She tells me I ordered more than I ordered. The chicken was dry. The cabbage was not cooked fully and I could hardly taste the jerk on the chicken. It was just a awful. It’s awful ROOSEVELT. TROPICAL JERK is not good. Don’t go there.‼️🤮🤮🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 2
rich porter
The Service is The Worst Service on Long island. Ive been going there since they opened. And im fed up with them. They start serving little bit of food.. all i order everyday is a rice and pease and vegg. Everyday. And the females that taking orders always get the order wrong 11/26/2024. She gave me a small of Alll rice and oxtail gravey. No vegg. And she always do this. Then the young guy servers serve little portion of food. Sophie has to do better
I ordered a beef soup only to find there wasn’t any beef in it. Very misleading and cheap. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
This restaurant is great for what it's good for. Get great take out food. I got the oxtail and as always it hits. I haven't tried many other items there but the oxtail is one item I know will always be great. The soup is also an item that is always going to be great especially on Fridays.
Atmosphere: 3
Food: 5
Service: 4
Dem have the best Jerk Chicken ina Nassau.
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 4
Food: 5
Service: 4
Order jerk chicken . Got fry chicken instead terrible!!
Y'all getting worse. Its not been 30 mins since I bought this food. The rice is old like it was reheated way too many times. Packed my box with only chicken breast and its hard. Only the vegetables ok. Very unbelievable. The last time the food wasn't good. Today it's worse. You've lost a customer.
Food: 1
Service: 4
Great food, great experience.
Atmosphere: 5
Food: 5
Service: 5
Mario blessed my plate, I had the best service and Mario asked if I wanted sauce on my food and….just the best service and Food is 10/10.
Atmosphere: 5
Food: 5
Service: 5
Hands down this is my favorite Jamaican restaurant in Nassau County! The food is delicious, the staff is friendly and always welcoming. I had to leave a review because yesterday in particular I had the most amazing Mac n’ Cheese and for the first time I had their whiting and it was incredible! Big up to Tropical Jerk for always delivering on impeccable flavor and good vibes!
Oh, and let me not forget my server, Eva! He truly represents the brand and embodies what great customer service should feel like, attentive, personable, and full of positive energy. It’s one thing to enjoy great food, but when the experience is matched with warmth and professionalism, that’s what keeps you coming back. Can’t wait for my next visit!
AWESOME PLACE AND WORKERS 👌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I donot understand if a person is willing to pay for an additional side on you breakfast menu, you are refusing to sell it - since when a business is refusing additional sales.
This is the same female employee from Uniondale and now in Roosevelt - nasty.
Service: 1
I've been to several Tropical Jerk locations (Uniondale, Baldwin), and I’d say this Roosevelt spot is the least crowded, which is a big plus. The parking lot does fill up quickly because of other places on the strip, so keep that in mind when you head over.
A heads-up for breakfast lovers: many Jamaican spots, including this one, stop serving breakfast pretty early, so if you're in the mood for ackee and dumplings, make sure you get there early enough!
Speaking of which, I had the ackee and fried dumpling. The ackee was tasty but a bit watery, which knocked it down a bit for me. On the flip side, the fried dumplings were great size, crisp on the outside, soft on the inside, and at the ideal temp.
Pricing is standard for Jamaican spots in the area, so you won't find anything too out of the ordinary there. One thing to note is that they don't take over-the-phone orders, so I recommend calling ahead to check if they have what you're craving before making the trip
Overall, it's a solid spot.
Atmosphere: 5
Food: 5
Service: 5
Best Jerk Chicken I ever had
Atmosphere: 5
Food: 5
Service: 5
The hostess was not friendly. She tells me I ordered more than I ordered. The chicken was dry. The cabbage was not cooked fully and I could hardly taste the jerk on the chicken. It was just a awful. It’s awful ROOSEVELT. TROPICAL JERK is not good. Don’t go there.‼️🤮🤮🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 2
The Service is The Worst Service on Long island. Ive been going there since they opened. And im fed up with them. They start serving little bit of food.. all i order everyday is a rice and pease and vegg. Everyday. And the females that taking orders always get the order wrong 11/26/2024. She gave me a small of Alll rice and oxtail gravey. No vegg. And she always do this. Then the young guy servers serve little portion of food. Sophie has to do better
Service: 1
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