first I'd like to give a shout out to Dave from customer service, you are awesome and they should give you a raise.
I had an issue with a box of pods I had bought but Dave got it all sorted out very quickly and generously. thank you again Dave.
also, death wish coffee is the best tasting coffee I've ever had and I don't think I'd ever switch. keep doing what your doing Death wish 😁
Amanda Hand
Honestly, worst customer service. They’re automating everything and it’s impossible to get in touch with them when something is wrong. I’ve been trying to weeks—phone is AI and disconnects, no one responds on social media, no one gets back to me via email.
Don’t sign up for the subscriptions if you didn’t sample the coffee. It’s good but not worth $30 a month for me.
Chris Somoracki
I love a coffee that is strong, bold, and rich with flavor. That's Death Wish Coffee. The best coffee I have ever had.
Trever Wood
Death wish coffee is ran with a lot of love for their supporters. Death Wish Coffee is sure to keep you going! Highly recommended especially if your on the go all the time. Death wish coffee taste good and it’s quality is up to par!
Bond L Cindy
I recommend the dark coffee and the mugs/tankards as they both are so awesome and even though some peeps have complained about the cost of the mugs/tankards...they are made very well and very well worth the cost and I promise you will be happy with them and the coffee you fill the mugs/tankards...you need to give them all a try and the Customer Service is Fantastic..Enjoy!!!!
mary shero
Love❤️❤️❤️ Death Wish Coffee...I get the Dark Roast (with hints of cherry and chocolate). Gotta go to Walmart tho ?- I live in Colorado
Hailey Callaway
I am writing about the very first franchise to open inside Buffalo Bills Casino in Primm Nevada . My wife and I have never been passed Las Vegas so we knew absolutely nothing about anything here. We walked around the hotel and were directed to Death Wish Coffee. Let me start by saying the Karen we were helped by early this morning was great ! She wasn’t too much that early in the morning for a barista ( if you know what I mean , lol ) anyways she knew so much stuff about the history of this company and was so proud of what the company she works for had done for her community. Now,, on to the good stuff . . . The coffee was the best cup I’ve had out traveling in a long time. It was like having a good cup of flavorful coffee from home while on vocation. We got a large to share and it was roughly 8 dollars and was well worth every penny! We drank about half and threw the rest out because I quote my wife said “ it’s doing what it needs to do so I don’t need anymore “ I was shocked. My wife is a two 24 oz coffee cup drinker before I can get her motivated to shower so hearing this made me happy. We are set for a long drive today and with this coffee we’re good to go ! Big thank you to karen for amazing service ! Definitely going to the website to buy beans for the whole family for Christmas !
Atmosphere: 5
Food: 5
Service: 5
Zoe S
I'm in WV, so no where near an actual store or anything but I absolutely love the medium roast! By far my favorite brand so far! Ordering from their website and getting subscriptions is my favorite part lol
Katy Payne
I am writing about the online company.You know, a lot of businesses have great products and are a pleasure to do business with....until there is a problem. What separates a mediocre business from a great business is the way they treat their customers.A mistake was made with my order, and the customer service people were extremely kind and went well above and beyond to make things right with my order. I had an item refunded and a new order sent with extra fast shipping. I was told to please keep in touch in case things weren't to my satisfaction.I can't remember the last time that I was treated so well and so respectfully by customer service anywhere!Death Wish Coffee does not only have fantastic coffee, but a great team of customer people! Love, love, love!
Atmosphere: 5
Food: 5
Service: 5
Jordan Adison
Love the coffee and brand, thought it was a retail store to walk in and get my coffee on with the photos and hours.Nope, it’s HQ. Have to go elsewhere.
Mike is awesome (customer service rep) All of you rock! Don't forget to give Mike a raise ✌️ Your disabled friend from Oregon, Jesse and the service dog! We love you all ❤️ Thank You!!!
Ana Curtis
Best coffee I've ever had and it's actually the only coffee I'll buy to brew at home!
Heather Boswick
Neat shop! I had no clue Death Wish was based out of this area so it was a sweet surprise while on a Saratoga Springs day trip ☕️☕️Beautiful building. Lovely staff. We picked up some beans while here.
first I'd like to give a shout out to Dave from customer service, you are awesome and they should give you a raise. I had an issue with a box of pods I had bought but Dave got it all sorted out very quickly and generously. thank you again Dave. also, death wish coffee is the best tasting coffee I've ever had and I don't think I'd ever switch. keep doing what your doing Death wish 😁
Honestly, worst customer service. They’re automating everything and it’s impossible to get in touch with them when something is wrong. I’ve been trying to weeks—phone is AI and disconnects, no one responds on social media, no one gets back to me via email. Don’t sign up for the subscriptions if you didn’t sample the coffee. It’s good but not worth $30 a month for me.
I love a coffee that is strong, bold, and rich with flavor. That's Death Wish Coffee. The best coffee I have ever had.
Death wish coffee is ran with a lot of love for their supporters. Death Wish Coffee is sure to keep you going! Highly recommended especially if your on the go all the time. Death wish coffee taste good and it’s quality is up to par!
I recommend the dark coffee and the mugs/tankards as they both are so awesome and even though some peeps have complained about the cost of the mugs/tankards...they are made very well and very well worth the cost and I promise you will be happy with them and the coffee you fill the mugs/tankards...you need to give them all a try and the Customer Service is Fantastic..Enjoy!!!!
Love❤️❤️❤️ Death Wish Coffee...I get the Dark Roast (with hints of cherry and chocolate). Gotta go to Walmart tho ?- I live in Colorado
I am writing about the very first franchise to open inside Buffalo Bills Casino in Primm Nevada . My wife and I have never been passed Las Vegas so we knew absolutely nothing about anything here. We walked around the hotel and were directed to Death Wish Coffee. Let me start by saying the Karen we were helped by early this morning was great ! She wasn’t too much that early in the morning for a barista ( if you know what I mean , lol ) anyways she knew so much stuff about the history of this company and was so proud of what the company she works for had done for her community. Now,, on to the good stuff . . . The coffee was the best cup I’ve had out traveling in a long time. It was like having a good cup of flavorful coffee from home while on vocation. We got a large to share and it was roughly 8 dollars and was well worth every penny! We drank about half and threw the rest out because I quote my wife said “ it’s doing what it needs to do so I don’t need anymore “ I was shocked. My wife is a two 24 oz coffee cup drinker before I can get her motivated to shower so hearing this made me happy. We are set for a long drive today and with this coffee we’re good to go ! Big thank you to karen for amazing service ! Definitely going to the website to buy beans for the whole family for Christmas !
Atmosphere: 5
Food: 5
Service: 5
I'm in WV, so no where near an actual store or anything but I absolutely love the medium roast! By far my favorite brand so far! Ordering from their website and getting subscriptions is my favorite part lol
I am writing about the online company.You know, a lot of businesses have great products and are a pleasure to do business with....until there is a problem. What separates a mediocre business from a great business is the way they treat their customers.A mistake was made with my order, and the customer service people were extremely kind and went well above and beyond to make things right with my order. I had an item refunded and a new order sent with extra fast shipping. I was told to please keep in touch in case things weren't to my satisfaction.I can't remember the last time that I was treated so well and so respectfully by customer service anywhere!Death Wish Coffee does not only have fantastic coffee, but a great team of customer people! Love, love, love!
Atmosphere: 5
Food: 5
Service: 5
Love the coffee and brand, thought it was a retail store to walk in and get my coffee on with the photos and hours.Nope, it’s HQ. Have to go elsewhere.
Restaurantji Recommends
The Coffee ☕️ is to die for
Cool place.
Mike is awesome (customer service rep) All of you rock! Don't forget to give Mike a raise ✌️ Your disabled friend from Oregon, Jesse and the service dog! We love you all ❤️ Thank You!!!
Best coffee I've ever had and it's actually the only coffee I'll buy to brew at home!
Neat shop! I had no clue Death Wish was based out of this area so it was a sweet surprise while on a Saratoga Springs day trip ☕️☕️Beautiful building. Lovely staff. We picked up some beans while here.
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