Starbucks
New York State Thruway, Toll road, Ruby
(845) 336-8129
Recent Reviews
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How do you go to a Starbucks, ask for a dark roast coffee and get the answer we don’t have that?
How can a coffee shop not have dark coffee?
All I can say is this has to be a very poorly run location. Orders take forever to get and they don’t have coffee. Do yourself a favor pass this one by and wait for a real Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Was waiting for one drink to 20 minutes
Service: 1
A++ customer service! Kayleigh remade my beverage from the previous rest stop Starbucks that had been made with real dairy. She was so apologetic even though she had nothing to do with the mistake and the new beverage was one of the best I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
Service was just okay in and they were out of totally out of bagels at 9:30 on a Tuesday morning. Not sure where in the globe you are searching your bagels from and I'm pretty sure they have a lot of bagels right at a nearby bakery
Atmosphere: 2
Food: 3
Service: 1
They made my drink way too sweet, and I was unable to finish it. Told them that I wanted very little sweetener in it. The staff do not listen when order are placed.
They are so slow..
Atmosphere: 1
Food: 1
Service: 1
Long line, someone in front of of me got their order wrong. And so did I.
They mixed up the drink, replaced it, took orders for a sandwich, then said they didn't have any, had to get others
Atmosphere: 2
Food: 5
Service: 2
Extremely slow service and lost one of my mobile orders. Took over 20 mins and some people who ordered on site after me got the drinks - unacceptable! No apology was offered about the severe delay.
Atmosphere: 4
Food: 3
Service: 1
This is BY FAR the WORST Starbucks I have ever been to. The drinks have a weird aftertaste, and if you ask them to remake it you get an even worse attitude than when you originally order, which is pretty bad. I have been here a couple of times in the last few months and it’s the same each time. I wanted to give them the benefit of the doubt, but clearly they are just awful.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The slowest and most unfriendly Starbucks I’ve ever been in. Just terrible.
Atmosphere: 3
Food: 4
Service: 1
We waited 40 min to get our drinks. Everyone after us were served except up. I reminded the personal 4 times and only after I started showing my unhappiness they made our drinks. Unbelievably unpleasant personal. I will never stop there to get my drinks.
Atmosphere: 1
Food: 3
Service: 1
I arrived super early this morning just after they opened and they were having a problem with their espresso machine. After waiting quite some time I decided it would be best to refund my order and just move on with my day. At that exact moment, the espresso machine started working again, and the manager on duty decided it was still prudent to offer me a full refund and give me my order. They didn’t have to do this, but I really appreciate that they did.
Service: 5
Caramel milkshake
Hours state they open at 7am. I am standing in front of it at 8 am on a regular weekday and they are closed.
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