Tim Hortons

2970 Saunders Settlement Rd, Sanborn
(716) 731-5151

Recent Reviews

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Dave Miller

I am there every Saturday with my 2 Samoyed dogs

Gene

Great to have Pumpkin Spice back

Atmosphere: 4

Food: 4

Service: 4

Jordan Gendron

Very glad to see that the flickering light was fixed! My coffee was delicious, my baristas, KAILEY and JOSH were VERY VERY HELPFUL and FRIENDLY :)

Atmosphere: 5

Food: 3

Service: 5

Lisa Crowley

Would give zero stars if possible how do u sell a caramel macchiato with no espresso and then proceed to argue with me. NEVER AGAIN

Mike Davis

Joey Hughes is the man!

Atmosphere: 5

Food: 5

Service: 5

Brent Ast

Very friendly staff. Joe and Zack have excellent people skills

Atmosphere: 4

Food: 4

Service: 5

Gina Baughman

My daughter ordered a snowman doughnut, a Steak & Cheese Panini, a Gingerbread Iced Latte, and a blueberry muffin. Everything was handed in a matter of seconds however we waited over 15 minutes for the Panini. No employee told us it was finished and we had to ask about the rest of the order after awhile. The sandwich sat behind counter and no one told us it was ready. An employee did apologize for the wait and the situation. There were about four or five employees and they are gossiping near the drive-thru window while customers wait at the counter. This was on a Wednesday afternoon the drive thru had quite the wait. Furthermore there were donuts not placed in the showcase that sat behind the counter.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Sour Cream Glazed Donuts, Bagels

Marshall Esmay

Headed to work and I waited behind only one car for over a half hour. Coffee was wrong as usual. And of course I come to the window and some privileged looking girls are just standing there with their arms crossed, rolling their eyes. Asking me what I bought, you should already know that and have it ready. The only thing that wasn’t bad was the doughnut (they come frozen). When I worked for Tim Hortons it was not like this, we were fast, friendly and efficient. Someone fire these people. Thanks for making me late… again.

Atmosphere: 1

Food: 2

Service: 1

C “MrMiss weekend trips” S

My girlfriend and I have been getting Oreo ice caps for almost 3 years now, and just like everything else, quality is gone down. Usually, when we get them nowadays, they're super sweet and light in color.

Atmosphere: 3

Food: 2

Service: 2

Loretta Oconnor

Great coffee ☕️

Atmosphere: 5

Service: 5

G

Always a terrible time getting any service, they can have 6-8 employees, and it's always 1 on sandwich station, at most 1 on counter, everyone else gossiping and not working, just wasting time with whoever is on drive thru. You get no service, it took 5 minutes for someone to just say they'll be there in a moment, be prepared to spend your entire break just waiting in line, simply because they don't want to work, it's not even busy.

Edit: tim Hortons says they want to hear more and asks for a form to be filled out. Gives me a link that just takes me to their "contact us" page with links to FAQs, find a restaurant, get digital support for the app. They don't want to actually hear from anyone, just pretend to respond and then leave your voice in the wind. This franchise has decided to give up, but make it appear like they're of the community.

Atmosphere: 1

Food: 3

Service: 1

C Grace

I love that they take Canadian Money..that was all I had that day. I also love that they have milk substitutes, like almond, oat, and coconut milk, especially when it is organic.

I also appreciate that I can charge up my phone and electronic devices while I am travelling.

I would like to see less packaging, cleaner bathrooms, and perhaps taking a look at how A & W does things...to produce less waste..as they have no recycling...perhaps serve dine in orders on plates..and if someone brings in their clean takeout coffee mugs for coffee drinks, fill it..instead of putting it in plastic and producing more waste.

This visit I worked on my art while I let my phone and other devices charge. I reused the takeout paper Timmies bags to out my stickers on and colour's so I wouldn't grt any markers on the table...I love reducing, reusing and recycling...the paper bags have been great to store my stickers and sharpies.

So it was a good experince..definitely need more consistent care to the bathrooms...and work on reducing waste, paper, and plastic packaging.

Dietary restrictions: No meat

Atmosphere: 3

Food: 4

Service: 4

Belinda

A tasty honey crueller and coffee!
Sat on the patio. Very nice.

Atmosphere: 4

Food: 4

Service: 4

David Norys

Ordered a Sausage B.E.L.T, and a bagel with onion chive cream cheese, there was no lettuce or tomato on the B.E.L.T and regular cream cheese one the bagel

Meagan Valenti

It's s Saturday 6/15/24. It's 2:21 pm. I've been sitting in their drive thru waiting to order my coffee since 2:01 pm. The line has not moved at all! And the line has a total of 3 cars here waiting. By the time I was able to order it was 2:26 pm and yeah . All that time wasted for a coffee

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