I've been here several times and always had a great experience. My wife and I like sitting on the deck when the weather is nice. The salads are the best around. The staff has always been friendly!
Atmosphere: 5
Food: 5
Service: 5
Timothy
The food and atmosphere was great, but the sour faced, ill tempered older waitress, who was very short with people, made the experience kind of suck. God forbid we ask for coffee or any other request, she acted like every request was such a bother.I will probably not dine in here again.
Atmosphere: 4
Food: 5
Service: 2
Bob Anthony
Fantastic menu, great service, all around fantastic place
Atmosphere: 5
Food: 5
Service: 5
James White
The surf and turf were very good. This place is our local favorite.
Atmosphere: 5
Food: 5
Service: 5
JEAN VACCARO-POTTS
Great restaurant, never had a bad meal. Always have had good service. Weekends are pretty busy so you need a reservation. Food is excellent.
Lucas Lasell
Out of this world good!Can’t go wrong eating here on the pondWe’ll be back
The Lake Ontario Gift Shop
Absolutely awesome!! 2nd time here everything was amazing ? crab cakes, salmon, brussel sprouts ❤️
Amanda J. Miller
Had a great dining experience while camping up the road
Susan Butler
Always have a delicious meal at the Elms! 5 stars in NNY
Karen Hurd
We tried the Elms Clubhouse last weekend and we were amazed! The food was delicious and the servings were generous. We tried the stuffed shrimp as an appetizer and it was great with the bang-bang sauce. The shrimp we larger and tender and the jalapeño stuffing was just the right amount of heat! The Lobster Bisque was also very well prepared. I had the Cajun Chicken Pasta which was fabulous and we had enough leftovers for lunch the next day.
The food here is fantastic. Kim and her family turned this place around. My family enjoys drinking a glass of La Crema Chardonnay on their outside patio and listening to live music. Excited that we now have a delicious restaurant down the road from our summer camp where we can get a fish fry among other amazing Italian dishes.
Selina Graves
The service was anything but good here. They forgot to enter one of our parties entrees and then sent another waitress to tell us. When we didn't have time to wait to have something new cooked "they" were mad and made it into our fault. The food was okay but nothing spectacular for the price we paid.
Shaylin Graves
The food that I ordered was good, however the waitresses within the establishment were not friendly or good. Our waitress ended up not putting in one of our parties food orders. This however wasn’t the issue. The issue was when another waitress came to the table asking if the guest still wanted their food and then proceeded to tell her that the only thing that would be able to be made fast was fried food. She opted not to get anything and the waitress stormed off. Then we were treated like the mix up was our fault. The waitresses in this establishment then waited in the door way to make sure we left and made my party extremely uncomfortable. With this being said I will never suggest this place to friends or go back to this restaurant .
Michael & Krystal Powell
We had a party of 8 for dinner. It seemed as though it was an inconvenience from the get go to set a table for 8. We were on vacation from out of town, so therefore we’re not club members, but they had live music & the menu looked good. We all ordered and it took about an hour to get our food. All the food came out but mine (chicken marsala). They sent a very RUDE lady out to the table to tell me that the waitress never entered my meal in the ordering system. No apology from this lady at all. She said that it would take a while to cook that meal and suggested that I order fried food if I was in a hurry, they couldn’t do anything about it to rush it. (Mind you we had been there an hour & 1/2 already- they were not busy!) When I declined what she offered, she had quite the snotty attitude toward me. Not friendly at all. I understand mistakes happen, this was very poorly handled and I felt we were treated very wrong! The original waitress did finally come out and apologize, however the entire time our party was eating, that snotty waitress and the hostess stood guard at the door staring at us the entire time, not to mention two of our party used the rest room and overheard them saying not nice things about us in front of customers!) The food was not what I would have expected for the price that was paid. We had over a $200 bill. I would NOT recommend this establishment to anyone and I will never return! Very very disappointed!
Cody Graves
The absolute worst restaurant experience of my life. The waitress didn't even put in one of our parties orders and then blamed us for it. They also sent out 3 different waitresses to tell us. The food was awful, fried fish with the skin still on. The fish tacos were just fish sticks in a tortilla. Not to mention the top 5 star review is someone who works at the place.
I've been here several times and always had a great experience. My wife and I like sitting on the deck when the weather is nice. The salads are the best around. The staff has always been friendly!
Atmosphere: 5
Food: 5
Service: 5
The food and atmosphere was great, but the sour faced, ill tempered older waitress, who was very short with people, made the experience kind of suck. God forbid we ask for coffee or any other request, she acted like every request was such a bother.I will probably not dine in here again.
Atmosphere: 4
Food: 5
Service: 2
Fantastic menu, great service, all around fantastic place
Atmosphere: 5
Food: 5
Service: 5
The surf and turf were very good. This place is our local favorite.
Atmosphere: 5
Food: 5
Service: 5
Great restaurant, never had a bad meal. Always have had good service. Weekends are pretty busy so you need a reservation. Food is excellent.
Out of this world good!Can’t go wrong eating here on the pondWe’ll be back
Absolutely awesome!! 2nd time here everything was amazing ? crab cakes, salmon, brussel sprouts ❤️
Had a great dining experience while camping up the road
Always have a delicious meal at the Elms! 5 stars in NNY
We tried the Elms Clubhouse last weekend and we were amazed! The food was delicious and the servings were generous. We tried the stuffed shrimp as an appetizer and it was great with the bang-bang sauce. The shrimp we larger and tender and the jalapeño stuffing was just the right amount of heat! The Lobster Bisque was also very well prepared. I had the Cajun Chicken Pasta which was fabulous and we had enough leftovers for lunch the next day.
Restaurantji Recommends
The food here is fantastic. Kim and her family turned this place around. My family enjoys drinking a glass of La Crema Chardonnay on their outside patio and listening to live music. Excited that we now have a delicious restaurant down the road from our summer camp where we can get a fish fry among other amazing Italian dishes.
The service was anything but good here. They forgot to enter one of our parties entrees and then sent another waitress to tell us. When we didn't have time to wait to have something new cooked "they" were mad and made it into our fault. The food was okay but nothing spectacular for the price we paid.
The food that I ordered was good, however the waitresses within the establishment were not friendly or good. Our waitress ended up not putting in one of our parties food orders. This however wasn’t the issue. The issue was when another waitress came to the table asking if the guest still wanted their food and then proceeded to tell her that the only thing that would be able to be made fast was fried food. She opted not to get anything and the waitress stormed off. Then we were treated like the mix up was our fault. The waitresses in this establishment then waited in the door way to make sure we left and made my party extremely uncomfortable. With this being said I will never suggest this place to friends or go back to this restaurant .
We had a party of 8 for dinner. It seemed as though it was an inconvenience from the get go to set a table for 8. We were on vacation from out of town, so therefore we’re not club members, but they had live music & the menu looked good. We all ordered and it took about an hour to get our food. All the food came out but mine (chicken marsala). They sent a very RUDE lady out to the table to tell me that the waitress never entered my meal in the ordering system. No apology from this lady at all. She said that it would take a while to cook that meal and suggested that I order fried food if I was in a hurry, they couldn’t do anything about it to rush it. (Mind you we had been there an hour & 1/2 already- they were not busy!) When I declined what she offered, she had quite the snotty attitude toward me. Not friendly at all. I understand mistakes happen, this was very poorly handled and I felt we were treated very wrong! The original waitress did finally come out and apologize, however the entire time our party was eating, that snotty waitress and the hostess stood guard at the door staring at us the entire time, not to mention two of our party used the rest room and overheard them saying not nice things about us in front of customers!) The food was not what I would have expected for the price that was paid. We had over a $200 bill. I would NOT recommend this establishment to anyone and I will never return! Very very disappointed!
The absolute worst restaurant experience of my life. The waitress didn't even put in one of our parties orders and then blamed us for it. They also sent out 3 different waitresses to tell us. The food was awful, fried fish with the skin still on. The fish tacos were just fish sticks in a tortilla. Not to mention the top 5 star review is someone who works at the place.
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