I think the management is racist. I know someone who had an interview they waited until the person showed up in person and was clean neat and dressed well, they asked to reschedule. No phone call to reschedule just waited in my opinion to see the person and decided they would put them off. The most unprofessional business I’ve ever seen. The person was even prompt in time, not late. I just think Dunkin has deteriorated in their quality and their business model. I wouldn’t invest in such a thing maybe it’s time for a gourmet donut shop and coffee shop with a twist in business model. Very sad and owners should be ashamed.
Singh
Dunkin - america runs on dunkin
Atmosphere: 5
Food: 5
Service: 5
Jillian VanderVeer
I ordered two iced coffees. It was as if the staff didn’t know if they were working at the counter or the drive through. Went to the car and the lid kept popping off. Went back in to get a new lid. Waited, and waited at the counter with no one even acknowledging me. Finally a dude came close enough. Frustrated that I asked for help. Explained I just need a new lid. He grabbed one, then right in front of me he wiped the inside of the lid on his shirt, over his belly. Gross!!. I called him out on it. A second employee, young, blonde with piercings came up and started talking back to me, as if I am the problem for needing a new lid. While I put the lido , that she gave me, she continued about how I am a problem. Told her to not sass me, respect her elders and keep her mouth shut. She continued her loud talk back as I left. I only came in to get laid, since mine was damaged. Glad I don’t live in that crappy place. Great coffee, rude people.
Atmosphere: 1
Food: 3
Service: 1
Madison Boosveld
My to-go order was prepared quickly and stayed warm for long after pick up. My hashbrowns tasted much better than at other Dunkin's. The staff was friendly, and I loved the cute Halloween decorations!
Atmosphere: 5
Food: 5
Service: 5
Dayna Mudge
This Duncan is one of my favorites they always get my orders correct
The place has cockroaches and when confronted the night clerk was met with unprofessional conduct and conflict. Nothing like making an unpleasant experience even worse. It would probably be a better experience staying in the parking lot.
Wow Wedidit
The manager is a complete ignorant person. I have been to dunkin in more than 20 states and was never told i could not have something the way i want it. Since when do you tell the consumer/customer they cant have what they want when they pay for it? Let alone it being something warmed up. Some people are extremely petty and miserable! Thank God this dunkin is not my home dunkin.
Atmosphere: 2
Food: 2
Service: 1
Ro C
Went in the drive thru due to limited time and ordered my large hot tea. Got to the window and was handed a large cup to realize it was coffee. Was handed a different cup and drove off. Thankfully I went to try it before going through town as it was coffee still. Usually I don't mind such a mistake but several times in a row on a simple order is too much. Beyond which I went in to get it fixed was swiftly handed a different cup without a word or eye contact to which they walked away just as quickly. I know many of these workers are young, but some manners or even a quick sorry would have been nice, specially after screwing up a simple order more than once!
Atmosphere: 1
Food: 2
Service: 1
Michael P
I usually don’t rate chain stores. But It was notable how kind the staff was. The establishment was also very clean. Some businesses get frustrated with tourists. This one was not.
For a quick delicious coffee or a specialty drink they’re all delicious. Food is OK. Donuts are good delicious coffee or a specialty drink they’re all delicious. Food is OK. Donuts are pretty good
Parking: There isn’t a lot of parking, but the nearby store shares a parking lot which there is plenty
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wake-Up Wrap - Egg and Cheese
casey sutton
Coffee is always good, and they are quick service, best dunkin in saugerties kingston or
Atmosphere: 5
Food: 5
Service: 5
Cathy R
Great service, friendly staff. Good coffee and blueberry glazed donuts were really fresh.
Ok for a bite. Just prefer non-corporate
I think the management is racist. I know someone who had an interview they waited until the person showed up in person and was clean neat and dressed well, they asked to reschedule. No phone call to reschedule just waited in my opinion to see the person and decided they would put them off. The most unprofessional business I’ve ever seen. The person was even prompt in time, not late. I just think Dunkin has deteriorated in their quality and their business model. I wouldn’t invest in such a thing maybe it’s time for a gourmet donut shop and coffee shop with a twist in business model. Very sad and owners should be ashamed.
Dunkin - america runs on dunkin
Atmosphere: 5
Food: 5
Service: 5
I ordered two iced coffees. It was as if the staff didn’t know if they were working at the counter or the drive through.
Went to the car and the lid kept popping off.
Went back in to get a new lid. Waited, and waited at the counter with no one even acknowledging me. Finally a dude came close enough. Frustrated that I asked for help. Explained I just need a new lid.
He grabbed one, then right in front of me he wiped the inside of the lid on his shirt, over his belly. Gross!!. I called him out on it. A second employee, young, blonde with piercings came up and started talking back to me, as if I am the problem for needing a new lid. While I put the lido , that she gave me, she continued about how I am a problem. Told her to not sass me, respect her elders and keep her mouth shut. She continued her loud talk back as I left.
I only came in to get laid, since mine was damaged.
Glad I don’t live in that crappy place.
Great coffee, rude people.
Atmosphere: 1
Food: 3
Service: 1
My to-go order was prepared quickly and stayed warm for long after pick up. My hashbrowns tasted much better than at other Dunkin's. The staff was friendly, and I loved the cute Halloween decorations!
Atmosphere: 5
Food: 5
Service: 5
This Duncan is one of my favorites they always get my orders correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dunkin' Refreshers
The place has cockroaches and when confronted the night clerk was met with unprofessional conduct and conflict. Nothing like making an unpleasant experience even worse. It would probably be a better experience staying in the parking lot.
The manager is a complete ignorant person. I have been to dunkin in more than 20 states and was never told i could not have something the way i want it. Since when do you tell the consumer/customer they cant have what they want when they pay for it? Let alone it being something warmed up. Some people are extremely petty and miserable! Thank God this dunkin is not my home dunkin.
Atmosphere: 2
Food: 2
Service: 1
Went in the drive thru due to limited time and ordered my large hot tea. Got to the window and was handed a large cup to realize it was coffee. Was handed a different cup and drove off. Thankfully I went to try it before going through town as it was coffee still. Usually I don't mind such a mistake but several times in a row on a simple order is too much. Beyond which I went in to get it fixed was swiftly handed a different cup without a word or eye contact to which they walked away just as quickly. I know many of these workers are young, but some manners or even a quick sorry would have been nice, specially after screwing up a simple order more than once!
Atmosphere: 1
Food: 2
Service: 1
I usually don’t rate chain stores. But It was notable how kind the staff was. The establishment was also very clean. Some businesses get frustrated with tourists. This one was not.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
For a quick delicious coffee or a specialty drink they’re all delicious. Food is OK. Donuts are good delicious coffee or a specialty drink they’re all delicious. Food is OK. Donuts are pretty good
Parking: There isn’t a lot of parking, but the nearby store shares a parking lot which there is plenty
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wake-Up Wrap - Egg and Cheese
Coffee is always good, and they are quick service, best dunkin in saugerties kingston or
Atmosphere: 5
Food: 5
Service: 5
Great service, friendly staff. Good coffee and blueberry glazed donuts were really fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Always friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Quick service
Atmosphere: 5
Food: 5
Service: 5
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