Applebee's Grill + Bar

Bill is the best!! So nice helpful thoughtful is on top of drinks doesn’t let food get cold. He deserves a raise if he’s working I want Bill when he’s not there we’re like oh no he’s not working.

Atmosphere: 5

Food: 5

Service: 5

Overall is was an awesome experience.

Atmosphere: 4

Food: 5

Service: 4

⭐ 1-Star Review – Completely Unprofessional and Disrespectful Experience

I visited Applebee’s tonight at 9:07 PM, and what happened was completely unacceptable. When we arrived, we waited to be seated, but the waiter intentionally ignored us. I approached the bar to ask if we should seat ourselves, and the employee told me they “stop seating at 9.” I mentioned that this was strange because the last three visits have already been unpleasant, and suddenly he started speaking to me disrespectfully. When I asked for a manager, he said it didn’t matter because he refused to serve me anyway.

When the manager finally came out, the situation somehow got even worse. Instead of listening, he was rude, dismissive, and immediately confrontational. He cursed at me, asked what I “expected out of this,” and told me he didn’t have the corporate number “memorized.” I asked if he intended to make the situation right, and he flat-out said “no.” He also defended the waiter, saying if the waiter didn’t want to serve us, he didn’t have to—claiming I had a nasty attitude, even though I was calm until the staff became disrespectful.

As I was preparing to leave, the manager continued cursing at me, told me “good luck” because his “family are politicians,” and claimed that complaining wouldn’t get me anywhere. He then told me I was trespassing. To make things even worse, moments later he seated customers who walked in after us—even after telling us they don’t seat anyone past 9 PM.

This was hands down one of the most unprofessional, hostile, and disrespectful experiences I’ve ever had at any restaurant. I truly hope corporate reviews the behavior at this location because the staff and management clearly do not value customers or basic respect.

Atmosphere: 1

Service: 1

Bill is the best! He’s so easy to talk too and got our food here and fast!

Atmosphere: 5

Food: 5

Service: 5

Bill is awesome

Atmosphere: 5

Food: 5

Service: 5

We come here sometimes and Bill is always great!!

Food: 5

Service: 5

Bill is cool
We bring brownies because he is so good

Atmosphere: 5

Food: 5

Service: 5

Bill is the best!

Atmosphere: 5

Food: 5

Service: 5

Josh was amazing food was great today

Atmosphere: 5

Food: 5

Service: 5

Thank you, big portions and good service!!

Atmosphere: 5

Food: 5

Service: 5

Deja is awesome she has great personality and very helpful.

Atmosphere: 5

Food: 5

Service: 5

Deja was WONDERFUL!! She was accommodating with a child, quick to respond and checked in with us throughout our meal

Atmosphere: 5

Food: 5

Service: 5

We had such a great experience at Applebee’s tonight. Our server, DeJay, was outstanding from start to finish. Friendly, attentive, and on top of every detail without us ever having to ask. Our drinks stayed full, food came out perfectly, and she made sure we felt taken care of the entire visit.

It’s rare to receive service that genuinely elevates the whole meal, but DeJay did exactly that. We will definitely be back, and we’ll be asking for her again!

Atmosphere: 5

Food: 5

Service: 5

Stopped in at Applebee’s and had one of the best dining experiences we’ve had in a while. Our server, DeJa, was excellent. She was quick, professional, and made sure everything came out exactly how we ordered it. You can tell she takes pride in what she does, and that level of service deserves to be recognized.

Great job, DeJa. We’ll be back soon and looking for your section again.

Atmosphere: 4

Food: 5

Service: 5

Our server Deja was so nice and helpful!

Atmosphere: 5

Food: 5

Service: 5