Applebee's Grill + Bar

Great food, great service

Atmosphere: 5

Food: 5

Service: 5

Delicious lunch and friendly, clean atmosphere. Thank you to our hostess for seating us and Bill Judge for superb service too'
Dec. 17 2024-another delicious lunch today. Thank you Bill Judge , Donna and all the friendly staff for assisting us, and I was able to complete my Christmas shopping with their purchase a $50. gift card receive $10. gift card too !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Onion Soup, Menu, Salad, Boneless Wings

They are always short staff and never have enough employees. The girl that greeters was overwhelmed she was over it. You can hear her saying stuff under her breath she does not need to work there if she is going to be like that just a fyi

Vegetarian options: I don't like coming. i feel people come because it's nearby and the deals are nice and cheap

Kid-friendliness: Sure

Wheelchair accessibility: Yes

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Tenders, White Queso Dip & Chips, Boneless Wings

Mike and I love the food at Applebee's. Every dish we have ordered through the years was delicious. Always served hot. The staff is so nice and accommodating. The desserts are to die for. The frozen cocktails are really great too. It' has a welcoming feeling when we are there. It is our favorite local restaurant. Highly recommend you will be pleased.

Kid-friendliness: Kid friendly

Atmosphere: 5

Food: 5

Service: 5

Nice people

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Burger

DO NOT GO HERE!! These people is racist first of all! And their customer service is a -100! They don’t greet you with any sort of respect and make you feel uncomfortable. I left after they gave me my drink because the waiter seemed like she ain’t want to serve me and didn’t speak to me with any sort of respect. Don’t bother eating your time going here and just go to the other one. Mind you it was only me and my bf who walked in on a non-busy day we had to wait 10 mins just to sit down! Just disappointed!

Atmosphere: 1

Food: 1

Service: 1

Everything was hot, fresh and affordable

Atmosphere: 5

Food: 4

Service: 5

Their burgers are the best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

After being seated, we went 20 mins without anyone coming to the table. I didn't realize at first bc of conversation. Crazy part, it was 1pm & empty. I mean empty, exactly 4 other ppl. The service sucks. We left

Nice place with bar where you can watch sports. Great menu full of specials and new changes coming soon

Atmosphere: 4

Food: 4

Service: 5

Went there for the 1/2 off appetizers and the service was terrible. The host was sitting down on the other end of the restaurant on her phone. Didn’t seat us for about 5 minutes. As soon as I was about to leave, she rushed up to me and seats myself and guest. The waitress was no better. It took her 17 minutes to come and take our order. At this point, we just wanted to sit at the bar but it was filthy. There were left over plates of food everywhere. The crazy thing is, it wasn’t even busy. I can tell it was horrible management but it gets worse. The bartender starts removing plates and wipes down the area and complains about her customers to me and my guest. I thought this was unprofessional. I just nodded as she ranted about her day. Fast forward, she took our orders and the appetizers came out nice and hot, but the entree, it was cold and bland. I order the chicken sandwich special and it was horrible. While the chicken sandwich was fresh and hot, the fries were cold. I was flabbergasted because I’ve been to several Applebees and I’ve never had this bad of an experience. In addition to the cold fries, there was food in the bottom of the cup that the bartender served and a hair in the burger. When we told the manager, he did mention that he was having some problems in the kitchen but nonetheless, this was a horrible experience. I won’t be coming back. 0/0!

Atmosphere: 2

Food: 1

Service: 1

Josh is a cool dude

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Queso Dip & Chips

Horrible food, cold and yet artichoke dip burned.
AND 2 years later:
Well, I suppose you have plenty of customers and enjoy the benefits of hiring buffoons as managers of some of your locations. I had dinner with my wife tonight at 2400 Cambridge Road, Schenectady, NY 12304 We had a good server, the food was good and then as we were leaving, they told me I could not use 3-$10 gift certificates (cards) that I left as part of the payment for the bill. They told me they can only accept one gift card per transaction. That is not on the card, not written on the menu, not shown on your web site and not disclosed upon purchase. The manager "Pete" asked me not to return to the restaurant. I told him I will be good with that, and I will share this story on all social media platforms for his ignorant response. Good luck, I will share this far and wide to assist you in diminishing your client base.

Atmosphere: 2

Food: 1

Service: 3

I ordered ahead in the app which was very user friendly. Arrived on time and parked in one of the Carside to go spots. Waited about 10 minutes then called th restaurant to check on when they would be out. The guy who answered the phone did not have very good customer skills and rushed me off the phone saying we will be out soon. 10 minutes later and still waiting. Had to go into the place to ask what the hold up was. My food was just sitting there at the to-go area. Lord only knows how long it sat there. The food was decent but I probably will not do on-the-go service again unless they can communicate more efficiently with their carbide customers.

Atmosphere: 4

Food: 4

Service: 3

Fantastic!!! We ordered the $9.99 special. Wow!!! When our waitress brought out the burgers they looked even better than advertised. They were fresh not frozen. They were delicious. Service was great and our meal came out quickly. Kimberly was a great waitress!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger