Bruegger's Bagels

1634 Union St, Schenectady
(518) 355-7522

Recent Reviews

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Elvirucca Fiorini

I feel like this place is a hit or miss. It was good the last time I had it. My everything bagel is not a traditional everything bagel. It is super salty and hard to enjoy. My fiances bagel is not hash bagel. It just was a bagel with air pockets. This was a waste of my money.

Food: 1

Service: 1

Don D

They need to absolutely fire everybody behind the counter that is working January 11, 2026 they messed my order up two times and a little self entitled blank cutting the bagels has nothing but a attitude terrible service overall I wouldn’t recommend to anybody bunch of young disrespectful Kids that don’t know what to do in life

Atmosphere: 5

Food: 5

Service: 1

Annelen Madigan

We ordered a dozen bagels, and 2 cream cheeses. The first two I asked for were Asiago. I got eleven bagels, no Asiago.

Atmosphere: 4

Food: 4

Service: 2

Rocky Moss

It’s just impossible to get the correct order here. I feel bad, because they seem to be working very hard every time i go in, but i just have to cut my losses at this point due to frustration.

Amber Robinson

I feel like I every time I order from here it is a hit or a miss. One day the food is great and made perfectly and the next it’s a disaster. My family ordered breakfast from here yesterday - my mom’s bagel was perfect but my bagel was not toasted and my bacon was not cooked. Today we ordered again and the bagels are again - not toasted. I understand that this establishment is popular and it gets busy but, be mindful about the quality of food you’re making. It would make sense to say “would I eat this if it were me?” And if not, fix it!

Atmosphere: 4

Food: 2

Service: 3

Andrew Pettengill

Stay away. Definitely go to one of the other locations over this one. The employees do not seem to care or want to be there working. Constantly swearing back and forth. Very unprofessional. There could be 2 customers and 5 people working and they do not even acknowledge you as you stand there waiting to order. If you order more than 2 things they will absolutely get something wrong in the order. It appeared the manager on duty was in the back, when they looked up and saw people waiting they turned their back and went back to whatever mundane task they were doing. The other locations nearby are so much more friendly, clean, and professional. If I could give 0 stars I would. Dunkin and mcdonalds are both better ran than this dump of a bagel shop.

Atmosphere: 1

Food: 1

Service: 1

Ann Bellrose

The orders came scrambled together and not on the right sandwiches, my son’s sandwich had to much pepper in his egg because that egg was meant for my sandwich. I would have switched the egg but I had cream cheese on my eggs so he wouldn’t eat it. I ordered 2 out of three with cheese hash bagel and they all came as cheese bagels. It was a pick up order and the bag was not closed causing the food to get cold, no one here likes a cold hash brown. My sons literally said “with all due respect mom please never order food from here for me again”. Just overall a bad experience.

Atmosphere: 1

Food: 1

Service: 2

HANK DUNN

Such great bagels, wonderful staff, they're kind and efficient

Atmosphere: 3

Food: 5

Service: 5

MACKENZIE DER COLA

Forgot five bagels in our order. Refused to make the bagels when we came in to get them after calling them about their mistake. Also when we called about our missing food, the manager hung up on us. Worst service I’ve ever seen. If could give 0 stars I would.

Scott Moore

Live brueggers bagels. Delicious

Atmosphere: 5

Food: 5

Service: 5

Brian K

Ordered 2 plain with jalapeno cream cheese. I don't know if they were out of cream cheese or the employee was just lazy but the cream cheese was non existent. Hey Dunkin is right across the street guess they will get my business

Atmosphere: 2

Food: 1

Service: 1

Ivan Irizarry

Never very welcoming when I walk in there.

Atmosphere: 3

Food: 3

Service: 2

Q Right

Was waiting for my bagel and there was a man who obviously appeared to be homeless?? But he was causing a disturbance and yelling EXTREMELY loudly and I honestly was gonna walk out because of how uncomfortable I was. If I was the manager I would do something about this, this type of loitering will drive customers away

Atmosphere: 1

larry rector

Best bagels amywhere

Atmosphere: 4

Food: 5

Service: 5

Ernst Johnson

Other than running out of bagels frequently, we really like getting food here. The staff is great, and the food is very tasty.

Atmosphere: 4

Food: 4

Service: 5

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