Chipotle Mexican Grill
441 Balltown Rd, Schenectady
(518) 370-8607
Recent Reviews
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Love chipotle thats my favorite place for good healthy food!
Food: 5
Employees always seem miserable here. Had to pay for double protein because the first scoop of chicken had literally 11pieces of chicken in the bowl. This has been a consistent trend here for a while. I’ll just drive the extra 15 minutes to the Latham location going forward.
Atmosphere: 2
Food: 3
Service: 1
This chipotle is very bad, and the staff are miserable and unmotivated and rude. This location about a year ago was run better but now its awful. They always run out of food or its dry and been left out too long. I ordered a steak burrito with white rice lrg chips, nothing out of the ordinary. I came home and took a bite and the rice was hard as a rock...ruined my meal and my appetite 22 bucks down the drain. Other times I've visited and waited in line just to find out they have no steak or chicken. This chipotle is just ran very poorly, my advice visit another location.
Atmosphere: 3
Food: 1
Service: 1
We barely got any meat in our bowls (had to ask for double meat and get charged for it just to get a normal bowls worth) and then there were no forks to eat our food with. We asked and they said they were out of forks.
The quality of this chipotle has been going down and down for years and now is literally garbage. I paid $13 for this burned quesadilla which was served missing all the sides. Never ever again.
Atmosphere: 1
Food: 1
Service: 1
ya too grown to be givin me this
Atmosphere: 1
Food: 1
Service: 1
Every time I order chips I NEVER get them when it’s literally in the restaurants name. I don’t understand??? The chicken was cold. My lettuce had movement in it.. i honestly don’t even want to eat this anymore. I tried to give yall a chance
Worst chipotle bowl I've ever tasted
Atmosphere: 1
Food: 1
Service: 1
genuinely go out of your way for a different chipotle, i’ve tried this place several times because i love chipotle but this place is the absolute worst. The food tastes terrible and is always cold. Don’t try to go there for dinner , 7:30 ish and they had burnt cold chicken and mush all mixed together for salsa.me and my boyfriend were the only customers there was three employees just standing off to the side talking to eachother while we waited, finally another employee came around from the back to take our order. I knew as he was making my food it was not going to be the best chipotle burrito i’ve ever had but i was not prepared for how bad it was. after he sloped on the green corn covered mush that was supposed to be salsa verde i couldn’t look at the atrocity of a burrito anymore so i glanced up and the cashier goes “is that all” and maybe it’s just because if my experience thus far but i felt like i ruined her night by having to pay for the food i had just ordered, mind you my boyfriend had not even started ordering yet because no one wanted to help the guy on the line when there was like 5 employees . we pay and finally get to leave and when i get home i accepted the sad truth that i had just worked a 10 hour shift to waste 45 minutes and $28 for the worst burrito over ever had . it was literally in half like half rice and half the rest of the ingredients so after a few bites i dumped it mixed it up and refolded it ( used to work at a chipotle so folding skills really came in handy lol) and unfortunately.. there was no saving it. never going back. close it already i mean look at these reviews 😭
Atmosphere: 1
Food: 1
Service: 1
Chicken was burned, restaurant had overflowing garbage disposal. Overall a weakly manager education store.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
opens at 10:45 went to the doors at 10:50 still locked, workers just stared at us like we had three heads
Atmosphere: 2
Food: 3
Service: 1
Rude server who hurries you along and just dashes the food without any regard. They sometimes close early so you don't get to order anything. The staff offers no suggestions or recommendations, hardly smiles and it feels like none of them wants to work there.
The price is a little steep for the amount of food you get and if you take additional stuff that goes separate into the bowl, it counts as sides. It tastes good but I'd rather go to another friendlier location.
Atmosphere: 1
Food: 3
Service: 1
This evening October 11, 2025 I ordered three hardshell tacos. This is my usual go to meal that I really enjoy . watching this girl prepare my tacos and she’s being really skimpy with the meat. I actually said something, I commented “what’s wrong, you don’t want me to have it” she looked at me with attitude. Continued to build my tacos with the ingredients I want and now I’m home eating them and I wish I said more because it seems like I got vegetarian tacos. I pride myself on not being “that guy “ when I’m in line .
this evening, I wish I had.
Disappointed.
A Chipotle employee just yelled at me to get out of the restaurant as i was entering at 10:30pm and they were preparing to close for 11pm
Atmosphere: 1
Food: 1
Service: 1
Do not order online from this Chipotle and expect to receive your order correct or on time. I ordered ahead and still waited 45 minutes.
Service: 1
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