Just got a medium hot chocolate at the state st location. Paid about four dollars and get home to find I only have a half cup. Chuck your at the window people I know I will at those prices I want a whole cup
Service: 1
Erika Fuller
Every time I ask for extra cream cheese they charge me but dont accommodate
Atmosphere: 3
Food: 1
Service: 2
VR
If you are one of those don’t like to talk in the morning, this is a great place to go, they won’t even give you the greetings of the day. Staff won’t even look at you. They’ll just close the window after they hand you the food.
Atmosphere: 1
Food: 1
Service: 1
JAIME JLOV GARCIA
Great great group of workers!! ALL THE 4am TO NOON!! It’s The Early morning group (especially Vicky) are theeee bessSssttttt great environment, friendly staff.. love to auto there there while I’m DoorDashing early morning I stop for breakfast! It’s Just great group of staff on them early mornings!! The other shifts are always a pleasure too! Lord knows my family visits Dunkin enough in a single day!! Keep up the great work guys!!
Atmosphere: 5
Food: 5
Service: 5
erica
I only go here one day a week when they first open and the woman at the window is always nice and my order is always good.
Atmosphere: 4
Food: 4
Service: 5
Nazeem Samad
I just wanted to share this so the staff there can correct their inattentiveness to people's orders. I ordered egg and cheese croissant and went home and all the croissants had bacon in them and we don't eat bacon. This is not the first time they have messed my order up so I thought putting this out there would give management a chance to have their employees pay attention to their job.
Service: 1
Jose Ramos
Really bad service, a lady was too rude
Atmosphere: 2
Food: 3
Service: 1
kayla lol
me and my mom were treated horribly at the window for the food to not even be that good LMAOOO also can’t even get a hold of anyone from this Dunkin to report it!! horrible service!!! Horrible!!
Shahbaz Khan
What a horrible customer service, and i got charged for iced coffee instead of hot
Atmosphere: 1
Food: 1
Service: 1
Akshitha Janapana
I was just waiting 20mins at the window around 6pm. The lady in the drive thru noticed me waiting but ignored me 20 mins. I tried calling her and knocked the window but she didn’t even responded. I came to know her so called name is catlin. If she don’t have any interest to take orders or respond to customers, I would recommend her to quit from the service industry.
Jesiel was very rude, order was not made correctly and spoke very rudely and lazy. Refused to make drinks. I never had any issues anywhere else expect for this location.
Atmosphere: 1
Food: 1
Service: 1
Jade
My cocoa mocha was great
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Croissant, Hash Browns
Ian Wilson
Rudest employees I’ve ever seen, left to another store.
Atmosphere: 1
Food: 1
Service: 1
Linn S
The guy taking orders just messed things up & didn't scan phone for points! Definitely will not go back...The food was overcooked!
Atmosphere: 1
Food: 1
Service: 1
Jeremy Yeomans
Horrible place for anyone who can't drive, had to wait at an outside in 12° weather for a latte with oat milk only to have dairy in it.
Just got a medium hot chocolate at the state st location. Paid about four dollars and get home to find I only have a half cup. Chuck your at the window people I know I will at those prices I want a whole cup
Service: 1
Every time I ask for extra cream cheese they charge me but dont accommodate
Atmosphere: 3
Food: 1
Service: 2
If you are one of those don’t like to talk in the morning, this is a great place to go, they won’t even give you the greetings of the day. Staff won’t even look at you. They’ll just close the window after they hand you the food.
Atmosphere: 1
Food: 1
Service: 1
Great great group of workers!! ALL THE 4am TO NOON!! It’s The Early morning group (especially Vicky) are theeee bessSssttttt great environment, friendly staff.. love to auto there there while I’m DoorDashing early morning I stop for breakfast! It’s Just great group of staff on them early mornings!! The other shifts are always a pleasure too! Lord knows my family visits Dunkin enough in a single day!! Keep up the great work guys!!
Atmosphere: 5
Food: 5
Service: 5
I only go here one day a week when they first open and the woman at the window is always nice and my order is always good.
Atmosphere: 4
Food: 4
Service: 5
I just wanted to share this so the staff there can correct their inattentiveness to people's orders.
I ordered egg and cheese croissant and went home and all the croissants had bacon in them and we don't eat bacon.
This is not the first time they have messed my order up so I thought putting this out there would give management a chance to have their employees pay attention to their job.
Service: 1
Really bad service, a lady was too rude
Atmosphere: 2
Food: 3
Service: 1
me and my mom were treated horribly at the window for the food to not even be that good LMAOOO also can’t even get a hold of anyone from this Dunkin to report it!! horrible service!!! Horrible!!
What a horrible customer service, and i got charged for iced coffee instead of hot
Atmosphere: 1
Food: 1
Service: 1
I was just waiting 20mins at the window around 6pm. The lady in the drive thru noticed me waiting but ignored me 20 mins. I tried calling her and knocked the window but she didn’t even responded. I came to know her so called name is catlin. If she don’t have any interest to take orders or respond to customers, I would recommend her to quit from the service industry.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Jesiel was very rude, order was not made correctly and spoke very rudely and lazy. Refused to make drinks. I never had any issues anywhere else expect for this location.
Atmosphere: 1
Food: 1
Service: 1
My cocoa mocha was great
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Croissant, Hash Browns
Rudest employees I’ve ever seen, left to another store.
Atmosphere: 1
Food: 1
Service: 1
The guy taking orders just messed things up & didn't scan phone for points! Definitely will not go back...The food was overcooked!
Atmosphere: 1
Food: 1
Service: 1
Horrible place for anyone who can't drive, had to wait at an outside in 12° weather for a latte with oat milk only to have dairy in it.
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