Dunkin'

1700 Union St, Schenectady
(518) 374-6309

Recent Reviews

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Dan Johnson

I stopped going to this Dunkin a year ago because they screw up my order the majority of the time. I went in today and gave them another shot, nope screwed it up again.

Atmosphere: 1

Food: 1

Service: 1

prince chahal

I waited for a 15 minute for a croissant. 4 people were at work, everyone was talking. I just came back. They don't ask the customer properly.

Charles H

Been here 3 times, out of the 3, all 3 times my order was wrong or missing an item lol. 3 for 3 terrible.

Atmosphere: 3

Food: 2

Service: 1

Victoria Graziano

Super quick good service

Atmosphere: 5

Food: 5

Service: 5

Donald Kempf

Speedy drive thru service

Atmosphere: 5

Food: 5

Service: 5

Glenda York

I love my butter pecan ice coffee.I'm Dunkin' Donuts and they blueberry.I wish I could get some free from there

Atmosphere: 5

Food: 4

Service: 5

Danielle Whitney

Worst coffee ever. If I ask for dark roast or multiple shots of espresso then give me what I ordered and paid for. Twice now I've been handed weak old crap coffee. I feel ripped off!

Atmosphere: 2

Food: 1

Service: 2

Jabeen Fatima Abbas

They closed it half an hour before time.

Brandy Martin

They don’t know how to make Lattes. And when told it doesn’t taste good they have an attitude. I have change my Dunkin location to State St.

Atmosphere: 4

Food: 1

Service: 1

Tahjania Gibbs

Ordered an Iced Matcha latte with French Vanilla and they gave me an Iced Matcha with shot of unsweetened vanilla so I told them that isn't what I ordered and they gave me back the same drink so I went back up to the register and they tell me they're all out of Matcha and so she added French Vanilla to it and my drink tasted like chemicals

Atmosphere: 1

Food: 1

Service: 1

Lisa I.

I wish I can give a complete zero, we asked for doughnuts he said they don’t have any, we asked for sandwiches he said the oven is broke. So we settled on drinks, my partner received a half cup of his chai, and my light and sweet coffee was without any sugar at all, and wasn’t given a receipt. I don’t frequent D&D, we were given a gift card but the next time I’m given a gift card for your establishment I’m using it for firewood, worst experience, never coming back

Atmosphere: 1

Food: 1

Service: 1

Vanessa Sam

Worst Dunkin’ Donuts I went to get a coffee they had a guy peeing by the drive thru and when I told the girl at the window I drove up she said I could have only ordered a drink nothing to eat just because I drove up to the window smh disgusting!

matthew mcgarry

Ordered 10 munchkins with a mobile coupon originally they were $3.49 but were $2.00 with coupon. Got to drive thru and was told they have no munchkin donuts. This was 10am. I said fine just give me a Boston cream and strawberry frosted. The staff member said no I can only give 1 donut. I said 10 munchkins is not comparable in price or quantity to one donut. She basically said take it or leave it so l asked for a refund. Got refund and had to ask multiple times for a receipt so l can confirm I got a refund and basically can’t use the coupon now because it was redeemed in the app for product they didn’t have. 2 donuts is $3.58 and 10 munchkins is $3.49. To have a staff member argue and be so rude over 9 cents when it was their mistake to be out of munchkins at 10am is ridiculous. I won't ever go to this location again and contacted corporate about how the staff at this location act.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Donuts

Preet Cheema

I was at this location yesterday, ordered coffee cream on side and two donuts, a person who served idk her name she was rude and had nasty attitude when i asked for cream and some tissue. She has this face on that i made her work so much . If you don’t want to work- LEAVE . but don’t ruin someone’s mood by showing your nasty attitude.

Service: 1

Muzi Raf

They don’t open on time in the morning, second day in a row

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