McDonald's

3700 State St, Schenectady
(518) 205-2144

Recent Reviews

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Shadow 25

The worst service/food. If your smart I would stay away from this location.

Atmosphere: 1

Food: 1

Service: 1

Ricky Ivan

Went here to get lunch but this place sucks the staff sucks they hadle the register then go handle food with no gloves on one guys had a bandaid on his finger handling the fries with no gloves seems like they don't care one girl was handling the register taking cash give change back then go dip her hands in the fries then serve to customers..

Atmosphere: 1

Food: 1

Service: 1

The Murray Drummer

Massively understaffed and took forever to complete good orders. Staff appear slow to move.

Atmosphere: 1

Service: 1

Morgan Free

Worst McDonald's location to place an order online or over the counter. Take it from me, go to another location at all cost or they'll mess up your order and your day. With no refund!! And then send a link that doesn't help!!Shut this location down or find new management ASAP!!!

Food: 1

Service: 1

Nick Kroeze

Writing this review waiting in drive through. Only 2 cars ahead of me. 20 min wait. Sitting at the speaker with wait staff only serving one car and a 7 car line waiting to place order. Had to leave without food.

Scott Moore

Typical McDonald's grub. Quick bite to eat. They did their job. Thx

Update 3/8/25 still good. Like the order at the kiosk and they bring you the food.

Thx again

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

7789scott

Waited in line to order. Just me and one other car. Took eight minutes to take order. Pulled around 4 cars were pulled ahead waiting for order. I just said screw this and left. Hopefully just a one time staffing issue

Service: 1

John T.

Every single time I come here they forget something. I don't think they've ever gotten an order correct. Today, literally no one there and they forgot half of my meal again.

I haven't been here in months because last time I came they screwed up my order and I had to sit there for 20 minutes. I see that nothing has changed. Every single car gets told to pull ahead, and then either forget you are out there or they give you someone else's order.

Atmosphere: 2

Food: 2

Service: 2

Karolee Gardiner

You're at least 98% garuanteed to be told to move forward for your food after only paying at the second window and almost never getting your receipt (they dont ask). When you pull forward or go to a curbside pickup spot, you will sit there for at least 10 mins while the cars that ordered behind you leave the parking lot with their food. You wont see the same workers more than 2 times, except only one manger that is amazing (the one with facial piercings) but other than that, the way this place runs compared to even the next worse mickeydees is quite 🤯

Atmosphere: 1

Food: 3

Service: 1

Bill B

I have no complaints. Order is always correct and hot! The food always tastes great. Service is great!

Atmosphere: 5

Food: 5

Service: 5

Gretchen Sausville

Do not go here. At least not for your Saturday morning breakfast! My family sat in the ā€œdrive thru reservedā€ parking for over 30 minutes before going into the restaurant to ask about our order. We were given the wrong order, and ultimately ended up leaving the restaurant missing a sandwich! The sandwich we did get had eggshells in it. At least they were nice enough to give us our money back!!! They told us they ā€œdidn’t haveā€ our order— after giving us our drinks at the drive-thru window and telling us to park and wait!!!!!

These people seemed to be in a daze. No one behind the counter was communicating at all. It was nearly dead silent in the place! There were 4 cars waiting for drive-thru food alongside us. At least 2 of them got their food before we did! It seemed like half the staff was on drugs. Despicable.

Atmosphere: 1

Food: 2

Service: 1

Dan Disanto

Aweful. Used the app. Went in 20 mins later. They cleared the drive thru first. Then did 2 walk ins.

Cory Westgate (Saint Baal-MAÅ )

Inconsistent at best. Employees don't allow service animals, against McDonald's policy and against the law, presumably. They have to buzz you in for the bathroom.

Atmosphere: 2

Food: 2

Service: 2

Wendy B

Been in the drive through for 20 minutes and cars are not moving. What's going on?

Atmosphere: 1

Service: 1

Daniel Anthony

This has to be the worst mc donalds in the area. The employees are incompetent. I was asked what my order was twice and showed them the mobile order but was brought someone else's order then wanted to have an attitude.

Atmosphere: 1

Food: 1

Service: 1

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