Moe's Southwest Grill

Horrible service towards door dash. Will wait u til whole store is empty before starting delivery orders

I like Moe's as a restaurant quite a bit. Avoid this location. My pickup orders have repeatedly not been ready by the pickup time and I've needed to wait 15-30 min for them. They do appear to be properly staffed to handle the number of customers they get. Currently, I'm only returning because of my more patient half's pregnancy cravings.

Atmosphere: 3

Food: 4

Service: 1

Came to order and they made it wrong. Claimed they can’t remake orders cause they made it according to the receipt even tho they did not. Refused to help or remake the food I didn’t even want a refund and I didn’t even eat the food. Waste of time and money. Chipotle is way better

I’m definitely gonna get food poisoning after this

Come to schenectady location about once a week food is served with attitude like your bothering them , always out of something an have a excuse to not bring out more paying premium prices service an available product should match...jmo closed wrong one Amsterdam was Way better..

Atmosphere: 4

Food: 2

Service: 1

In addition to the place being filthy (crumbs from days/weeks ago in the booth cushions, floor sticky, iced tea containers dirty), the customer service was not great. My husband ordered something off of the menu and wanted to slightly customize it (just add rice and onions) and was told no very rudely and when we realized we forgot my son's cookie, my husband went back to get it, it was thrown at him. As expensive as this place is for food (3 people, a kids taco meal, a kids quesadilla meal, a chicken club quesadilla and a bowl of queso= $40.00 for fast food???) it was not in any way shape or form worth it. Highly recommend avoiding this particular location. If they keep the dining room that dirty, I fear for the food safety.

Atmosphere: 1

Food: 3

Service: 1

Messed up my over twice- after spending 30$ and driving 25min to and from

Atmosphere: 1

Food: 1

Service: 1

I mean, let's be honest with ourselves right? This is a chain restaurant with decent standards. This particular location is clean with good service and good employees, but at the end of the day, there are plenty of other local restaurants that you could support that would provide you a better product and a better taste.

Atmosphere: 2

Food: 2

Service: 5

This used to be my favorite Moe's, but something has recently changed as the quality of the food is now the worst one in the area. Our $5 "Chili Crisp Chicken Crunchy Taco" was just a soggy soft taco with 3 pieces of chicken and some cheese. Our $15 stack was just filled with rice and some jalapeños and missing the gauc. I've had better food at the hospital. Not sure if their management has changed, but hopefully they change back soon!

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Stacker, Chili Crisp Chicken Crunchy Taco

Just terrible now.

Atmosphere: 1

Food: 1

Service: 1

Sooo good! One of my favorite places to go every time I go to Schenectady! I would definitely recommend very good food and services!

Atmosphere: 5

Food: 5

Service: 5

Had Moe’s for the first time in my life and I loved it!! Super scrumptious 10/10 would recommend!

Food: 5

Service: 5

Recommended dishes: Moe Meat Moe Cheese Bowl

The food was good and the staff was very friendly and the soda machine had ice in it :3

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl

Savory mexican styles fast easy fair prices!

Atmosphere: 4

Food: 5

Service: 5

Overtly expensive and severely disappointing! Can't wait for robots to take over these fast food jobs! 7 pieces of steak In a stack that was supposed to come with extra steak. A bowl of queso and half a cup of queso dumped in a bag of chips which blew out and went everywhere when the plastic delivery bag was opened. Missing salsas, sauces for a burrito bowl. It's not like they missed a salsa or napkins! They just stole our money and gave us half the food. The franchise owner and management should be ashamed of themselves!

Atmosphere: 1

Food: 1

Service: 1