Just ok, our waffle was under cooked but other food was ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mexican
Valencia Jones
French toast burnt and hard
Food: 1
Matthew Timber
I'm yet to place a pickup order from this place and have the items match the description in the menu. Sandwiches missing ingredients, paninis not grilled/pressed (which makes it not a panini). I ordered a hot dog today that was supposed to come with sauerkraut, coleslaw, pickles and French fries (according to the menu description) and just got a plain hot dog in a bun... Food always tastes fine to good, but would love to actually get the thing I ordered, if even just once.
Edit to add: It's great that the owner wants to be responsive to reviews and reaches out to people to try to fix issues, but there is nothing to be done to "fix" issues of accuracy in past orders. I'm not concerned about getting some cash back, or getting credits for future orders. I have limited time on my lunch breaks and the Point Cafe is just the most convenient place for me to grab lunch on my lunch break. I don't have time during my lunch break to get to my destination, check my food for accuracy, call the restaurant for a correction, go back there, and then go back to my destination and eat.
The only way to "fix" the issue, in my opinion, is to make sure the staff are appropriately trained, make sure all variations of the menu (online, in cafe, etc.) are accurate and match, and to have all the necessary ingredients in stock to make the items according to the menu descriptions. I guess we'll see if they can get that together or not.
Jarrett Starr
They have good food here, try it you'll like it, their home fries are to die for, and they have turkey products!!
Atmosphere: 5
Food: 5
Service: 5
Mike Boland
A delicious trip back to a time where prices were reasonable... and the hash browns are best I've come across in the capital district.
Atmosphere: 4
Food: 5
Service: 5
Yvonne Riccobono
The food is good and the prices aren't bad the workers are ok is a small place is a clean and nice you get plenty of food on your dishes and the fries taste good had the steak sandwich delicious mad the way I wanted it happy with the choices mom was too .
Dietary restrictions: They offered gl free rolls and veggies.
Kid-friendliness: A nice kids menu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Steak
Jon Roe
Haven't had a bad breakfast item here. Staff was great and chefs on par with any top tier diner. Mexican flair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
Shaylah
I came for the stuffed French toast, but it turns out it's actually just a chunk of cream cheese from the fridge, not melted or whipped or anything, no no, put in between 2 pieces of regular French toast. That is their definition of stuffed. I was so disappointed, but it wasn't my servers fault. This is on the menu, so I just ate, tipped, and left.
Food: 1
Service: 5
Kim Miller
We come here alot.. hubby and me time. We are very happy with it here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, French Toast
TEN
Decent food, beautiful waitress, would be nice to have more Mexican dishes on the menu.
Excellent breakfast! I had the corned beef hash with 2 poached eggs (with cheese) and my husband had the chicken and waffles. While I wasn’t impressed with the presentation of my meal (wasn’t sure about the slices of cheese), I was surprised by the quality once I started eating! They have an amazing homemade salsa verde that you have to try if you can handle a little spice. The atmosphere is like a typical diner. No frills, good service, great food!
Atmosphere: 4
Food: 5
Service: 5
Julie Roberts
Four of us went for lunch. So good! Very lovely server. Owner was hands on. My new favorite place.
Atmosphere: 4
Food: 5
Service: 4
Stephanie Salyer
Small local cute diner. Fun music playing in the background. Very polite waitress. Good regular diner food... That waffle with the whipped cream though was so nicely plated. My friend couldn't stop talking about it and eating it! Going back to try mexican food ? they have a kids menu too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Sheromanie Singh
So I decided to try the chicken franchise one of my favorite dish. You guys did not disappoint. It was delicious and I would definitely get it again. I highly recommend this restaurant the food is amazing.
Just ok, our waffle was under cooked but other food was ok
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mexican
French toast burnt and hard
Food: 1
I'm yet to place a pickup order from this place and have the items match the description in the menu. Sandwiches missing ingredients, paninis not grilled/pressed (which makes it not a panini). I ordered a hot dog today that was supposed to come with sauerkraut, coleslaw, pickles and French fries (according to the menu description) and just got a plain hot dog in a bun...
Food always tastes fine to good, but would love to actually get the thing I ordered, if even just once.
Edit to add: It's great that the owner wants to be responsive to reviews and reaches out to people to try to fix issues, but there is nothing to be done to "fix" issues of accuracy in past orders. I'm not concerned about getting some cash back, or getting credits for future orders. I have limited time on my lunch breaks and the Point Cafe is just the most convenient place for me to grab lunch on my lunch break. I don't have time during my lunch break to get to my destination, check my food for accuracy, call the restaurant for a correction, go back there, and then go back to my destination and eat.
The only way to "fix" the issue, in my opinion, is to make sure the staff are appropriately trained, make sure all variations of the menu (online, in cafe, etc.) are accurate and match, and to have all the necessary ingredients in stock to make the items according to the menu descriptions. I guess we'll see if they can get that together or not.
They have good food here, try it you'll like it, their home fries are to die for, and they have turkey products!!
Atmosphere: 5
Food: 5
Service: 5
A delicious trip back to a time where prices were reasonable... and the hash browns are best I've come across in the capital district.
Atmosphere: 4
Food: 5
Service: 5
The food is good and the prices aren't bad the workers are ok is a small place is a clean and nice you get plenty of food on your dishes and the fries taste good had the steak sandwich delicious mad the way I wanted it happy with the choices mom was too .
Dietary restrictions: They offered gl free rolls and veggies.
Kid-friendliness: A nice kids menu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Steak
Haven't had a bad breakfast item here. Staff was great and chefs on par with any top tier diner. Mexican flair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito
I came for the stuffed French toast, but it turns out it's actually just a chunk of cream cheese from the fridge, not melted or whipped or anything, no no, put in between 2 pieces of regular French toast. That is their definition of stuffed. I was so disappointed, but it wasn't my servers fault. This is on the menu, so I just ate, tipped, and left.
Food: 1
Service: 5
We come here alot.. hubby and me time. We are very happy with it here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Burrito, French Toast
Decent food, beautiful waitress, would be nice to have more Mexican dishes on the menu.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The food was great and the waitress was great
Atmosphere: 5
Food: 5
Service: 5
Excellent breakfast! I had the corned beef hash with 2 poached eggs (with cheese) and my husband had the chicken and waffles. While I wasn’t impressed with the presentation of my meal (wasn’t sure about the slices of cheese), I was surprised by the quality once I started eating! They have an amazing homemade salsa verde that you have to try if you can handle a little spice. The atmosphere is like a typical diner. No frills, good service, great food!
Atmosphere: 4
Food: 5
Service: 5
Four of us went for lunch. So good! Very lovely server. Owner was hands on. My new favorite place.
Atmosphere: 4
Food: 5
Service: 4
Small local cute diner. Fun music playing in the background. Very polite waitress. Good regular diner food... That waffle with the whipped cream though was so nicely plated. My friend couldn't stop talking about it and eating it! Going back to try mexican food ? they have a kids menu too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
So I decided to try the chicken franchise one of my favorite dish. You guys did not disappoint. It was delicious and I would definitely get it again. I highly recommend this restaurant the food is amazing.
Atmosphere: 5
Food: 5
Service: 5
Loading...